FBL5010 - Ethical Decision Making: Developing Effective Management
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This essay discusses the crucial role of ethical decision-making in becoming an effective manager, emphasizing the importance of leadership skills, ethical attributes, and employee management. It explores how ethical considerations influence organizational decisions and highlights the significance of values, transparency, and integrity in leadership. The essay also examines the Five Factor Model of personality (openness, conscientiousness, extraversion, agreeableness, and neuroticism) and its impact on leadership traits and decision-making processes. Furthermore, it delves into the leader's role in team building, emotional intelligence, and self-improvement, ultimately aiming to develop SMART goals to address personal weaknesses and enhance leadership capabilities. The Big Five Inventory test is used for self-exploration to identify strengths and weaknesses.

Running head: MANAGING PEOPLE
Managing People and Organisation
Name of the Student:
Name of the University:
Author Note:
Managing People and Organisation
Name of the Student:
Name of the University:
Author Note:
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MANAGING PEOPLE
Introduction
Leadership is crucial to organisational success by managing the associated employees
with more skills and ethical attributes. According to Certo (2018), leadership is an art or method
of influencing the employees for performing the assigned tasks much willingly with the greater
level of efficiency and competency. With the help of a good leadership process, the organisation
becomes capable of strengthening division and achieving the target. An efficient leader is an
important factor of motivating the employees to develop their performance level and accomplish
the determined goals (Clark, 2017). The potentiality of managing the people within the
organisation is needed to be evaluated. This method is quite useful to identify the weakness and
strengths. A leader always needs to make self-improvements to guide the followers towards right
direction. In this changing business world, the continuous improvement is much essential even. It
is important for a leader to develop the effective ethical decision making process to lead the
organisation towards success. In fact, it is also necessary to develop relationship for the effective
managerial practices. The development of the personality determines the skilled attributes that
are necessary for managing people within an organisation. Moreover, it ensures the leadership
skills and efficiency level that can direct the employees towards achieving their personal and
professional goals.
In this study, I have conducted the research on my basic personality. The Big 5
Personality test will be undertaken to identify the leadership attributes and self-potentiality to
achieve success. The obtained information from the test results would be evaluated to identify
the underlying strengths and weakness. Considering the potential weakness, the study will
further formulate the SMART goals to fulfill the gaps.
MANAGING PEOPLE
Introduction
Leadership is crucial to organisational success by managing the associated employees
with more skills and ethical attributes. According to Certo (2018), leadership is an art or method
of influencing the employees for performing the assigned tasks much willingly with the greater
level of efficiency and competency. With the help of a good leadership process, the organisation
becomes capable of strengthening division and achieving the target. An efficient leader is an
important factor of motivating the employees to develop their performance level and accomplish
the determined goals (Clark, 2017). The potentiality of managing the people within the
organisation is needed to be evaluated. This method is quite useful to identify the weakness and
strengths. A leader always needs to make self-improvements to guide the followers towards right
direction. In this changing business world, the continuous improvement is much essential even. It
is important for a leader to develop the effective ethical decision making process to lead the
organisation towards success. In fact, it is also necessary to develop relationship for the effective
managerial practices. The development of the personality determines the skilled attributes that
are necessary for managing people within an organisation. Moreover, it ensures the leadership
skills and efficiency level that can direct the employees towards achieving their personal and
professional goals.
In this study, I have conducted the research on my basic personality. The Big 5
Personality test will be undertaken to identify the leadership attributes and self-potentiality to
achieve success. The obtained information from the test results would be evaluated to identify
the underlying strengths and weakness. Considering the potential weakness, the study will
further formulate the SMART goals to fulfill the gaps.

3
MANAGING PEOPLE
Discussion
The leaders often indulge with different decisions within an organisation. In some of the
cases the decisions are quite minor that may not affect anyone but their leadership attribute. On
the other hand, the other type of decisions may create the largest impact on everyone and anyone
under the leadership. According to Goetsch and Davis (2014), leadership is the integral part of
the daily expectations operator. It is important for related to ensure that the decisions should be
based on ethical parameter that will help in surviving for a longer period of time. The leaders
often used for basic decision making styles to create the effective working scenario and enhance
the organisational performance. Ethics is the integral part in terms of making organisational
decision for every leader. The values of the leaders need to be taken into consideration to
understand ethics in decision making process. It is important for the letters to have the unreached
ideas about their own morals; she still, associated with the ethical parameter (Shapiro, Stefkovich
& Gutierrez, 2014). The solid characterization, transparency, and integrity are the major
component of a good leadership. Delgado (2014) mentioned that the leaders need to know that
the consistent and transparent ethically based decision help in building the teamwork. An ethical
leader needs to keep their promises and treat others with due respect. On the other hand, another
most significant characteristic of an article is to keep the associated employees informed about
organisational process (Bernstein & Jain, 2014). In fact, it is also necessary to operate within the
law for minimising the hardships and helping others to achieve their goals. If the leaders can take
these factors into account and keep them into daily practices, it will meet the ethical parameter in
a significant way. In some of the cases, it has been observed that the leaders face some
considerable ethical dilemma. Hartman, DesJardins and MacDonald, (2014) suggested that when
the leaders feel the clashes between two equal important aspects during the decision making
MANAGING PEOPLE
Discussion
The leaders often indulge with different decisions within an organisation. In some of the
cases the decisions are quite minor that may not affect anyone but their leadership attribute. On
the other hand, the other type of decisions may create the largest impact on everyone and anyone
under the leadership. According to Goetsch and Davis (2014), leadership is the integral part of
the daily expectations operator. It is important for related to ensure that the decisions should be
based on ethical parameter that will help in surviving for a longer period of time. The leaders
often used for basic decision making styles to create the effective working scenario and enhance
the organisational performance. Ethics is the integral part in terms of making organisational
decision for every leader. The values of the leaders need to be taken into consideration to
understand ethics in decision making process. It is important for the letters to have the unreached
ideas about their own morals; she still, associated with the ethical parameter (Shapiro, Stefkovich
& Gutierrez, 2014). The solid characterization, transparency, and integrity are the major
component of a good leadership. Delgado (2014) mentioned that the leaders need to know that
the consistent and transparent ethically based decision help in building the teamwork. An ethical
leader needs to keep their promises and treat others with due respect. On the other hand, another
most significant characteristic of an article is to keep the associated employees informed about
organisational process (Bernstein & Jain, 2014). In fact, it is also necessary to operate within the
law for minimising the hardships and helping others to achieve their goals. If the leaders can take
these factors into account and keep them into daily practices, it will meet the ethical parameter in
a significant way. In some of the cases, it has been observed that the leaders face some
considerable ethical dilemma. Hartman, DesJardins and MacDonald, (2014) suggested that when
the leaders feel the clashes between two equal important aspects during the decision making
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MANAGING PEOPLE
process, it creates the ethical dilemma that may affect the decision making system. During such
time, it is important to dig deeper into the core values to give clarity in this situation.
In many of the studies, the personality traits are considered as the qualitative in nature.
The five factor personality model on leadership develops the quantitative assessment to
understand the efficient leadership traits within the workplace (Vasilagos, Polychroniou &
Maroudas, 2017). Especially, in terms of making relevant decisions, these personality traits are
quite necessary for the leaders. It generally describes how the major personalities create a fruitful
leadership (Zydziunaite & Suominen, 2014). The Five Factor Model of personality provides the
broader dimension of the characteristics that define the human personality at the highest level.
The five major factors of this model are openness, extraversion, conscientiousness,
agreeableness, and neuroticism. All of these factors include a cluster of more specific traits that
generally correlate together. According to Fitzpatrick, Shete & Richards (2018), openness
depicts the tendency of being insightful, informative, creative, curious, and having the huge
experience. The leader needs to derive the adequate ideas about the situation prior to make any
decisions. a creatively thinker will provide more innovative solutions to the imaging conflicts
and uncertainties. It is necessary for a leader to maintain the communicational transparency to
inform the associated workers about the situation and guide them appropriately.
The next factor is conscientiousness, which ensures the tendency of showing responsible
attitude, self discipline, acting dutifully, and having a clear in for achievement. A skilled leader
needs to have a clear vision of the aims and goals. It is important to develop I planned behaviour
rather than the spontaneous one. Making a clear plan and strengthening the vision helper later to
achieve success by maintaining the cohesiveness among the team members. On the other hand,
Caruso, Fleming & Spector (2014) explained that extraversion personality provides the
MANAGING PEOPLE
process, it creates the ethical dilemma that may affect the decision making system. During such
time, it is important to dig deeper into the core values to give clarity in this situation.
In many of the studies, the personality traits are considered as the qualitative in nature.
The five factor personality model on leadership develops the quantitative assessment to
understand the efficient leadership traits within the workplace (Vasilagos, Polychroniou &
Maroudas, 2017). Especially, in terms of making relevant decisions, these personality traits are
quite necessary for the leaders. It generally describes how the major personalities create a fruitful
leadership (Zydziunaite & Suominen, 2014). The Five Factor Model of personality provides the
broader dimension of the characteristics that define the human personality at the highest level.
The five major factors of this model are openness, extraversion, conscientiousness,
agreeableness, and neuroticism. All of these factors include a cluster of more specific traits that
generally correlate together. According to Fitzpatrick, Shete & Richards (2018), openness
depicts the tendency of being insightful, informative, creative, curious, and having the huge
experience. The leader needs to derive the adequate ideas about the situation prior to make any
decisions. a creatively thinker will provide more innovative solutions to the imaging conflicts
and uncertainties. It is necessary for a leader to maintain the communicational transparency to
inform the associated workers about the situation and guide them appropriately.
The next factor is conscientiousness, which ensures the tendency of showing responsible
attitude, self discipline, acting dutifully, and having a clear in for achievement. A skilled leader
needs to have a clear vision of the aims and goals. It is important to develop I planned behaviour
rather than the spontaneous one. Making a clear plan and strengthening the vision helper later to
achieve success by maintaining the cohesiveness among the team members. On the other hand,
Caruso, Fleming & Spector (2014) explained that extraversion personality provides the
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MANAGING PEOPLE
knowledge about the high level of energy and positive emotions of the later. It is important for
related to become a sociable to build up effective relationship with the others. The employees
need to feel the comfortable level to communicate with the leaders that will help them to present
their concerns without any hesitation. Therefore, the leaders need to be positive towards the
associated workers and show the sense of empathy while communicating with them and
understanding their demands.
The next type of personality is agreeableness that ensures the tendency to become much
compassionate, cooperative, and trustworthy; rather than being antagonistic and suspicious
towards others. In terms of building teamwork and relationships with the other employees, a
leader always needs to gather the positive trait that generates the scenes of Reliability among
others (McCleskey, 2014). It develops the transparent relationship and high level of motivation
for achieving the organisational goals. It has been observed that this type of leadership trait does
not include the decision making process in an efficient way. The next trait is neuroticism, which
is a way of assessing the impact of leadership traits by aligning with the concept of emotional
intelligence (Vasilagos, Polychroniou & Maroudas, 2017). This emotional intelligence, as
discussed previously, refers to the capability of controlling, perceiving, and evaluating emotions.
There is a possibility of strengthening the emotional intelligence by learning new skills and
innovativeness. Development of these personality traits would be much helpful to become a
strengthened leader and develop the effective decision making scenario within the organisation.
During this decision making process, the leader gathers around the entire team and explain the
situation more precisely. The team discusses together and makes the decision by voting as per
their preferences. It creates the high level of reliability among the workers and the leaders to
make the collaborative approach towards achieving the organisational goals. Leadership is
MANAGING PEOPLE
knowledge about the high level of energy and positive emotions of the later. It is important for
related to become a sociable to build up effective relationship with the others. The employees
need to feel the comfortable level to communicate with the leaders that will help them to present
their concerns without any hesitation. Therefore, the leaders need to be positive towards the
associated workers and show the sense of empathy while communicating with them and
understanding their demands.
The next type of personality is agreeableness that ensures the tendency to become much
compassionate, cooperative, and trustworthy; rather than being antagonistic and suspicious
towards others. In terms of building teamwork and relationships with the other employees, a
leader always needs to gather the positive trait that generates the scenes of Reliability among
others (McCleskey, 2014). It develops the transparent relationship and high level of motivation
for achieving the organisational goals. It has been observed that this type of leadership trait does
not include the decision making process in an efficient way. The next trait is neuroticism, which
is a way of assessing the impact of leadership traits by aligning with the concept of emotional
intelligence (Vasilagos, Polychroniou & Maroudas, 2017). This emotional intelligence, as
discussed previously, refers to the capability of controlling, perceiving, and evaluating emotions.
There is a possibility of strengthening the emotional intelligence by learning new skills and
innovativeness. Development of these personality traits would be much helpful to become a
strengthened leader and develop the effective decision making scenario within the organisation.
During this decision making process, the leader gathers around the entire team and explain the
situation more precisely. The team discusses together and makes the decision by voting as per
their preferences. It creates the high level of reliability among the workers and the leaders to
make the collaborative approach towards achieving the organisational goals. Leadership is

6
MANAGING PEOPLE
considered as the integral part of the daily organisational functionalities. It is important for
related to ensure that the decisions should be based on ethical parameter that will help in
surviving for a longer period of time. In fact, it is observable that an ethical leader needs to keep
their promises and treat others with due respect. On the other hand, another most significant
characteristic of an article is to keep the associated employees informed about organisational
process. Self regulation, self awareness, empathy, motivation, and social skills are the major
characteristics of building the emotional intelligence of a leader. An ethical leader needs to
derive the enriched knowledge about their capability and skills.
One of the major responsibilities of the leader is team building. According to Fitzpatrick,
Shete & Richards (2018), team building is much complex and fragile in nature, but quite
necessary to perform the complicated functionalities. It is to be indicated that a strong and
successful team needs to have some mutual understanding and respect for the other members. It
is noticeable that the involvement of the leader motivates the employees to feel engaged and
value. However, a democratic leader needs to be cautious about the situation where the quick
decisions are needed to be made. The leaders pay the vital role to build confidence among the
team members to achieve the larger cool with an effective way. It is important to appoint an
assertive leader to take the charge of team building. It is notable that the leaders are quite
necessary to build a stronger team. In some of the cases, it is a quite difficult task, which
involves the willingness for making hard decisions that are many realistic and high standards.
Shapiro, Stefkovich & Gutierrez, (2014) suggested that the leaders need to take the responsibility
for the emerging shortcomings of the team for improving the result. It is not able that an effective
team building generally depends on mutual trust and understanding. The leaders accordingly
need to take the active participation in developing effective team and leading them towards
MANAGING PEOPLE
considered as the integral part of the daily organisational functionalities. It is important for
related to ensure that the decisions should be based on ethical parameter that will help in
surviving for a longer period of time. In fact, it is observable that an ethical leader needs to keep
their promises and treat others with due respect. On the other hand, another most significant
characteristic of an article is to keep the associated employees informed about organisational
process. Self regulation, self awareness, empathy, motivation, and social skills are the major
characteristics of building the emotional intelligence of a leader. An ethical leader needs to
derive the enriched knowledge about their capability and skills.
One of the major responsibilities of the leader is team building. According to Fitzpatrick,
Shete & Richards (2018), team building is much complex and fragile in nature, but quite
necessary to perform the complicated functionalities. It is to be indicated that a strong and
successful team needs to have some mutual understanding and respect for the other members. It
is noticeable that the involvement of the leader motivates the employees to feel engaged and
value. However, a democratic leader needs to be cautious about the situation where the quick
decisions are needed to be made. The leaders pay the vital role to build confidence among the
team members to achieve the larger cool with an effective way. It is important to appoint an
assertive leader to take the charge of team building. It is notable that the leaders are quite
necessary to build a stronger team. In some of the cases, it is a quite difficult task, which
involves the willingness for making hard decisions that are many realistic and high standards.
Shapiro, Stefkovich & Gutierrez, (2014) suggested that the leaders need to take the responsibility
for the emerging shortcomings of the team for improving the result. It is not able that an effective
team building generally depends on mutual trust and understanding. The leaders accordingly
need to take the active participation in developing effective team and leading them towards
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MANAGING PEOPLE
success. The consultation with the team members helps in providing the necessary feedbacks and
improves their personality trait to become more skilled for achieving the predetermined goals.
Through Big Five Inventory I have explored myself in a new and interesting way which I
would never had done if I did not undergo this particular process. I had a deep understanding of
who I am or what my strengths and weaknesses are but big five diagnosis has helped me to gain
an all-encompassing view of my characters and features. This test is mainly focussed on the five
most important facets of my character and with 44 simple questions I am able to evaluate my
psychological traits in a perfect manner. In getting the best result out of this diagnostic tool, I
need to select one of the given five options truly that matches with my character for each of the
question. First of all, I strongly disagree with the fact that I am talkative but it is also true that I
do not tend to fall out with others on a trivial matter. I disagree little with the facts that in a
slightly cynical and find faults on others which make me selfish and moody. I do not have much
creativity of my own and do not come up with innovative and original ideas though I am very
curious about many different things. In some of the sections I feel to be more passive like
analyzing my effort to do a thorough job, handling my stress and feature like carelessness and
relaxation at the time of stress. I do not always full very energetic and enthusiastic about doing
things but I am a reliable worker and a deep thinker. On the contrary I disagree a little that I have
perseverance until the task is finished. Despite the fact that I have an assertive personality and
value aesthetic and artistic influences, I tend to be lazy and inhibited. I have a forgiving nature
and considerate to almost everyone. I am not very unorganized person hence do not follow the
planned ways. I do things efficiently with great support from the others.
In the five dimensions, I have scored 29 in the extraversion facet, which relates my high
societal energy and high enthusiasm to learn and act upon. I have high positive and outgoing
MANAGING PEOPLE
success. The consultation with the team members helps in providing the necessary feedbacks and
improves their personality trait to become more skilled for achieving the predetermined goals.
Through Big Five Inventory I have explored myself in a new and interesting way which I
would never had done if I did not undergo this particular process. I had a deep understanding of
who I am or what my strengths and weaknesses are but big five diagnosis has helped me to gain
an all-encompassing view of my characters and features. This test is mainly focussed on the five
most important facets of my character and with 44 simple questions I am able to evaluate my
psychological traits in a perfect manner. In getting the best result out of this diagnostic tool, I
need to select one of the given five options truly that matches with my character for each of the
question. First of all, I strongly disagree with the fact that I am talkative but it is also true that I
do not tend to fall out with others on a trivial matter. I disagree little with the facts that in a
slightly cynical and find faults on others which make me selfish and moody. I do not have much
creativity of my own and do not come up with innovative and original ideas though I am very
curious about many different things. In some of the sections I feel to be more passive like
analyzing my effort to do a thorough job, handling my stress and feature like carelessness and
relaxation at the time of stress. I do not always full very energetic and enthusiastic about doing
things but I am a reliable worker and a deep thinker. On the contrary I disagree a little that I have
perseverance until the task is finished. Despite the fact that I have an assertive personality and
value aesthetic and artistic influences, I tend to be lazy and inhibited. I have a forgiving nature
and considerate to almost everyone. I am not very unorganized person hence do not follow the
planned ways. I do things efficiently with great support from the others.
In the five dimensions, I have scored 29 in the extraversion facet, which relates my high
societal energy and high enthusiasm to learn and act upon. I have high positive and outgoing
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MANAGING PEOPLE
nature which is quite accepted in accomplishing my future goals. I am quite active to fulfill my
plans into action without much forcing others but managing them to support what is necessary.
As mentioned before, I am quite agreeable and considerate of the others. In this section I
have scored quite well such as 31. These features have made me least arguing and demanding.
For this reason, I can easily socialize with others and bring them into my opinion. This is also a
good trait for managing employees in an organisation. For being an empathetic leader, it is
important to be compliant and polite so that the employees show respect to me and abide by my
choice without much contradiction.
In the next fact I have score 27 which is not very acceptable. I am not very dutiful and
orderly which can affect my profession negatively. Despite the fact that I feel enthusiasm in
completing the work but not very achievement striving. I often feel lazy to work which is not
very rare for a human being but not always acceptable for a manager. I am much comfortable
with the routine works rather trying g new methods of accomplishing a task.
I have scored vary low in the emotional stability factor. I am slightly tensed and get
depressed which has reflected in my personal life as well as professional aspect. I am moderately
irritable and shy person which affect in my communication with others. Despite the fact that I am
quire sociable person but cannot communicate easily when it comes to communication with
business persons and customers. I have a medium confident in myself which is reflected in the
professional communication.
As I have mentioned before, that the innovative quality is lacking in me but I have
curiosity to know all the aspects of a task. I value the aesthetic and artistic feature which can be
helpful to get some new ideas improve my innovative qualities to be implemented in the
MANAGING PEOPLE
nature which is quite accepted in accomplishing my future goals. I am quite active to fulfill my
plans into action without much forcing others but managing them to support what is necessary.
As mentioned before, I am quite agreeable and considerate of the others. In this section I
have scored quite well such as 31. These features have made me least arguing and demanding.
For this reason, I can easily socialize with others and bring them into my opinion. This is also a
good trait for managing employees in an organisation. For being an empathetic leader, it is
important to be compliant and polite so that the employees show respect to me and abide by my
choice without much contradiction.
In the next fact I have score 27 which is not very acceptable. I am not very dutiful and
orderly which can affect my profession negatively. Despite the fact that I feel enthusiasm in
completing the work but not very achievement striving. I often feel lazy to work which is not
very rare for a human being but not always acceptable for a manager. I am much comfortable
with the routine works rather trying g new methods of accomplishing a task.
I have scored vary low in the emotional stability factor. I am slightly tensed and get
depressed which has reflected in my personal life as well as professional aspect. I am moderately
irritable and shy person which affect in my communication with others. Despite the fact that I am
quire sociable person but cannot communicate easily when it comes to communication with
business persons and customers. I have a medium confident in myself which is reflected in the
professional communication.
As I have mentioned before, that the innovative quality is lacking in me but I have
curiosity to know all the aspects of a task. I value the aesthetic and artistic feature which can be
helpful to get some new ideas improve my innovative qualities to be implemented in the

9
MANAGING PEOPLE
organisation. In addition to this, I have variety of interest which can effectively help me to have
new experiences for improving the communication and basement quality in me. I do not have
much excitable nature which is much in need for being an effective leader to motivate the
employees in the organisation.
The answers of the questions highlight that I need to make improvements in socializing
with people. The development of the collaborative and cohesive approaches while performing
the workplace functionalities. Moreover, in order to manage the team, it is also necessary to
develop the collaboration and transparent communication with the team mates. As I examined
my personality trait, I have identified that I need to make improvements in my communication
skills to create the team collaboration. I can take help from my managers and the colleagues to
gather feedback regarding my team involvement. The focus of developing this attribute is
necessary for managing the team work. Moreover, it is also necessary to identify the ethical
leadership skills for achieving the business goals. I believe that if I communicate more, it will be
much helpful for me to maintain the collaborative work functions as well as make me more
transparent in making any specific organisational decisions. I can take this approach for next 2
months within which I shall make the improvements. On the other hand, I can conduct the survey
among the team mates to judge my communication and interpersonal relationship traits. It will
help me to measure my personality traits and improve the leadership quality.
I have established the SMART goals in completing this plan of developing the
communication and transparency skills. This plan is specific because it has the clear purpose of
developing the team building, greater interpersonal skills, and communicational transparency. It
is measurable because I can measure the feedbacks from the subordinates to identify the area of
progress. It is attainable because I can start communicating more and develop my interpersonal
MANAGING PEOPLE
organisation. In addition to this, I have variety of interest which can effectively help me to have
new experiences for improving the communication and basement quality in me. I do not have
much excitable nature which is much in need for being an effective leader to motivate the
employees in the organisation.
The answers of the questions highlight that I need to make improvements in socializing
with people. The development of the collaborative and cohesive approaches while performing
the workplace functionalities. Moreover, in order to manage the team, it is also necessary to
develop the collaboration and transparent communication with the team mates. As I examined
my personality trait, I have identified that I need to make improvements in my communication
skills to create the team collaboration. I can take help from my managers and the colleagues to
gather feedback regarding my team involvement. The focus of developing this attribute is
necessary for managing the team work. Moreover, it is also necessary to identify the ethical
leadership skills for achieving the business goals. I believe that if I communicate more, it will be
much helpful for me to maintain the collaborative work functions as well as make me more
transparent in making any specific organisational decisions. I can take this approach for next 2
months within which I shall make the improvements. On the other hand, I can conduct the survey
among the team mates to judge my communication and interpersonal relationship traits. It will
help me to measure my personality traits and improve the leadership quality.
I have established the SMART goals in completing this plan of developing the
communication and transparency skills. This plan is specific because it has the clear purpose of
developing the team building, greater interpersonal skills, and communicational transparency. It
is measurable because I can measure the feedbacks from the subordinates to identify the area of
progress. It is attainable because I can start communicating more and develop my interpersonal
⊘ This is a preview!⊘
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Trusted by 1+ million students worldwide

10
MANAGING PEOPLE
skills for the betterment of team building. It is realistic because this purpose can be achieved in
real time. Finally, this is time bound because I have set the target for two months within which I
shall make this improvement and check the progress report.
Conclusion
The decision making process of the leader is crucial to business success. The study
develops the clear understanding regarding the personality of the leaders in terms of managing
people and making the effective organisational decisions. It is notable that the decisions should
be based on ethical parameter that will help in surviving for a longer period of time. The leaders
often used for basic decision making styles to create the effective working scenario and enhance
the organisational performance. The big five personality test is conducted to evaluate the
weaknesses and strengths within me. I have observed that I need to me more involved with the
team activities in order to develop the team collaboration and skilled decision making process. A
skilled leader needs to have a clear vision of the aims and goals. It is important to develop I
planned behaviour rather than the spontaneous one. Making a clear plan and strengthening the
vision helper later to achieve success by maintaining the cohesiveness among the team members.
I developed a plan to improve my interpersonal skills and communicational transparency for the
betterment of team building skills. Development of the SMART approaches will be helpful for
me to achieve the purpose.
MANAGING PEOPLE
skills for the betterment of team building. It is realistic because this purpose can be achieved in
real time. Finally, this is time bound because I have set the target for two months within which I
shall make this improvement and check the progress report.
Conclusion
The decision making process of the leader is crucial to business success. The study
develops the clear understanding regarding the personality of the leaders in terms of managing
people and making the effective organisational decisions. It is notable that the decisions should
be based on ethical parameter that will help in surviving for a longer period of time. The leaders
often used for basic decision making styles to create the effective working scenario and enhance
the organisational performance. The big five personality test is conducted to evaluate the
weaknesses and strengths within me. I have observed that I need to me more involved with the
team activities in order to develop the team collaboration and skilled decision making process. A
skilled leader needs to have a clear vision of the aims and goals. It is important to develop I
planned behaviour rather than the spontaneous one. Making a clear plan and strengthening the
vision helper later to achieve success by maintaining the cohesiveness among the team members.
I developed a plan to improve my interpersonal skills and communicational transparency for the
betterment of team building skills. Development of the SMART approaches will be helpful for
me to achieve the purpose.
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MANAGING PEOPLE
References
Bernstein, M., & Jain, V. K. (2014). Ethical decision-making. In Neurosurgical Ethics in
Practice: Value-based Medicine (pp. 135-146). Springer, Berlin, Heidelberg.
Caruso, D. R., Fleming, K., & Spector, E. D. (2014). Emotional intelligence and leadership.
In Conceptions of Leadership (pp. 93-110). Palgrave Macmillan, New York.
Certo, S. C. (2018). Supervision: Concepts and skill-building. McGraw-Hill Education.
Cianci, A. M., Hannah, S. T., Roberts, R. P., & Tsakumis, G. T. (2014). The effects of authentic
leadership on followers' ethical decision-making in the face of temptation: An
experimental study. The Leadership Quarterly, 25(3), 581-594.
Clark, P. (2017). Essential people management skills necessary in today’s workplace. Nigerian
Journal of Technological Research, 12(1), 16-26.
Delgado, A. B. H. S. A. (2014). Ethical Decision Making. Advanced Practice Nursing: An
Integrative Approach, 328.
Fitzpatrick, L., Shete, R., & Richards, R. (2018). Emotional Intelligence and Leadership.
Frieder, R. E., Wang, G., & Oh, I. S. (2018). Linking job-relevant personality traits,
transformational leadership, and job performance via perceived meaningfulness at work:
A moderated mediation model. Journal of Applied Psychology, 103(3), 324.\
Goetsch, D. L., & Davis, S. B. (2014). Quality management for organizational excellence. Upper
Saddle River, NJ: pearson.
MANAGING PEOPLE
References
Bernstein, M., & Jain, V. K. (2014). Ethical decision-making. In Neurosurgical Ethics in
Practice: Value-based Medicine (pp. 135-146). Springer, Berlin, Heidelberg.
Caruso, D. R., Fleming, K., & Spector, E. D. (2014). Emotional intelligence and leadership.
In Conceptions of Leadership (pp. 93-110). Palgrave Macmillan, New York.
Certo, S. C. (2018). Supervision: Concepts and skill-building. McGraw-Hill Education.
Cianci, A. M., Hannah, S. T., Roberts, R. P., & Tsakumis, G. T. (2014). The effects of authentic
leadership on followers' ethical decision-making in the face of temptation: An
experimental study. The Leadership Quarterly, 25(3), 581-594.
Clark, P. (2017). Essential people management skills necessary in today’s workplace. Nigerian
Journal of Technological Research, 12(1), 16-26.
Delgado, A. B. H. S. A. (2014). Ethical Decision Making. Advanced Practice Nursing: An
Integrative Approach, 328.
Fitzpatrick, L., Shete, R., & Richards, R. (2018). Emotional Intelligence and Leadership.
Frieder, R. E., Wang, G., & Oh, I. S. (2018). Linking job-relevant personality traits,
transformational leadership, and job performance via perceived meaningfulness at work:
A moderated mediation model. Journal of Applied Psychology, 103(3), 324.\
Goetsch, D. L., & Davis, S. B. (2014). Quality management for organizational excellence. Upper
Saddle River, NJ: pearson.

12
MANAGING PEOPLE
Hartman, L. P., DesJardins, J. R., & MacDonald, C. (2014). Business ethics: Decision making
for personal integrity and social responsibility. New York: McGraw-Hill.
Johnson, C. E. (2017). Meeting the ethical challenges of leadership: Casting light or shadow.
Sage Publications.
Johnson, C. E. (2017). Meeting the ethical challenges of leadership: Casting light or shadow.
Sage Publications.
Letwin, C., Wo, D., Folger, R., Rice, D., Taylor, R., Richard, B., & Taylor, S. (2016). The
“right” and the “good” in ethical leadership: Implications for supervisors’ performance
and promotability evaluations. Journal of Business Ethics, 137(4), 743-755
McCleskey, J. (2014). Emotional intelligence and leadership: A review of the progress,
controversy, and criticism. International Journal of Organizational Analysis, 22(1), 76-
93.
Monzani, L., Ripoll, P., & Peiró, J. M. (2015). The moderator role of followers’ personality traits
in the relations between leadership styles, two types of task performance and work result
satisfaction. European Journal of Work and Organizational Psychology, 24(3), 444-461.
Shapiro, J. P., & Stefkovich, J. A. (2016). Ethical leadership and decision making in education:
Applying theoretical perspectives to complex dilemmas. Routledge.
Shapiro, J. P., & Stefkovich, J. A. (2016). Ethical leadership and decision making in education:
Applying theoretical perspectives to complex dilemmas. Routledge.
Shapiro, J. P., Stefkovich, J. A., & Gutierrez, K. J. (2014). Ethical decision making. Handbook of
ethical educational leadership, 210.
MANAGING PEOPLE
Hartman, L. P., DesJardins, J. R., & MacDonald, C. (2014). Business ethics: Decision making
for personal integrity and social responsibility. New York: McGraw-Hill.
Johnson, C. E. (2017). Meeting the ethical challenges of leadership: Casting light or shadow.
Sage Publications.
Johnson, C. E. (2017). Meeting the ethical challenges of leadership: Casting light or shadow.
Sage Publications.
Letwin, C., Wo, D., Folger, R., Rice, D., Taylor, R., Richard, B., & Taylor, S. (2016). The
“right” and the “good” in ethical leadership: Implications for supervisors’ performance
and promotability evaluations. Journal of Business Ethics, 137(4), 743-755
McCleskey, J. (2014). Emotional intelligence and leadership: A review of the progress,
controversy, and criticism. International Journal of Organizational Analysis, 22(1), 76-
93.
Monzani, L., Ripoll, P., & Peiró, J. M. (2015). The moderator role of followers’ personality traits
in the relations between leadership styles, two types of task performance and work result
satisfaction. European Journal of Work and Organizational Psychology, 24(3), 444-461.
Shapiro, J. P., & Stefkovich, J. A. (2016). Ethical leadership and decision making in education:
Applying theoretical perspectives to complex dilemmas. Routledge.
Shapiro, J. P., & Stefkovich, J. A. (2016). Ethical leadership and decision making in education:
Applying theoretical perspectives to complex dilemmas. Routledge.
Shapiro, J. P., Stefkovich, J. A., & Gutierrez, K. J. (2014). Ethical decision making. Handbook of
ethical educational leadership, 210.
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