E-commerce Manager: Legal, Ethical Issues in Banking, Tech Innovation

This report, prepared for an e-commerce manager role within a bank, addresses critical ethical and legal considerations. It identifies key issues such as data privacy, security, and confidentiality, offering insights into managing customer account information and ensuring compliance with ethical standards. The report also explores how the e-commerce manager should respond to technological innovation, highlighting the benefits of improved net banking features and the importance of adapting to new technologies to enhance customer service and expand the bank's customer base. References to relevant research papers are included to support the analysis.