Ethical and Non-Verbal Communication in Australian Workplace: Briefing

This assignment presents a briefing for staff at the "Division of Enabling Communication," an agency assisting new migrants in understanding Australian culture, focusing on ethical and non-verbal communication. The briefing emphasizes the significance of non-verbal cues like facial expressions, gestures, and tone in interacting with the Australian community, providing examples of their impact on business and client interactions. It also highlights the importance of ethical communication, including maintaining integrity, honesty, and building trust with clients through adherence to a code of ethics. The briefing underscores how ethical communication fosters positive relationships among staff and with clients, promoting effective information delivery and encouraging employees to uphold ethical standards, with references from books and the web. The document includes examples of how the agency uses non-verbal communication to connect with the Australian community and how ethical communication is maintained within the workplace.

Slide 1
Australian community maintains an open culture and friendly relationship with each other and this allow
them for non-verbal communication. In addition, by using ethical communication, the employees
maintain an integrity and honesty in their workplace. With the help of non-verbal communication, the
retailers deliver effective information to this country community. In addition, the employees often use
hand gesture for pleasing their consumers of the firm. It is seen that the non-verbal communication
approach is quite effective for interacting with the Australian community, and it provides a positive
impact on the business of this country.
Slide 2
For the Australian community most of the retailer companies use non-verbal communication approach
such as facial expressions and tone with the Australian community. The figure demonstrates the various
elements of non-verbal communication that has been occurring in retailing companies. From the figure,
it is clear that non-verbal communication is carried out by the employees through intonation, tone of
voice, body gesture and posture, eye moment and pause. Thus with the help of all these features, the
employees become successful in providing non-verbal communication approaches to the Australian
community. The employees of this Melbourne Cup firm generally uses non-verbal communication
approach with the Australian community.
Slide 3
The code of ethics help the staff members to maintain integrity with their clients. Besides this, by
following this rule, the firm has enhances its client's trust. Hence it is seen that the code of ethics
demonstrates that all group of employees should maintain an honest relationship with their clients. For
this code of ethics, the managers and employees maintain an ethical relationship with each other. In
addition, both these group of staff members easily share their views by means of appropriate ethical
communication approach. The feature will thus encourage and motivate the employees to give their
best and also follows all the code of ethics of their firm.
Slide 4

According to the code of ethics of this firm if a member enable to follow the regulations, then proper
steps should be needed for them. Keeping this in mind most of the employees follow all the regulations
of this code. With the help of this feedback report, the employees enhance their working performance
and maintain an ethical relationship with other co-workers. It is clear that this firm delivers an ethical
communication approach within the staff members by their ethical codes. The manager always deliver a
feedback report to their staff members with the help of ethical communication standards.
Slide 5
From this study it is seen that by maintaining non-verbal communication such as tone, gesture, and
expression, these companies become successful in their business procedure. Besides this, by following
code of ethics the agency firm maintain an ethical communication in the workplace. Ethical
communication has been followed by the agency firm with the help of the code of ethics. Maintaining
such communication approach, in current days the employees have enhanced their value in the
organization. By using eye contacts, the employees of the retail companies gain huge attention from this
Australian community.