Ethical Challenges in Information Systems: Good City Council Car Park

This report examines the ethical challenges associated with the Good City Council car park system, focusing on issues of privacy, accuracy, and accessibility within its information management practices. The report identifies potential ethical breaches stemming from the system's data collection capabilities, including the monitoring and storage of user data, which raises concerns about individual privacy. It also addresses potential inaccuracies in data processing and the responsibilities for errors. Furthermore, the report explores the challenges related to data accessibility, detailing who has access to the system's information and under what conditions. The analysis highlights the roles and activities of information management, such as data provision for decision-making and support for multi-processing environments. The report concludes by emphasizing the importance of considering ethical issues in the implementation of information systems to maintain a competitive advantage.

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Name
Course
Lecturer
Date

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Contents
Introduction.................................................................................................................................................3
Issues and challenges associated with incorporating information system in an organization.....................3
Privacy challenges...................................................................................................................................3
Accuracy..................................................................................................................................................3
Accessibility.............................................................................................................................................3
Role and activities of information management.........................................................................................4
How information systems are source of competitive advantage environment...........................................4
Conclusion...................................................................................................................................................4
References...................................................................................................................................................5

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Introduction
Information technology systems are systems that help business and other organizations to
move data as well as managing information. They are tools used for supportive processes,
carrying out certain business operations and management of information and data. In the case of
Good city council, with its business of car park services, its used car park designed information
technology system to carry out its activities such as detecting and recording cars entry and
departure from the park, payment for the parking services, security visiting recording, fault
recording and ticket checking and provision among other operation.
Use of technology is very beneficial to every organization like Good city council; however, if
some factors are not considered well, it can be like a double-edged sword. One of these factors
includes ethics related to the information system. There are some ethical issues that are
associated with the use of an information technology system. This report is based on a case study
of Good city council car park system.
Issues and challenges associated with incorporating information system
in an organization
Privacy challenges
Information management systems are as a result of technology. Individual privacy has
greatly been affected by the issue of technology. With a system, information concerning
someone’s privacy may pass through many computers connected to the same system without the
owner's knowledge. This is a breach of ones right to personal privacy. A system has the ability to
capture, monitor, and store one data and information. These systems are not limited to one
person. This implies that this data is accessible to other users of this system.in our case, the Good
city council is prone to this ethical issues since it uses sensors to detect more than enough
information about someone’s cars and what is within the car. (Zheng, 2013)
Accuracy
Accuracy deals on who is responsible for the authenticity, fidelity, and accuracy of information.
Sometimes do fail. If they fail, it may be challenging to hold the best person responsible for that
failure or errors. In the case of Good city council business, some failures can be happening in the
pay station where calculation can be exaggerated or deducted when using a system.
Accessibility
It entails which information does an individual or given organization can have rights to access
and what are the conditions made for such.

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Role and activities of information management
1. Provision of data for decision support –the executive’s management team uses data
collected by the information management system to make a decision. For instance, the
Good city council company uses data to compile reports for security SLA purposes.
2. Support of multi-processing environment – it helps multi-tasking for instance; the cars
can be checked for entering while others are being paid for at the same time.
How information systems are a source of competitive advantage
environment
1. Strategic alliances where an organization makes use of information management systems
for enhancing the relationship with partners. For instance, the Good city council uses the
there system to allow people to book for two types of parking services, the ordinary
parking service and seasonal.
2. Differentiation where business and organizations can use information management
system to come up with differentiated service features. (Xu & Quaddus, 2013)
Conclusion
Information management systems are very crucial in business today due to the many
benefits leading to competitive advantage. However, ethical issues associated with them should
be greatly considered.

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References
Xu & Quaddus, M., 2013. Information Systems for Competitive advantages. Managing information
systems, 3(1), pp.1-65.
Zheng, E., 2013. Management information systems, 3(7), pp.1-7.