Analyzing Ethics, Professionalism & Governance in ICT Contexts

This report delves into the critical aspects of ethics, professionalism, and governance within the realm of Information and Communication Technology (ICT). It examines Telstra's IT governance framework, highlighting its role in supporting business strategies and risk management through open communication and clear accountability. The report also addresses practical scenarios involving the Australian Standard AS 8015 (2005) for ICT corporate governance, emphasizing the importance of ethical conduct and compliance with legal and regulatory requirements. Furthermore, it discusses the ACS code of ethics and professional conduct, underscoring the primacy of public interest, quality of life enhancement, honesty, competence, professional development, and overall professionalism in ICT practices. This analysis provides a comprehensive overview of the ethical and governance considerations essential for ICT professionals and organizations, and is available for students seeking solved assignments and past papers on Desklib.

Running head: ETHICS, PROFESSIONALISM AND GOVERNANCE
Ethics, Professionalism and Governance
Name of the Student
Name of the University
Author’s Note:

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ETHICS, PROFESSIONALISM AND GOVERNANCE
Table of Contents
Question 1..................................................................................................................................2
Question 2..................................................................................................................................3
Question 3..................................................................................................................................5
Question 4..................................................................................................................................6
References..................................................................................................................................7

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ETHICS, PROFESSIONALISM AND GOVERNANCE
Question 1
Formal IT Governance Framework of Telstra
The control framework is the data structure, which categorizes as well as organizes
the internal controls of the company. These internal controls are procedures or processes and
it helps in the proper creation of business values and the minimizing the risks. The
governance framework of Telstra significantly plays the most important and integral role to
support their business and even to help them in delivering their strategies1. This governance
framework provides the basic structure to Telstra by which the strategy as well as business
objectives are set and the performance is being monitored and risks are managed. The
framework also involves the clear understanding of accountability and decision making
within the business and then provides guidance on the behavioural standards.
The major advantage of the IT governance framework of this organization is that it
involves open, timely and clear communication with the shareholders. It also includes the
clear delegation and robust system of risk management or assurance. Telstra values, policy
framework and codes of conduct are also provided here for the core purpose of achieving the
strategy. A skilled experienced, independent and diverse board are suited for the major
requirements in Telstra2. The IT governance policy comprises of purpose, rules of IT
governance, the key principles, and imperial information technology governance framework,
responsibilities of the organizational employees and finally the proper implementation of the
policy. The key principles of this policy mainly includes business alignment and enablement,
operations performance, sourcing, supplier performance management, business continuity or
disaster recovery, security and finally compliance.
1 Noddings, Nel. Caring: A relational approach to ethics and moral education. Univ of California Press, 2013.
2 Fromm, Erich. Man for himself: An inquiry into the psychology of ethics. Routledge, 2013.

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ETHICS, PROFESSIONALISM AND GOVERNANCE
Question 2
Situation Involving Australian Standard for Fulfilling ICT Task
ICT or information and communication technology is the extension of information
technology or IT, which majorly stresses on the significant role of several unified
communications as well as the proper integration of computers, enterprise software and
telecommunications3. The users get the access to eventually store, manipulate and transmit
the relevant information. The major or the most important feature of this information and
communication technology is that it maintains standards for all countries or organizations.
However, there are some situations, where these standards are not fulfilled and the particular
organization or individual undergoes unethical deeds and are hence become parts of the
unethical works4.
I had faced similar situation while completing my internship in a renowned
organization. I was assigned for an ICT task and checked that the task was not ethical and are
not following work ethics or standards. I immediately took account of the Australian
Standard of AS 8015 (2005), which the standard for Corporate Governance of ICT. This
particular corporate governance of information and communication technology is the system,
through which the current as well as the future utilization of information and communication
technology is being directed or controlled. I even evaluated and directed the plans for using
information and communication technology to support my ICT task and achieve success.
Since, the policies or strategies are properly included in this specific standard of AS 8015
(2005), it was quite easier for me to complete my task professionally and ethically. Finally, I
ensured that my task is conforming every organizational formal rule.
3 Peters, Richard Stanley. Ethics and Education (Routledge Revivals). Routledge, 2015.
4 Niebuhr, Reinhold. Moral man and immoral society: A study in ethics and politics. Westminster John Knox
Press, 2013.

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ETHICS, PROFESSIONALISM AND GOVERNANCE
Question 3
Situation Involving Compliance or Legislation for Fulfilling ICT Task
Information and communication technology is the proper convergence of telephone
networks or audio visual networks with the computer networks with the help of link system
or single cabling5. The unified system of signal distribution, cabling and signal management
are easily demonstrated with this information and communication technology for the purpose
of merging the telephone networks with the system of computer network. Legislation or
compliance is required for each and every information and communication technology task
and hence is termed as legal and ethical in respect to the others6.
While working in the previous organization, I have faced a similar situation. I had to
complete a task of information and communication technology and I had to complete it after
following each and every law or regulation. However, I saw that one of the members of the
organization that involved some of the illegal activities and actions. Being a responsible and
ethical staff of the company, it was my duty to maintain law and ethics in work. I took into
account the ICT Government Policy of Australian governance. This particular policy
articulates the principle to conform to every legal, industry, statutory, regulatory as well as
internal compliance requirement and obligation in comparison to the utilization of ICT to
complete any task. This policy defines the scope or context of authorities, which are obliged
to adhere to the entire ICT contract, standard, policy and notification of the government. I
also promoted the compliance culture for supporting the corporate governance of ICT and
thus my problem was resolved.
5 Crane, Andrew, and Dirk Matten. Business ethics: Managing corporate citizenship and sustainability in the
age of globalization. Oxford University Press, 2016.
6 Nussbaum, Martha C. The therapy of desire: Theory and practice in Hellenistic ethics. Princeton University
Press, 2013.

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ETHICS, PROFESSIONALISM AND GOVERNANCE
Question 4
Discussion Forum
The ethics, professionalism and governance are the three major requirements for all
organizations or countries. The first and the foremost requirement of ethics is ACS code of
ethics and professional conduct7. The ACS code of ethics are as follows:
i) The Primacy of the Public Interest: In this particular code, three clauses are to be
violated. These three clauses are raising with stakeholders for any conflict, preserving
integrity, utility and continuity of ICT and preserving privacy and confidentiality of
information.
ii) The Enhancement of Quality of Life: In this particular code, the enhance of the
quality of life is to be maintained for those, who are directly affected by work.
iii) Honesty: As per this code of ethics, the person should be honest in the
representation of knowledge, skills, products and services and hence work could be
completed easily8.
iv) Competence: The specified person should work competently as well as diligently
for every organizational stakeholder.
v) Professional Development: The individual would enhance the professional
development with all other staffs and workers.
vi) Professionalism: As per this specific code, the individual would enhance the
integrity of the society as well as respect the other members properly.
7 Fromm, Erich. Man for himself: An inquiry into the psychology of ethics. Routledge, 2013.
8 Peters, Richard Stanley. Ethics and Education (Routledge Revivals). Routledge, 2015.

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ETHICS, PROFESSIONALISM AND GOVERNANCE
References
Crane, Andrew, and Dirk Matten. Business ethics: Managing corporate citizenship and
sustainability in the age of globalization. Oxford University Press, 2016.
Fromm, Erich. Man for himself: An inquiry into the psychology of ethics. Routledge, 2013.
Niebuhr, Reinhold. Moral man and immoral society: A study in ethics and politics.
Westminster John Knox Press, 2013.
Noddings, Nel. Caring: A relational approach to ethics and moral education. Univ of
California Press, 2013.
Nussbaum, Martha C. The therapy of desire: Theory and practice in Hellenistic ethics.
Princeton University Press, 2013.
Peters, Richard Stanley. Ethics and Education (Routledge Revivals). Routledge, 2015.