MGT301A Ethics & Sustainability: Reflection on Workplace Behavior

This report delves into the crucial aspects of ethics and sustainability within a workplace environment, emphasizing the enhancement of employee behavior. It identifies key ethical issues such as employee working conditions and customer-supplier relationships, drawing from Part A of the project. The report reflects on future strategies, including the application of a code of conduct, promotion of corporate social responsibility, fostering diversity, and offering flexible working hours. It also highlights the importance of senior management's role in introducing rewards and recognition, setting individual goals, and improving workplace conditions. The report concludes that a collaborative effort between management and employees is essential for cultivating a positive and ethical workplace behavior. Desklib provides similar solved assignments for students.

Running head: ETHICS AND SUSTAINABILITY
ETHICS AND
SUSTAINABILITY

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Table of Contents
Table of Contents..................................................................................................................................1
Introduction...........................................................................................................................................2
Issues identify in part A.........................................................................................................................2
Reflection of future Workplace Behaviour............................................................................................2
Application of Code of Conduct........................................................................................................2
Corporate Social Responsibility........................................................................................................3
Providing flexible Working Hours.....................................................................................................3
Steps from senior level management.................................................................................................3
Introduction of Rewards and Recognition Events..........................................................................3
Individual Goal Setting..................................................................................................................4
Workplace Improvements..............................................................................................................4
Conclusion.............................................................................................................................................4
References.............................................................................................................................................5

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Introduction
Ethics are considered as social science, which is related to the social values and moral
principles. The business ethics deals with the study of business policies, structure, function,
training of employees, employee’s satisfaction level, and corporate social responsibility of
the organization towards the society. Business ethics largely depends upon the workplace
behavior of the organization (Sunanda, 2018). This report describes the future personal
reflection of the strategies that can be adopted to improve workplace behavior.
Issues identify in part A
Every organization has to face some ethical issues in its day-to-day business
operations. In Part A of this project, two major issues have been identified which have to face
in almost all type of organizations. These issues are employee working conditions and
relationship with customers and suppliers. A brief explanation of these issues is provided in
Part A in an effective manner. It has been defined in Part A that how these consequences
arise at the workplace and to which extent it can affect the efficiency of the organization and
its human resources. Further, two frameworks are provided to deal with such issues in an
effective manner. The two suggested frameworks are communication strategy and an
effective and well-structured workplace policy. It has also been described in Part A, that how
these frameworks can be applied successfully in the day to day management of on
organization.
Reflection of future Workplace Behaviour
Workplace behavior is the behavior used by professionals during their employment
and is more formal in comparison to natural human behavior. This is different from
organization to organization and often depends upon the type of industry in which, an
organization is working (Rossenberg & Breitsohl, 2018).
I am working as a manager in a well-known organization which is providing customer
services in insurance industry. As a sales manager, I have to face both the issue discussed in
Part A. On the basis of suggested frameworks, I would like to use some strategies for
improving my workplace behavior in near future. These can be described as below:
Application of Code of Conduct
This is the first and foremost strategy for developing the workplace behaviour within
an organization. I will try to communicate the importance of Code of Conduct to the each

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employee so that they can follow the same in an effective manner. It will help in improving
the communication among the employees as well as their behaviour towards the management
(Jia, Cheng, & Hale, 2017).
Corporate Social Responsibility
Corporate Social Responsibility allows the business to think in the favour of its
employees, society, environment, stakeholders, and customers. Thus it is required for the
employees too have knowledge about of CSR of their organization. I will try to arrange
provide information about the same through monthly magazines and internal curricular of the
organization. This will help the employees to know their responsibilities towards the society
and towards each other.
Culture and Diversity
I will try to promote diversity at my workplace by providing jobs to professionals on
the basis of their talent and capacity, not on the basis of sex, race, religion, culture, and
values. There would be chances of better improved performance of the business. This step
can also help in reducing the communication gap among the employees and developing a new
diversified culture at the organization (Simons & Rowland, 2011).
Providing flexible Working Hours
I will try to arrange the working days of employees as per their flexibility so that they
may not feel overburdened. For this purpose, I will try to communicate with the employees
personally and will try to know their opinion about the working procedure of the
organization. This will surely help to improve the workplace behavior of each of the
employee including me because when an employee gives proper time to his/her family and
feels satisfied that his/her performance at workplace tend to increase automatically (Mcnall,
Masuda, & Nicklin, 2010).
Steps from senior level management
Introduction of Rewards and Recognition Events
As per the Maslow's hierarchy of needs, the employee feels motivated when their
work is recognized and praised by the management. Thus, I will request the management to
introduce an effective system for measuring the performance of employees and will try to
organize rewards and recognition functions for them so that they can feel motivated. In these

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kinds of functions, the employees may get the chance to interact with each other and their
interpersonal relations can be improved (Tessema, Ready, & Embaye, 2013).
Individual Goal Setting
I will try to set goals for employees on the individual basis that would allow them to
set the desired benchmark for others. For this purpose, I would suggest the management to
have meetings with each employee and motivate him/her to become the part of a successful
and developing organizational process. I will also listen to the suggestions of my senior
managers and will try to work according to their visions and desired goals. This action may
also empower the lower level employees to perform the duties and responsibilities expected
to fulfil form them (Teo & Low, 2016).
Workplace Improvements
Employees are tend to be happy when they are provided comfortable places to work.
For such purpose, I will monitor the arrangements of the workplace, common areas, meeting
rooms, and lunch area of the office where employees spend their office hours. I think
maintaining the sufficient lightening, fresh paint, rooms, facility of clean drinking water,
restroom and staff room will affect the performance of employees in a positive manner.
Paying attention to the small necessities of the employees makes them feel a valuable part of
the organization and thus helps them to perform better (Avci, 2015).
Conclusion
On the basis of the above study, it can be concluded that workplace behavior of an
organization can be improved by paying attention to the above-mentioned areas. However,
the same cannot the developed by the one-sided efforts of the management. For developing
workplace behavior, the employees are also required to make efforts in this direction by
following the organizational values in their day-to-day behavior and responsibilities.

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References
Avci, O. (2015). Goal Setting Theory: What It Implies for Strategic Human Resource
Development. Maliye Arastirmalari Dergisi, 1(1), 39-46.
Jia, M., Cheng, J., & Hale, C. L. (2017). Workplace Emotion AND Communication:
Supervisor Nonverbal Immediacy, Employees' Emotion Experience, and Their
Communication Motives. Management Communication Quarterly, 31(1), 69-87.
Mcnall, L. A., Masuda, A. D., & Nicklin, J. M. (2010). Flexible Work Arrangements, Job
Satisfaction, and Turnover Intentions: The Mediating Role of Work-to-Family
Enrichment. The Journal of Psychology, 144(1), 61-81.
Rossenberg, Y. G., & Breitsohl, H. (2018). The future of workplace commitment: key
questions and directions. Europen Journal of Work and Organizational Psychology,
27(2), 153-167.
Simons, S. M., & Rowland, K. N. (2011). Diversity and its Impact on Organizational
Performance: The Influence of Diversity Constructions on Expectations and
Outcomes. Journal of Technology Management & Innovation, 6(3), 172-183.
Sunanda, K. (2018). IMPACT OF WORKPLACE ETHICS ON EMPLOYEE AND
ORGANIZATION PRODUCTIVITY. International Journal of Management, 9(1),
22-28.
Teo, T. C., & Low, K. C. (2016). The Impact of Goal Setting on Employee Effectiveness to
Improve Organisation Effectiveness: Empirical study of a High-Tech Company in
Singapore. Journal of Business & Economic Policy, 3(1), 82-97.
Tessema, M. T., Ready, K. J., & Embaye, A. B. (2013). The Effects of Employee
Recognition, Pay, and Benefits of Job Satisfaction: Cross Country Evidence. Journal
of Business and Economics, 4(1), 1-12.

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