Analysis of Accommodation Services: Scale, Ownership, and Guest Impact

This report provides an overview of accommodation services within the hospitality industry, examining the scale and size of various establishments and different forms of ownership available. It discusses the role of grading classification systems and online review sites in influencing potential guests' booking decisions. The report highlights the importance of providing excellent services to attract customers and build a strong brand image. It references studies on trust in the sharing economy, waste management in SMEs, the impact of servicescapes on traveler emotions, and consumer valuation of sharing in online reviews, emphasizing the multifaceted nature of managing accommodation services in the modern hospitality landscape. This document is available on Desklib, a platform providing study tools and solved assignments for students.

Managing Accommodation
services

Table of content
 Introduction
 P1Identify the scale and size of the accommodation services found within the
hospitality industry
 P2Explain the different forms of ownership available to accommodation
services
 P3Discuss the role that grading classification system and online review sites
plays a potential
 Conclusion
 References

Introduction
 The accommodation services is one of
the huge sector within hospitality industry in
which the internal business is extremely
effected by the current trends in accommodation
management. In other hand, this may be stated
that management of accommodation services is
responsible for the better management of hotel
within the international context

Identify the scale and size of the
accommodation services found within
the hospitality industry
 The scale and scope of the hospitality industry
includes a huge range of business that basically
provides the services as well as facilities that includes
accommodation, food and beverage. In addition, related
to the satisfaction of every customers such as lodging,
food and services that make available for customer for
24 hours.
 world-class services-
 Mid range services-
 Budget limited services-

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 world-class services- The world-class services will
catch every terms that covers the services of customers
that vastly exceeds the expectations of customers.
 Budget limited services- These are the services which
is provided by the organisations which are in budget
for the customer and includes everything. The limited
services hotels refers to the budget friendly
accommodation that do not have a food and beverages
components like an on-site restaurants.

P2 Explain the different forms of
ownership available to accommodation
services
 In a chain business, the parent
company owns at every location of the business.
Additionally, the part of franchises have several
different branches that is owned by their
separate individual, who are having the major
responsibilities to run overall business.
Therefore, the franchising is mainly happens
when hotels gets decide to expand its business
by granting permission to the other parties.
 Privately owned hotels
 Leased hotels

Discuss the role that grading classification
system and online review sites plays a
potential guest look and book accommodation
 The classification system is a place to rate
the hospitality as well as establishment of the
services facilities and its value of money. This
have a main purpose to grade the establishment
and provides those of the information to its public.
In addition, the grading as well as classification of
hotels will make inform the customers to become
recognise the qualities of services, this assist to
differentiate every level of services and facilities
that in mandatory for both business as well as

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 size or numbers; The size and number of hotels will generally consists of
hotels in under the 300 rooms, 400 to 700 rooms or more than 800 rooms. These
are the above categories of hotel helps to compare the procedures and provides
the statistical results to every business.
 Business hotels; These are the largest group and types of hotels. This
mainly provides the services to business travellers and this is also located at
business districts.

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 Now, from the above discussion the online
review sites is one of the most vital sources of
customer within hospitality industry.
 Due to approximately, 50 percent of users will
not going to book hotel without any reviews.
Therefore, hotel Britannia adopted its strategy
to review its hotels on some of the famous
websites.
 The website are google, trip advisor,
hotels.com and Facebook. Therefore, by
posting about hotel, this can enhance the
online visibility and offers various ways to
obtain feedback from customers.

Conclusion
From the above report, It can be concluded that the accommodation of the
services is related to the services which is been offered by the hotels to its
customers. This is an important aspect for the organisation to offer the best
services in order to attract customers and create the brand image in the
hospitality industry.

References
 Zhang, C.X., Isaeva, N. and Li, S., 2021. When Hosts Trust Guests and Sharing
Platforms: Trust in Sharing Economy. Journal of China Tourism Research, pp.1-
21.
 Woodard, R., 2020. Waste management in Small and Medium Enterprises
(SMEs)–A barrier to developing circular cities. Waste Management, 118,
pp.369-379.
 Song, S and et. al., 2020. Comparing the influence of substantive and
communicative servicescape on healthcare traveler emotions: the moderating
effect of accommodation type and interior design style. International Journal of
Contemporary Hospitality Management.
 Xu, X., 2020. How do consumers in the sharing economy value sharing?
Evidence from online reviews. Decision Support Systems, 128, p.113162.