Business Research: HRM Impact on Business Performance in Australia

This report evaluates the impact of Human Resource Management (HRM) functions on business performance in Australia from 2000 onwards. The introduction highlights HRM's crucial role in organizational success, emphasizing the direct correlation between effective HRM and business performance. The project objectives are to analyze the role of HR practices in managing organizational performance, focusing on practices initiated by Hotel Hilton. The project scope centers on the increasing importance of HRM in a changing business environment, addressing issues related to human resources. The literature review underscores HRM as a vital element, focusing on employee relations, regulations, and government initiatives for employee well-being. The research employs a qualitative research design to gain clarity on various aspects of the research topic, using unstructured or semi-structured data collection methods, complemented by a quantitative approach for generating numerical data. Data collection methods include primary data through questionnaires and secondary data to enhance reliability. Ethical considerations, including confidentiality, fairness, and honesty, are integrated. Random sampling techniques are employed due to time constraints. The report acknowledges limitations such as time constraints, resource availability, and data access. The conclusion reinforces the significance of the HRM function and discusses the issues faced by organizations in managing human resources and the practices adopted by Hotel Hilton to overcome them. References to relevant literature are included.

RUNNING HEAD: BUSINESS RESEARCH
EVALUATING THE IMPACT OF HR MANAGEMENT FUNCTION IN BUSINESS
PERFORMANCE IN AUSTRALIA FROM 2000

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Table of Contents
Introduction......................................................................................................................................2
Project objective..............................................................................................................................3
Project scope....................................................................................................................................4
Literature review..............................................................................................................................5
Research questions/Hypothesis.......................................................................................................6
Research design/Methodology.........................................................................................................7
Research Limitations.......................................................................................................................9
Time Schedule (Research Plan).....................................................................................................10
Conclusion.....................................................................................................................................12
References......................................................................................................................................13

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Introduction
In the words of Yilmaz & Bulut (2015), HR management is an important aspect on which
performance of the organization is dependent on. HR management function and performance of
the business are directly proportional to each other. Human resource is the most important asset
of an organization which contributes towards the performance of the organization. Lack of
proper management of the human resource of the organization can result in failure of the
business. Satisfaction level of the employees plays a vital role in every business as it enhances
the performance of the business. Different aspects are included in the HRM function of the
organization. These aspects include analysis of the requirement of human resource, recruitment,
training and development needs, analysis of the performance of the employees and management
of the performance of the employees (Alagaraja, 2013).
In this research program, evaluation is done of the impact of HRM functions in the
business performance in Australia from the year 2000. Different issues related to the HRM
function are being faced by the organizations. Impact of these issues is seen on the performance
of the organization. There is a need to adopt effective practices for management of the human
resource of the organization. For the better understanding of the different aspects, Hotel Hilton
has been chosen. Different approaches and methods have been chosen for assembling of the
relevant data.

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Project objective
Objectives are formulated for the purpose of forming a base for the assembling of the relevant
data related to the research program. This research program has been conducted with a motive to
analyse the role of the HR practices in managing the performance of the organization. Data will
be collected regarding the HR practices initiated by Hotel Hilton for coping with the issues
related to management of human resources. It is essential to analyze the impact of HR practices
on the performance of the organization. Management of the human resource is an important task
which ensures the chances of survival and growth of the business.

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Project scope
This research program has focused on the HRM function of an organization as with the change in
the business environment; the importance of this function is increasing. Every organization has
to manage the human resource of the organization in an effective manner, for overcoming the
issues related to human resources. This research will enhance the knowledge of the importance
of HRM function and different aspects associated with the HRM function. It will provide
knowledge of the different practices adopted by the Hotel Hilton for dealing with the issues
attached to the human resource.

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Literature review
Management of human resource has been considered an important element for every
organization. The focus of the organizations is on managing employee relations and rules and
regulations related to human resource and workplace. Different laws and regulations have been
formulated by the government for ensuring the well-being and safety of the human resource.
HRM function focuses on management of human resource and enhancing the performance of the
human resource which contributes towards the performance of the organization (Figurska &
Matuska, 2013). Hotel Hilton is operating at the global level and is focusing on management of
human resource. Training sessions are being conducted by Hotel Hilton for enhancing the
performance of the employees. Hotel Hilton has adopted different HRM practices which have
created an impact on the performance of the Hotel. These practices include training and
development, recruitment and selection, analysis of the performance of the employees, human
resource systems and appraisals of the employees (Vlachos, 2009).
These HRM practices have provided benefit to Hilton Hotel by enhancing the
effectiveness and performance of the Hotel. The focus of the Hotel is on creating a balance
between the work life and personal life of the employees. Hotel Hilton has focused on
identification of the training needs and conducting training and development programs. This
initiative of Hotel Hilton has enhanced the satisfaction level of the employees by developing
their knowledge and skills (Zehira, et. al., 2016). Fair employment practices are being adopted
by Hotel Hilton for eliminating the cases of discrimination and motivating the employees.
Another important initiative taken by Hotel Hilton is offering compensation and benefits to the
employees for enhancing their satisfaction level. This approach has helped in retaining the

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employees and developing healthy relations with the employees. Feedback is collected from the
employees for the analysis of the issues faced by them and taking corrective actions (Zhang, et.
al., 2009).

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Research questions/Hypothesis
Primary research question
 Which practices are adopted by the organizations for managing human resource?
Secondary research questions
 What is the role of HRM function for an organization?
 Which issues are being faced by the organizations while managing human resource?

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Research design/Methodology
Research methodology includes an explanation of the different research methods or approaches
considered and adopted for the accumulation of the data. Data collection is an important aspect
of the research on which success changes of the research are dependent on. This research has
been initiated for the purpose of analysis of the HR management functions and its impact on the
performance of the organization. Different aspects have been discussed in relation to Hotel
Hilton. HR function is considered as one of the most important functions of the organizations in
this challenging and fast-changing business environment. It is crucial for every organization to
focus on the human resource of the organization so as to enhance the performance of the
organization. Data has been assembled for developing knowledge of these aspects related to the
research topic.
Research design: qualitative research design is based on exploratory research which will help in
gaining clarity of the different aspects attached to the research topic. Knowledge or
understanding of the factors, opinions and motivations will be developed with the help of this
research method (Kumar, 2011). An insight of the different issues is developed in qualitative
research method. In-depth knowledge of the research program is developed with the use of
qualitative research method. Data collection process is initiated with the help of unstructured or
semi-structured methods of data collection (Smith, 2015). Quantitative research method is used
for the purpose of quantifying the issue by generating numerical data related to the research
program. Data is collected for the purpose of providing numerical data which will provide
reliability to the research program (Quick & Hall, 2015). For the collection of the quantitative

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data, online surveys, face to face interviews and longitudinal studies are used (Walter, 2013).
Qualitative research method will be adopted for the accumulation of data for this research.
Data collection: data collection can be explained as the process of assembling the required data
by adopting data collection methods. For the accumulation of the data, primary and secondary
data collection methods will be used. The primary method of data collection helps in the
assembling of raw form of data which a researcher collects exclusively for the research program
(Thomas, 2015). The questionnaire will be prepared for the purpose of collection of primary data
for the research program. A secondary method of data collection helps in assembling of the
second-hand data which enhances the reliability and authenticity of the research program.
Second data has been assembled by other researchers for their research work. When it comes to
reliability, secondary data is more preferable (Turkenburg & McAuley, 2013).
Ethical consideration: ethical principles and values act as a guideline for conducting the
research program in the right manner by bifurcating between the right and wrong (Kuada, 2012).
For the completion of this research program in an ethical manner, few values have been
considered. These values include confidentiality for protecting the confidential data of the
respondents, fairness for presenting data in fair manner and honesty.
Sampling technique: data collected will be in huge quantity and due to the shortage of time,
random sampling technique will be put to use. Random sampling technique will help in the
selection of the samples in a fair manner. Random sampling technique is an effective approach,
which ensures that equal opportunity is provided to every sample for getting selected (Ibrahim
Al-Omari, 2014).

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Research Limitations
Research limitations are the factors which can affect the research program. These limitations
need to be dealt properly by applying effective strategies or approaches. Research limitations act
as issues or challenges which holds the potential to affect the quality of the research program.
Various limitations have been identified and considered while executing this research program.
These limitations are a limited time period for the completion of the research, lack of availability
of sufficient resources and lack of access to data. Effective approaches have been considered for
eliminating the negative impact of these limitations.

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Time Schedule (Research Plan)
Serial No. Activity Initiation
date
Duration
(days)
Completion
date
Description
1) Selection of the
topic
12 January
2018
1 12 January
2018
The topic of the
research will be
chosen in this
phase.
2) Framing plans 13 January
2018
4 16 January
2018
Plans will be
constructed for
the purpose of
outlining the
blueprint.
3) Initiation of
execution
process of plans
17 January
2018
7 23 January
2018
Plans will be
executed so as to
initiate the
research
program.
4) Selection of data
collection
24 January 1 24 January Methods of the
data collection

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methods 2018 2018 will be chosen.
5) Collection of
data
25 January
2018
6 30 January
2018
Data collection
process will be
initiated using
the data
collection
methods.
6) Analysis and
evaluation of
data
31 January
2018
4 03 February
2018
Data assembled
will be analyzed
and evaluated for
drawing
conclusions.
7) Conclusion and
recommendations
04 February
2018
2 05 February
2018
Conclusion and
recommendations
will be based on
the analyzed
data.
Gantt chart

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Conclusion
Thus, from the above discussion, it can be stated that HR function is an important element for
every organization. Performance and growth chances of the organization are dependent on the
quality of the human resource of the organization. This research program has focused on
developing knowledge of the role of HR management function along with the role played by
human resource management for the industries. This research has discussed the issues faced by
the organization while managing the human resource and practices adopted by Hilton hotel for
overcoming these issues. Data has been accumulated by applying different methods and focus is
on maintaining the quality of the research.

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References
Alagaraja M., 2013, “HRD and HRM Perspectives on Organizational Performance: A Review of
Literature”, Human Resource Development Review, No. 12(2).
Calcano, M., 2011, “HR Presentation”, Slideshare.
Figurska, I. & Matuska, E., 2013, “Employer Branding As A Human Resources Management
Strategy”, Human Resources Management & Ergonomics, Volume 7.
HR Research Papers, 2015, “Impact of Human Resource Practices on Organizational
Performance in Education Sector”, Boha Ala.
Ibrahim Al-Omari, A., 2014, “Estimation of entropy using random sampling”, Journal of
Computational and Applied Mathematics, 261, 1, 95-102.
Kuada, J., 2012, “Research methodology: a project guide for university students”, 1st edn,
Samfundslitteratur, Frederiksberg C [Denmark].
Kumar, R., 2011, “Research methodology: a step-by-step guide for beginners”, 3rd edn, SAGE,
Los Angeles.
Quick, J. & Hall, S., 2015, “Part three: The quantitative approach”, Journal of perioperative
practice, vol. 25, no. 10, pp. 192.
Smith, N.L., 2015, “Using Action Design Research to Research and Develop Evaluation
Practice”, New Directions for Evaluation, vol. 2015, no. 148, pp. 57-72.

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Thomas, J. A., 2015, “Using unstructured diaries for primary data collection”, Nurse researcher,
vol. 22, no. 5, pp. 25.
Turkenburg, J. P. & McAuley, K. E., 2013, “Data collection and processing”, Acta
Crystallographica Section D, 69, 7, 1193-1194.
Vlachos, I. P., 2009, “The effects of human resource practices on firm growth”, Int. Journal of
Business Science and Applied Management, Volume 4, Issue 2.
Walter, M., 2013, “Indigenous statistics: a quantitative research methodology”, Left Coast Press,
Walnut Creek, CA.
Yilmaz, R. & Bulut, F. M., 2015, “The Effect of Human Resources Management On
Organisational Performance”, KNUV, 2(44): 5-13.
Zehira, C., Gurolb, Y., Karabogac, T. & Kole, M., 2016, “Strategic Human Resource
Management and Firm Performance: The Mediating Role of Entrepreneurial Orientation”,
Procedia - Social and Behavioral Sciences 235, 372 – 381.
Zhang, Z., Wan, D. & Jia, M., 2009, “Do high-performance human resource practices help
corporate entrepreneurship? The mediating role of organizational citizenship behavior”, Journal
of High Technology Management Research, 19, 128–138.

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Appendix
Figure 1: Business involved in HR management function
Source: (Calcano, 2011)

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Figure 2: Impact of HR practices on the performance of the business
Source: (HR Research Papers, 2015)