Presentation: Evaluating Missed Clinical Appointments (30-70 Years)

This presentation addresses the issue of missed clinical appointments, focusing on patients between 30 and 70 years old. It begins by exploring the reasons behind missed appointments, including patient forgetfulness, competing commitments, lack of transportation, and socioeconomic factors. The presentation then evaluates the negative impacts of no-shows, such as disruptions to clinic workflow, reduced patient care, and financial losses for healthcare systems. Furthermore, it proposes strategies to decrease the percentage of missed appointments, emphasizing the importance of reminding patients about their scheduled appointments. The presentation highlights the use of SMS reminders and other methods to improve appointment attendance, referencing relevant research and the PICO query and the Plan-do-study-act Model for quality adjustment plan.

Presentation on
Evaluating The Results of
Missed Clinical
Appointments For Patients
Between 30-70 Years

OBJECTIVES
Reasons as to why most people fall to appear to
their clinical appointments without informing
their relevant clinical resource.
Evaluating The Effects Of Individuals Missing
Their Scheduled Appointments.
How to systematically decrease the fraction of
missed clinical appointments.

1. Reasons Why Persons Miss Their
Clinical Appointments Failing To Inform
Their Clinical Resource.
Certain individuals neglect their
appointments because they have other
commitments.
Ignorance. Concurring with
Mohammadi (2018) young or persons
who are poor are prone to miss clinical
appointment.

Poor wellbeing, poor patient provider rapport,
undesirable experiences in the clinic and patient
misunderstanding over times and dates.
Employer obligations where an employer may ask
the individual to work later (Ofei-Dodoo, 2019).
Poor wellbeing, unfriendly patient provider rapport,
undesirable experiences in clinic and client’s
confusion over specific days of appointment.
Other individuals simply forget (Ofei-Dodoo, 2019).
Leaving from work late and taking care of children
(Lacy, et al., 2004).
Lack of means of transport.

Results Of Missing clinical Appointments
If an appointment is ignored, it will
have a negative impacts to client’s care,
their chances to learning and their
production output.
Disruption of the workflow of the clinic.
Neglected appointments cost the US
healthcare system millions per year
(Ullah, et al., 2018).

Missed outpatient appointments shrinks
healthcare clinics, effective
improvement rates and their income
(Ofei-Dodoo, 2019).
No-shows can lead to worsened fitness
and added problems for long-lasting
ailments (Mehra, et al., 2017).
No-shows negatively results to patient
care, learning chances and out put.
(Lacy, et al., 2004).

How to Decrease the Percentage of Ignored
Clinical Appointments
Reminding the clients of their
scheduled clinical appointment is the
basic resolution to this setback.
Health practitioners to advice patients
not withdraw or postpone their
appointment at least two days in
advance.

Through PICO Query and
information examination.
\
The Plan-do-study-act Model
to be utilized for this quality
adjustment plan as illustrated
below.

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jan march june sept dec
0
5
10
15
20
25
30
35
40
45
now showup percentage
Column1
Series 3
months
Percentage of client s that didn’t show up

References
Boksmati, N., Butler-Henderson, K., Anderson, K., Sahama, T. (2016). The effectiveness of
 SMS reminders on appointment attendance: a meta-analysis. Journal of Medical Systems.
 40-90. doi 10.1007/s10916-016-0452-2
Fischer, H. H., Moore, S. L., Johnson, T. L., Everhart, R. M., Batal, H., & Davidsoni, A. J. (2017).
Appointment reminders by text message in a safety net health care system: a pragmatic investigation.
EGEMS (Washington, DC), 5(1), 20. https://doi.org/10.5334/egems.215
Kheirkah, P., Qianmei, P., Travis, L., Tavakoli-Tavasi, S., Sharafkhaneh, A. (2016). Prevalence, predictors and
economic consequences of no-shows. Bio Med Central Health Services Research, DOI 10.1186/s12913-
015-1243-z
Lacy, N. L., Paulman, A., Reuter, M. D., & Lovejoy, B. (2004). Why we don't come: patient perceptions on
no-shows. Annals of family medicine, 2(6), 541–545. https://doi.org/10.1370/afm.123
Mohammadi, I., Wu, H., Turkcan, A., Toscos, T., & Doebbeling, B. N. (2018). Data analytics and modeling
for appointment no-show in community health centers. Journal of primary care & community health, 9,
2150132718811692. https://doi.org/10.1177/2150132718811692
 Schwebel, F. J., & Larimer, M. E. (2018). Using text message reminders in health care services: A narrative
literature review. Internet interventions, 13, 82–104. https://doi.org/10.1016/j.invent.2018.06.002
Triemstra, J. D., & Lowery, L. (2018). Prevalence, predictors, and the financial impact of missed
appointments in an academic adolescent clinic. Cureus, 10(11), e3613.
https://doi.org/10.7759/cureus.3613
Ullah, S., Rajan, S., Liu, T., Demagistris, E., Jahrstorfer, R., et al. (2018). Why do patients miss their
appointments at primary care clinics? Journal of Family Medicine and Disease Prevention, 4:090.
doi.org/10.23937/2469-5793/1510090

Thank You