Comprehensive Evaluation of HRM Practices at Netflix: A Report

This report provides a comprehensive analysis of Human Resource Management (HRM) practices at Netflix. It begins by defining and differentiating between learning, development, and training, then explores the training process and various methods employed, such as classroom lectures and case studies. The report evaluates the benefits of these learning and development activities in enhancing the organization's competitive advantage. Furthermore, it delves into reward management, explaining the significance of extrinsic and intrinsic rewards for employee motivation and organizational goals. The analysis extends to performance management, examining the systems used by Netflix, including performance appraisals, benchmarking, and annual reviews. The report critically evaluates the relevance of reward and performance management systems to the organization's profitability and productivity, drawing conclusions on the overall effectiveness of Netflix's HRM strategies. The report uses examples from Netflix and compares them to other organizations where relevant.

HRM Practices in
Netflix

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK 1............................................................................................................................................3
(A) Explain the difference between learning, development and training...................................3
(B) Explain the training process and assess the different training and development methods
used in the organisation...............................................................................................................4
(C)Evaluate the benefits of learning and development activities to the organisation's
competitive advantage.................................................................................................................4
TASK 2............................................................................................................................................5
(A) Explain the concept of reward management and the importance of extrinsic and intrinsic
rewards to employees and the organisation................................................................................5
(B) Explain the concept of performance management and reflect on the performance
management system used in organisation...................................................................................6
(C) Critically evaluate the relevance of the reward and performance management system to
the organisation's profitability and productivity.........................................................................6
CONCLUSION ...............................................................................................................................7
REFERNCES...................................................................................................................................8

INTRODUCTION
Human resource management is responsible managing the manpower in the organisation.
It also focuses on hiring the potential employees in the organisation. When efficient candidates
will be hire for the operations( Willems-Braun, 2018). They do their best with the skills and
knowledge in a specific field. The report will be covered on the concept of training, learning and
development of the employees. It also explain the training process and different methods of
training. Furthermore It will explain the effectiveness of the Human resource in Netflix. It
explains the benefits of learning and development activities to the organisation's competitive
advantages. Performance management is the another concept which will discussed in this report.
Importance of various reward management in the organisation and Evaluation of reward and
performance management system to the organisation's profitability and growth.
TASK 1
(A) Explain the difference between learning, development and training.
Learning is a way of acquiring new skills, values, preferences, knowledge and
behaviours, that will help in future growth and specialised in their field. It will also initiates the
learner to enter into new areas of development. it will be generate from learning, experience in
the specific field(Scholz and Rennig, 2019). Development is the process of positive growth,
progress, change in the various aspect of the individuals that leads to grow in their performance
level and Netflix will achieve its business goal. Training is defined as the development of the
individual by various training sessions and the seminars. It is the teaching, developing or
enhancing the skills and knowledge of the candidate for the better work performance in the
organisation.
These three are interrelated to each other. For the overall development of employees, It
require attention of learning, development and training. Learning is a aspect which is done before
entering in any task and development is something to learning that makes development of the
candidate and training is related to specific field that is conduct on specific job role of the
employees to make them efficient in their field. Netflix will be more profitable by using effective
learning, development and training.

(B) Explain the training process and assess the different training and development methods used
in the organisation.
Training is the process that involve various steps and conducted in a systematic manner
to modify the skills and knowledge of the employees that leads to growth of the individual.
There are various steps involved in process of training are follows:
 Needs assessment: this is he first step, In which need for the trainee will be analysed and
the requirement of the training will help in getting the challenges of the individuals in the
work places and source of improvement( Rodgers, Yeomans and Halliday, 2016).
 Setting Objectives: In this step, trainer have to set the goal for the training that what is to
be achieved in the training.
 Designing the training program: In this step, flow of action will be analysed during
training. It will help in easy activities in the organisation.
 Implementation: The set objective now implement in the process and start the training
session for the trainee.
 Evaluation of the training program: After conducting the training session. It is to be
analysed that the what the employees have learn and what is the effectiveness of it.
Methods of training and development:
Methods of training and development used by the Netflix are follows:
 Classroom lecture: It is the best practices to train the employees. Classroom lectures
involved the face to face interaction of the trainee and the trainer and problem can be
solved easily.
 Case Study: It is the method in which trainee will be trained with the example related to
the topic so that candidate can analyse the real concept then act upon it.
(C)Evaluate the benefits of learning and development activities to the organisation's competitive
advantage.
Learning and development plays important role in the employee's performance and
motivation of the employees.(Reindl and Krügl, 2017).There are various advantages of training
and development activities in organisation that are explained below:
 Increase the productivity: when employees became more efficient in their job by having
required training and development. This will leads the employees to work and give their
best in generating maximum profit in Netflix.

 Ensure employee satisfaction and retention: In the organisation, employees will be more
satisfied by ensuring their best training and development of themselves. This will leads to
achieve the business goal.
 adopts the changes in the industry: When any employees is perfect in their job. It will be
easy fore the individual to adopt changes and work in a changing environment.
 More promotion chances: This is the best practice of the organisation to conduct training
and development of the employees. It will help in promotion of the Netflix in effective
manner.
TASK 2
(A) Explain the concept of reward management and the importance of extrinsic and intrinsic
rewards to employees and the organisation.
Reward management is the process of setting the strategies for the fair reward to the each
employee in the organisation(Kaehler, 2020). It is concerned with the implementation and
regulation of various activities with the motive of rewarding the employees. It is consist of pay
policy and practice, payroll administration and minimum wages in the organisation.
Importance of Extrinsic rewards:
It is the visible reward system given to the employees for their best performance in the
organisation. This help in motivation of the employees and imitating them to achieve the
business goal in the Netflix. Money is very important to every candidate. This is the best method
to motivate the employees.
Importance of Intrinsic reward:
It is the intangible reward system in the organisation. It gives the sense of achievement
and satisfaction in the workplace. For example, if someone did right, according to their
knowledge and skill so this is the Intrinsic, It gives level of satisfaction and It help in personal
development of the employees and leads to do the best in their field.
(B) Explain the concept of performance management and reflect on the performance
management system used in organisation.
Performance management is the tool that help in evaluating the performance of the
individual and monitoring of the employee's activities. The main motive of the Netflix is to
create the positive environment in the organisation by which employees can do their best to

achieve the business goal. It help for the manager to identify the high working performance of
the employees and identify the pros and cons in the business so that employees can contribute
fully in the organisation.
Performance management system used by Netflix:
 Performance appraisal: In this method, management do the performance evaluation of
each employees to motivate the employees in the organisation(Harman, 2020).This help
in generating effectiveness of the employees. With the help of performance appraisal,
Netflix can evaluate the HPW in the organisation.
 Benchmark: In this method, there is a set criteria for the performance evaluation of the
employees. It will give salary hike to the employees who have more experience in the job
role and this differentiate the employees from one another on the basis of their skills and
knowledge in a specific job role.
 Annual performance review: In this method, Organisation will provide the annual
performance of the employees and and evaluate the yearly performance of the staff that
will help in getting the actual performance of the employees.
(C) Critically evaluate the relevance of the reward and performance management system to the
organisation's profitability and productivity.
Reward management is the important aspect of the business and It play vital role in
development of the employees(Gupta and Venkataramani, 2017). It motivates the employees for
better wok performance and initiate the employees to do their best in the work performance in
Netflix.
Performance management is the evaluation of the individual work in their job role. It is
done by the Human resource management, which evaluate the capabilities of the employees and
how the employees is potential in their job. When the employees are more effective and efficient
in their job. It increase the performance of the individual and for high performance, Candidate
will be more to work and take initiate to full fill their responsibilities in their job role. With the
help of effective reward management company can increase their productivity and profitability in
the Netflix.

CONCLUSION
This is concluded form the above report that human resource plays an important role on
the development of the individual team and organisation. This helps in hiring the potential
employees in the organisation. Netflix can increase the productivity of operation with the help of
appointing potential customer. Training of the employees is the main concern for the growth of
the individual that will leads to development of the organisation. Learning, development and
training are related to each other. There are different of training is used and Netflix can use
classroom lectures and learning in the company. Furthermore, It also explains the importance of
learning and development in the organisation.
REFERNCES
BOOKS AND JOUNERALS

Gupta, P.K. and Venkataramani, B., 2017. Demographic factors contributing to online movie
piracy of Hindi films produced in Mumbai. International Journal of Process
Management and Benchmarking, 7(3), pp.354-370.
Harman, B.M., 2020. Evaluating the Impact of Humor Training on Trust Climates within Intact
Workgroups (Doctoral dissertation, Pepperdine University).
Kaehler, B., 2020. HR-Normen setzen. In Komplementäre Führung (pp. 317-366). Springer
Gabler, Wiesbaden.
Reindl, C. and Krügl, S., 2017. People Analytics in der Praxis-inkl. Arbeitshilfen online: Mit
Datenanalyse zu besseren Entscheidungen im Personalmanagement. Haufe-Lexware.
Rodgers, H., Yeomans, L. and Halliday, S., 2016. THE “GOGGLEBOX” AND
GENDER. Gender, Media, and Organization: Challenging Mis (s) Representations of
Women Leaders and Managers, p.169.
Scholz, C. and Rennig, A. eds., 2019. Generations Z in Europe: Inputs, insights and
implications. Emerald Group Publishing.
Willems-Braun, B. ed., 2018. Futures: Imagining Socioecological Transformation. Routledge.