MITS5507 - Business Process Management: EPC Diagram for Case Study

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Homework Assignment
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This document presents a completed Event Process Chain (EPC) diagram assignment for the MITS5507 Business Process Management course. The assignment required the student to create an EPC diagram using Signavio, a process modeling tool, based on a provided case study. The EPC diagram visualizes the workflow of a business process, identifying organizational units, actors, and their responsibilities for each task. The solution includes the EPC diagram and a bibliography of relevant academic sources. This assignment is a preliminary exercise before utilizing BPMN 2.0 in a later group project. The goal is to demonstrate understanding of process modeling and analysis, which is crucial for business process improvement and resource planning. The document is a valuable resource for students studying business process management, offering insights into practical application of EPC diagrams.
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Running head: BUSINESS PROCESS MANAGEMENT
Event Process Chain Diagram
Name of the Student
Name of the University
Author’s Note
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BUSINESS PROCESS MANAGEMENT
EPC Diagram
Part 1
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BUSINESS PROCESS MANAGEMENT
Part 2
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BUSINESS PROCESS MANAGEMENT
Bibliography
Huber, J., Polančič, G., Kocbek, M. and Jošt, G., 2018, July. Towards the Component-Based
Approach for Evaluating Process Diagram Complexity. In International Symposium on
Business Modeling and Software Design (pp. 260-269). Springer, Cham.
Jošt, G., Huber, J., Heričko, M. and Polančič, G., 2016. An empirical investigation of
intuitive understandability of process diagrams. Computer Standards & Interfaces, 48, pp.90-
111.
Kalenkova, A.A., van der Aalst, W.M., Lomazova, I.A. and Rubin, V.A., 2017. Process
mining using BPMN: relating event logs and process models. Software & Systems
Modeling, 16(4), pp.1019-1048.
Krumeich, J., Mehdiyev, N., Werth, D. and Loos, P., 2015, October. Towards an extended
metamodel of event-driven process chains to model complex event patterns. In International
Conference on Conceptual Modeling (pp. 119-130). Springer, Cham.
Kumar, A., 2018. Business process management. Routledge.
Pliego Marugán, A., García Márquez, F.P. and Lorente, J., 2015. Decision making process
via binary decision diagram. International Journal of Management Science and Engineering
Management, 10(1), pp.3-8.
Shukla, N., Keast, J.E. and Ceglarek, D., 2017. Role activity diagram-based discrete event
simulation model for healthcare service delivery processes. International Journal of Systems
Science: Operations & Logistics, 4(1), pp.68-83.
Wautelet, Y. and Poelmans, S., 2017, February. Aligning the elements of the RUP/UML
business use-case model and the BPMN Business Process Diagram. In International Working
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Conference on Requirements Engineering: Foundation for Software Quality (pp. 22-30).
Springer, Cham.
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