Analysis of Exemplary Business Communication: Discussion Post

This discussion post analyzes exemplary business communication, specifically focusing on interpersonal communication styles. The post emphasizes the importance of nonverbal and assertive communication, as well as the significance of listening skills in the workplace. It highlights how these skills contribute to effective networking, negotiation, and teamwork. The post references research from Harvard Business Review and the work of Professor Cuddy, emphasizing that trustworthiness and warmth are essential for establishing a positive impression. It also discusses how the lack of these qualities can hinder communication and lead to misunderstandings. The analysis concludes that interpersonal communication is crucial for reducing barriers and enhancing the overall effectiveness of business communication. The post includes citations and references to support the arguments made.

Running Head: BUSINESS COMMUNICATION
POST ON BUSINESS COMMUNICATION
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Running Head: BUSINESS COMMUNICATION
Post 1: Analyse characteristics of exemplary business communication
The form of business communication that is selected by the research (HBR) and
facilitator is interpersonal style (Kamin, 2013). Interpersonal style of communication includes
nonverbal and assertive skills with good listening. It is considered essential in workplace
interactions. At the workplace, interpersonal style of communication is greatly valued and it
becomes effective in the establishment of networks, in negotiations, empathizing, to influence
and facilitating working in teams.
Most students, interns and professionals develop their verbal, nonverbal, written with
digital communication for becoming effective communicators. While these skills are relevant to
make advancements in careers, they are regarded as competence. Competence is greatly valued
in workplaces but it fails to make networking and in emphasizing. Harvard Psychologists
Professor Cuddy states that while communicating trustworthiness is an essential element in the
evaluation of an individual. This implies when a professional is trying to establish
himself/herself at the workplace, his interpersonal communication style needs to include
trustworthiness, warmth and being approachable.
Interpersonal style of communication focuses on the parameters that value interactions to
reduce as many possible barriers (Ellen Warren Lawyers, 2015). Lack of warmth or interpersonal
style might ultimately interrupt with the message itself. People might perceive the message
differently. For example, an MBA intern who is competent but whom people do not trust much
will not be an effective person for conducting teamwork.
Effective business communication requires the individual to establish the psychological
impression that a person is warm and competent. Failure to do so might arouse suspicion or
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Running Head: BUSINESS COMMUNICATION
people doubting the individual to be manipulative. Being warmth as a communicator reduces
communication barriers and in establishing an appropriate interpersonal style. When the
communicator is warm, then it reduces disinterest or inattention amongst listeners and reduces
lack of courtesy and poor listening skills in the communicator. The overall effectiveness of the
message is greatly enhanced in the interpersonal style of communication.
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Running Head: BUSINESS COMMUNICATION
References
Ellen Warren Lawyers. (2015). The Importance of a Social Media Policy in the Workplace.
Retrieved from<https://ellemwarren.com.au/the-importance-of-a-social-media-policy-in-
the-workplace/
Kamin, M. (2013). Soft Skills Revolution: A Guide for Connecting with Compassion for
Trainers, Teams, and Leaders. MA, US: Center for Creative Leadership. Retrieved from
<https://ebookcentral-proquest.com.ezproxy.laureate.net.au/lib/think/reader.action?
ppg=39&docID=821796&tm=1542630998474.
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