Analyzing Characteristics of Exemplary Business Communication Report

This report analyzes the characteristics of exemplary business communication, focusing on interpersonal communication within a business context. It identifies key characteristics such as controlling, egalitarian, structuring, and dynamic styles, providing justifications for their importance in effective communication. The report explains how each characteristic contributes to successful communication strategies, including directing, information sharing, scheduling, and motivational approaches. It also provides examples of how these characteristics are applied in the workplace to enhance productivity and efficiency. The report includes references to academic literature, such as Gallois & Giles (2015) and Hargie (2016), to support its analysis and arguments. The report is structured to provide a clear understanding of the components of effective business communication and their practical applications.

Running head: BUSINESS COMMUNICATION
Business communication
Name of the student
Name of the university
Author Note:

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BUSINESS COMMUNICATION
Table of Contents
Analysis of the characteristics of Exemplary business communication..........................................3
Ideal Characteristic of specific Business Communication..........................................................3
Justification for the chosen characteristics..................................................................................3
Examples......................................................................................................................................4
References........................................................................................................................................5

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BUSINESS COMMUNICATION
Analysis of the characteristics of Exemplary business communication
Ideal Characteristic of specific Business Communication
The business organizations use different kinds of communication to communicate with
the employees or the customers. Interpersonal communication forms a part of the different
business communication methods (Gallois & Giles 2015). In general terms interpersonal
communication can be termed as one way or two ways. One way communication occurs at the
time when the sender transmits information in the form of direction without any feedback or
expectation. Some of the basic characteristics of the interpersonal communication include;
a. Controlling the communication that is used to direct others and gain the compliance
b. Egalitarian style is a two way communication process involving share of information
rather than directing one’s behavior
c. Structuring the communication method
d. Dynamic style of communication that can be helpful in the times of crisis
Justification for the chosen characteristics
The different characteristics of the interpersonal communication are highly justified as
because each of the characteristics is involved in the formation of a proper and effective
communication method.
a. Controlling- Most of the managers impose the controlling style where they do not want
any feedback but rather wants the task to be executed accordingly (Hargie, 2016).
b. Egalitarian- The egalitarian style is needed to ensure two way communication and
ensuring effectiveness.

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c. Structuring- The structuring style is used to incorporate different schedules or impose the
business organization (Lane, 2016). Managers and the supervisors have to follow the time
schedule in order to achieve the goals.
d. Dynamic- A high energy approach that includes the likes of the inspirational approaches
to motivate the employees and make them productive in nature. The best use of the
communication is done during crisis situations.
Examples
The interpersonal communication skills can be executed and is mostly executed at
different places including the workplace in order to increase the productivity and efficiency of
the employees and make them more responsible towards the organization.

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BUSINESS COMMUNICATION
References
Gallois, C., & Giles, H. (2015). Communication accommodation theory. The international
encyclopedia of language and social interaction, 1-18.
Hargie, O. (2016). Skilled interpersonal communication: Research, theory and practice.
Routledge.
Lane, S. D. (2016). Interpersonal communication: Competence and contexts. Routledge.