Report: Expedia Tours Familiarization Trip for Hotel Sales and Service

This report details a familiarization trip organized by Expedia Tours for travel agents and tour operators to Canada from March 16 to 18, 2020. The trip aimed to showcase Canada's attractions and allow interaction with Expedia Tours management. The itinerary included arrival in Toronto, visits to the Royal Ontario Museum and Art Gallery of Ontario, and Ripley's Aquarium. The report outlines the cost structure, which includes refunds based on sales performance, and what is included (transfers, meals, accommodation, guide, and admission fees) and excluded (international flights, visa, and travel insurance). The report references academic sources on familiarization trips as a tool for tourism promotion and destination management. This report is designed to provide a comprehensive overview of the trip's objectives, activities, and logistical details.

HOTEL S ALES
AND SERVICE
N A M E O F T H E S T U D E N T
S I T Y N A M E O F T H E U N I V E R

FAMILIARIZATION TRIP 2020:
• The Expedia tours limited have a scheduled a
familiarization trip to Canada from March 16 to march 18,
2020. The exploration. The exploration trip is intended for
the tour operators and travel agencies for familiarizing
themselves with the treasures and highlights of Canada
as well as for meeting the managements of Expedia tours
– Canada.
• Our offices in Toronto and Vancouver allow us in providing
hand on international and local travel expertise. Expedia
tours is the trusted most travel partner in Toronto.

FAMILIARIZATION TRIP 2020:
ITINERARY:
DAY 1: Monday, 16th
March, Toronto, Canada:
On arrival in Toronto you will be
met assisted as well as
transferred to the hotel.
Welcome drink will be provided
after arrival.
Hotel: Sheraton Toronto Airport
Hotel & Conference Centre.

FAMILIARIZATION TRIP 2020:
ITINERARY:
DAY 2: Tuesday, 17th March, Toronto, Canada:
• Go on a tour to the city of Toronto to visit Royal Ontario Museum.
It is a museum of world culture and natural culture situated in
Toronto.
• We will also visit the Art Gallery of Ontario. The art gallery is
having a collection of more than 90k art work. The Art gallery of
Ontario is one of the distinguished most art museums in North
America. The art gallery was established in 1990. The museum has
hosted and organized a lot of art exhibitions relate to travelling.
• Lunch at golden tulip hotel, a 3 star hotel in Toronto.
• Meals included: Lunch, breakfast and dinner.

FAMILIARIZATION TRIP 2020:
ITINERARY:
DAY 3: Wednesday, 18th March,
Toronto Canada:
• After having breakfast from the hotel, we
will go to the newest and one of the top
attractions that is Ripley’s Aquarium. The
impressive most feature is a huge under
water tunnel with a moving side walk.
• You will see the world of Ocean from all
around as sharks will pass from side. It
will be truly serene experience for the
people of any ages.

FAMILIARIZATION TRIP 2020:
ITINERARY:
DAY 3: Wednesday, 18th March, Toronto Canada:
• After having Lunch from Canada food house, we will take
some rest. Then at 5 PM sharp ,we have to be ready and
leave for Airport as the timing of the flight is at 7 pm.
• One can extend the travel days in Toronto with added cost.
• Meals included (Breakfast and Launch).

FAM TRIP EXPENSES:
The Cost of FAM trip will be refunded, whenever the travel agent will complete
the sale of first 10 pax touring packages with the company.
Included in the price:
• Roundtrip of airport to hotel transfers and Meals indicated
• Transportation in private vehicle and Hotel accommodation
• Experienced tour guide and Admission to the listed sites
Not included in the price:
• International flight to/ and Toronto
• Cost of Visa and Travel Insurance
• Meals not listed
Price / person (2 person in a room) Single room supplement
US $ 1350 US $ 459

REFERENCES:
• KOURKOURIDIS, D., DALKRANI, V., POZRIKIDIS, K., & FRANGKOPOULOS, Y.
(2017). Familiarisation Trip-Fam Trip"; An Effective Tool for Touristic Promotion
and Development. The Case of the Fam Trips organized by TIF-HELEXPO in the
context of the International Tourism Exhibition “Philoxenia 2016” & “Philoxenia
2017”. JOURNAL OF TOURISM. RESEARCH, 235.
• Rachman, T. (2019). Enhancement of Tourism Promotion Efforts in DKI
Jakarta. Budapest International Research and Critics Institute (BIRCI-Journal):
Humanities and Social Sciences, 2(2), 392-408.
• Lao, P. D. R. (2016). Luang Prabang Province Tourism Destination Management
Plan 2016–2018.
• Law, M. (2019). A PROGRAM AND EVALUATION PLAN FOR ADVANCING
MEDICATION EDUCATION AND ADHERENCE FOR DIABETES AND HYPERTENSION
IN UMLAZI TOWNSHIP, KWAZULU-NATAL REPUBLIC OF SOUTH AFRICA.