Critical Analysis of Experian CIO Interview Report, IMAT5206

This report is a critical analysis of an interview with Barry Libenson, the CIO of Experian, focusing on the company's strategies and management information systems. The interview highlights Experian's focus on enhancing its development and facilities, including the implementation of a decentralized structure to improve financial understanding and productivity. Key themes include the use of data ingestion techniques leveraging Apache Hadoop clusters, the adoption of an API strategy, and the implementation of innovations like Experian Score and Prove ID. The report examines the decentralized model, Red Hat OpenShift platform, and Apache Hadoop. The report also discusses the importance of management information systems and future recommendations for Experian to improve its business structure, emphasizing the need for a robust monitoring system to ensure the success of strategic plans. The report also includes references to relevant literature.

Running head: CIO INTERVIEW
CIO INTERVIEW
Name of the Student:
Name of the University:
Author’s Note:

1CIO INTERVIEW
Themes of the Interview:-
This report is mainly describing based on Barry Libenson's interview, which is the CIO
of Experian. The theme of this interview is to enhance these organization's development and
enhance several facilities (ComputerWeekly.com, 2020). That is the reason he conducts a face to
face conference with CFO and CEO of these organizations. CIO states that the decentralized
structure can grow an organization's financial understanding and enhance their productivity.
These meeting also describes that this decentralized method would check the organization being
capable of providing new facilities rapidly and at scale. According to Libenson, if the leadership
team is unaccustomed with knowledge, it would not automatically recognize that it was a great
difficulty if several portions of the Experian used different approaches and structures.
Mr. CIO has also concentrated on data ingestion. These organizations (Experian)
administered data from several resources in a linear style. Barry has led the execution of a data
material, which uses an Apache Hadoop cluster to generate parallel descriptions of the ingestion
procedure, which are setting up several engines as an alternative of a particular pipeline of
evidence (ComputerWeekly.com, 2020). According to the CIO statement, this method allows the
organization to route information rapidly.
This meeting also states that Experian also follows the API strategy. According to the
research, an API strategy is an accurate technique for an inventor to write a program that desires
facilities from an operating system or another application. This strategy also helps Experian
shareholders to develop their data usage policy. Barry estimates that the organization's post-
purchase is proportionally high from average productivity (ComputerWeekly.com, 2020). The
CIO of these organization assumes a series of strategic expansion during the next 1 to 1.5 years.

2CIO INTERVIEW
At the end of this meeting, Mr. Barry is providing the most significant statement. He wants to
provide a better client facility, and that is the reason he says Experian delivers many building
blocks for customer facilities.
Overview:-
This organization is an Irish-domiciled global customer credit broadcasting company.
Experian gathers and aggregates evidence on over one billion publics and industries, counting
245 million separate U.S. customers and more than 27 million U.S. industries
(ComputerWeekly.com, 2020). This organization always thought that information has the
potential to alter lives and generate an enhanced tomorrow. This organization helps enterprises
deliver significant consumer involvement by handling and analyzing data that will support them
to solve difficulties, drive better judgments and consequences, and prevent scam. These
organizations also help many people in the UK, USA, and Brazil and to better controlling and
recover their financial position and recommend them to defend against identity theft and scam.
Experian score is the recent Innovation of these organizations. It is a platform to permit
substitute data-based lending. These can combine numerous data resources and carry them
together into a particular score. It is an accumulated score using Customer Score and substitutes
data resources. This score helps offer fast, smooth presentation and perfect exhaustive opinion of
the score machinery for more classy decision-making procedures (ComputerWeekly.com, 2020).
From side to side this creativity, are helping these organization to drive monetary presence to
permit financial access to the following 25% of the under mounded.
Prove Id is another recent innovation of these organizations. It is an identity-verification
skill simplifying the formation of online characteristics. It also confirms the characteristics of
persons in real-time, delivering a secure and fast atmosphere. This explanation permits many of

3CIO INTERVIEW
the unfortunate and most relegated members of people to connect to administration and
commercial facilities.
Most significantly, these organizations are implementing the Collectable method. It is a
flexibility explanation to mechanize field collections by permitting field negotiators to interpret
their circumstances on mobile and improve productivities. It associates the last mile to upkeep
assemblies, keeps data safe, and helps to maintain faith (ComputerWeekly.com, 2020).
Collectible supports incorporate and manage outside assistances and representatives who are the
visible hierarchy. It delivers control to collection administrators, allowing elasticity to assign
accounts according to the performance of the agencies.
Theme:-
Decentralized model:-
The CIO declares this decentralized model had operated well to this fact. Still, the C-suite
group also assumed that if the organization was going to stay to develop at a similar pace, there
needed to be individual variations (Garcia, Cao and Casbeer 2014). The virtualization massive
polled 250 IT decision creators and line of commercial executives and establish that this
'decentralization' of IT was at present carrying concrete profits.
The decentralization of technology possession also performs to behaving an optimistic
effect on worker retention, with 53% describing that the move had led to enlarged job fulfillment
between staff (Bakule 2014). In specific, IT frontrunners feel that essential functions like system
security and amenability (78%), disaster retrieval/business endurance (48%), and storage (37%)
should continue definitely in their control (ComputerWeekly.com, 2020). These organizations

4CIO INTERVIEW
(Experian) recognized that this decentralized tactic would avoid the firm being capable of
distributing new facilities swiftly and at measure.
Red hat's open shift platform:-
Red Hat Open Shift distributes an ascendable stage upon which these abilities can run. It
is participating in containerized facilities and SAP Vora properties for a combined, flexible
contribution (Lomov 2014). The creators and IT procedures on a particular platform to construct,
arrange, and cope with applications reliably across multi-cloud and hybrid structures.
Red Hat Open Shift is constructed on open resource improvement and manufacturing
standards, counting Red Hat Enterprise Kubernetes and Linux (Yasrab 2018). It is reliable by
businesses of all ranges around the sphere (ComputerWeekly.com, 2020). Red Hat is currently
creating its newly implemented Red Hat Enterprise Linux for SAP Explanations accessible as
part of the Red Hat Developer Platform.
Experian has maintained this modification over the containers and the acceptance of Red
Hat's Open Shift platform. CIO declares the firm is also expending the open resource system
Kubernetes to organize and achieve its containers.
Apache Hadoop:-
It is a collection of open-source software practicalities that enable expending a system of
many processers to solve difficulties involving immense quantities of documents and
calculations (Manikandan and Ravi 2014). It delivers a software outline for the spread processing
and storage of big data consuming the programming prototype.
It is considering to measure up from distinct attendants to thousands of apparatuses, each
offering local storage and computation. Rather than depend on o hardware to carry high-

5CIO INTERVIEW
availability, the library itself is calculating to sense and grip disappointments at the application
layer, so taking a highly-available facility on top of a computer cluster, every of which might be
disposed to failures.
Barry has also concentrated on data absorption. Factually, Experian administered data
from numerous resources in a linear fashion. CIO has led the application of a data material,
which uses an Apache Hadoop cluster to make parallel varieties of the absorption procedure,
setting up numerous engines in its place of a single information pipeline.
Management Information system:-
Persons are involved in information structures in just about each way they can consider to
visualize information structures. The people are trying to progress information systems and
backing information systems, and, most importantly, use of information systems
(ComputerWeekly.com, 2020). These works with commercial requirements and recognizes the
exact facts of a system that wants to be made. Usually, this will involve the predictor to have a
proper understanding of the industry itself, the industrial processes involved, and the capability
to certify them well.
In this meeting, these organizations CIO are trying to develop some modern systems,
which is much necessary for business increment. That is the reason he is trying to mark some
external and internal difficulties, which helps understand the moral consideration of these
organizations. Libenson has evaded fetching pigeon-holed in a region. The CIO has taken pride
in his skill to jump between businesses throughout his career, and affecting between areas also
supports to increase his attention in the IT management role (Laudon and Laudon 2016).
However, what Barry has learned subsequently linking Experian is that his present business suits
him well.

6CIO INTERVIEW
According to these interview synopsis, the management teams, if they're unfamiliar with skill,
would not necessarily recognize that it was a significant difficulty if several parts of the business
used different procedures and structures. The specialist will understand the various shareholders
in the construction and work to include suitable persons in the system.
The CIO is not describing all possible problems. Initially, The CIO is trying to develop
total assumptions in the financial model, but he cannot describe the potential consequences of
these financial difficulties and structural error (Fountas et al., 2015). CIO of these organizations
is framing several strategies like the decentralized model, API strategy, or Big data. Still, these
interviews cannot deliver the proper effect or benefit of these models. It was perfect. The two
would have a robust working connection as the construction chief has worked together with
Libenson for just about 25 to 30 years. Remarkably, this is not the first time Libenson has
nominated into his connections book. Working with reliable co-workers from earlier positions
supports the push alteration in significant areas. If the CIO addresses the possible effects of the
organization, then this interview must be completed correctly. This document will need that the
predictor recognizes how to express in the functional language of the developer structure.
Future suggestion:-
Information technology has a massive implication in occupational and other fields, and
an enormous quantity of money is being paid on this everywhere the world
(ComputerWeekly.com, 2020). The principal objective of Information System functionality
presentations evaluation is elevating and especially development in maintenance quality. Several
data system estimation methodologies are planning in administration studies. These
organizations can implement a modern structure of information tactics.

7CIO INTERVIEW
At this moment, these organizations are trying to develop a decentralized model for
business improvement. This model is nothing new process, and that is the reason their success
rate is not up to the mark every time. If these organizations are making a backup plan, then they
should use this when it is necessary.
These dealings were essential as they permitted persons to pay back in kind throughout
the profession and another social connection. Consequently, establishing a sense of security and
trust, allowing to interview, was reachable with a minor community. They are also trying to
evolve the API strategy, and this strategy is helpful for the business structure. When this business
authority tactically imagines APIs as engines for original products, new commercial channels,
and new commercial models in ways that eventually produce new income or other calculable
value, Experian is said to be monetizing its API strategy.
The central theme of these interviews to take a supportable approach to develop business
structure and platform. So the future strategy should be incorporated with the proper business
structure. The CIO, CFO, and CEO are launching many plans, but it should be essential to
monitor this improvement actively. Without the appropriate monitoring, any type of tactical
framework is not successful for the implementation time.

8CIO INTERVIEW
References:-
Bakule, L., 2014. Decentralized control: Status and outlook. Annual Reviews in Control, 38(1),
pp.71-80.
ComputerWeekly.com. (2020). CIO interview: Barry Libenson, global CIO, Experian. [online]
Available at: https://www.computerweekly.com/news/252452371/IO-interview-Barry-Libenson-
global-CIO-Experian [Accessed 14 Jan. 2020].
Fountas, S., Carli, G., Sørensen, C.G., Tsiropoulos, Z., Cavalaris, C., Vatsanidou, A., Liakos, B.,
Canavari, M., Wiebensohn, J. and Tisserye, B., 2015. Farm management information systems:
Current situation and future perspectives. Computers and Electronics in Agriculture, 115, pp.40-
50.
Garcia, E., Cao, Y. and Casbeer, D.W., 2014. Decentralized event-triggered consensus with
general linear dynamics. Automatica, 50(10), pp.2633-2640.
Laudon, K.C. and Laudon, J.P., 2016. Management information system. Pearson Education
India.
Lomov, A., 2014. OpenShift and Cloud Foundry PaaS: High-level Overview of Features and
Architectures. white paper, Altoros.
Manikandan, S.G. and Ravi, S., 2014, October. Big data analysis using Apache Hadoop. In 2014
International Conference on IT Convergence and Security (ICITCS) (pp. 1-4). IEEE.
Yasrab, R., 2018. Platform-as-a-Service (PaaS): The Next Hype of Cloud Computing. arXiv
preprint arXiv:1804.10811.