Report: External Influences on Health and Social Care Organizations

This report analyzes the various influences on health and social care organizations, focusing on the Voluntary Service Overseas (VSO) as a case study. The report begins by examining the impact of external environmental factors such as social, legal, economic, political, and technological aspects on healthcare businesses, and how organizations should respond to these factors. It then delves into organizational structure, culture, and behavior theories, highlighting their impact on the healthcare sector. Furthermore, the report explores the role and influence of leadership within health and social care, emphasizing its contribution to improved service quality and the challenges faced by leaders in the industry. The conclusion summarizes the key findings, underscoring the significance of understanding these influences for effective healthcare management and delivery.

Influences on Health and
Social Care Organisations

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
1.1 Effect of external factors of environment on healthcare business....................................3
1.2 Respond to the effects of external factors........................................................................4
TASK 2 ..........................................................................................................................................4
2.1 Different organisational structure.....................................................................................4
2.2 Organisational culture......................................................................................................5
2.3 Theories of behaviour. .....................................................................................................6
2.4 Impact of organisational structure....................................................................................6
TASK 3............................................................................................................................................7
3.1 Role of leadership.............................................................................................................7
3.2 Influence of leadership.....................................................................................................7
3.3 Contribution of leadership................................................................................................8
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Health and social care organizations are established to develop the skills and
comprehension needed by them and childcare division. It is an expression that is interconnected
to the services provided by them and also related to the variety of educational and vocational
courses (Bai, 2013). The present report is based on the Voluntary service overseas is a UK based
charitable organisation with an imagination of “world without poverty” and an operation to
“bring people together to fight poverty”. People are hired to work as volunteers in this
organisation.
TASK 1
1.1 Effect of external factors of environment on healthcare business.
Businesses are governing in an environment where there is competition from opponents
as well. Legal, social, political and economic etc. are factors which are required to be taken into
consideration while operating a business (Best and Holmes, 2010). These components help the
Voluntary service overseas to develop strategies to achieve the objectives. Social factors- These
elements help in reflecting the predictions and vogue in the society by adopting the
technologies. It is also interrelated to bring the change in the social formation and society.Legal
factors- These are the ingredients related to alter the rules and statutes from time to time. A
business must require to carry out its functions according to the law (Cresswell and Sheikh,
2013.). Business environment is also affected by these changes occurring in the legal policies.
Product, employment patent, health and safety regulations etc. are the examples of it.Economic
factors- A developing economy facilitates more opportunities for business to earn profits so that
they can improve standard of living.
Political factor- It takes the present political condition of the country and also assists to
recite the global political position which effect the business.
Technological factors- It is changing rapidly that influences the businesses The
execution of environmental evaluation on the basis of these components will support to be up to
date with the changes in technology.

1.2 Respond to the effects of external factors.
Every organisation has an internal and also an external environment. Latter includes
social, technological, economic, environmental, legal and political factors that effects an
organisation.
It is easy to control internal as compared to external environment because these limits are
not stable but related to the internal happening, changes in the world and outsources etc.
Stakeholders are people or group with a lawful benefits in the functions of the company.
They may be internal or external having different interest ( Evans, 2011). They are designated in
definite groups that are possibly to be supreme. There are a number of techniques available to
respond stake-holders such as estimation of expansion of present trend, marketing research
including qualitative and quantitative tools, models, sceneries etc.
M1
Commissioners are needed by the health and social care businesses to transform services
to ingress the eligibility of their constricting mechanism to make sure the rightness of fit with the
consolidated schemes (Holdenand and Karsh, 2010). It is required to describe the most suitable
approach for integrated care.
M2
The sources of collecting information in health and social care is focused group, mystery
shopping, online searches, surveys etc. It helps in determining the information that is required to
recognise the problem, to analyse the ingress pertinent health and social care etc.
TASK 2
2.1 Different organisational structure.
In establishing an organisational structure, there are some factors that must be taken into
consideration are as follows-
Technology- In the creation of goods and services of an organisation, the amalgamation of
resources, skills and techniques are needed. The similarity between design and tool is the
technological imperatives.

Environment- A successful organisation requires global market, competitors to understand that
they need to receive several materials from environment which supports them in operating and
selling their products.
Strategy- It helps in developing a distinctive point of sale by establishing a design that prevent
and creates competence is a major obstacle if growth of business is to be preserved.
2.2 Organisational culture.
The process of identifying the climate of the organisation is called organizational culture.
It comprises of a set of belongings of the environment of the workplace that is adopted by
employees directly or indirectly is considered to be a crucial source will help in effecting
employees ( Karnik and Kanekar, 2012). Culture is to be shared by all the employees of an
organisation that supports in shaping structure and conduct of the world and includes values,
opinions and imaginations, signs, rituals etc. which is inspecting at every level.
Cultural competence is described as a set of conduct, perspectives and policies that come
together to work efficiently in cross-cultural conditions. It is an important element that authorise
an organisation to become competent inducing evaluating diversity, having the capability of self-
judgement. It should include age, gender, caste, community, mental and physical ability in
making rules, commanding, practice and delivery of services and having more sensitivity and
consciousness of cultures.
A healthcare system means an organisation consisting of people, resources and
foundation that helps in delivering services related to fitness care to achieve the health
requirements of the general population (Kitson, et. al., 2013). A culturally competent system
helps not only in identifying and accepting the advantages of diversity at each level but also
administer the cross-cultural terms and adjust services to obtain objective, are culturally-
identical. There are some of the challenges faced by VSO such as sociocultural barriers, bad
cross- cultural transmission, fitness care attitudes, believe in treatment and absence of cultural
competence in developing structure of the system.
2.3 Theories of behaviour.
Now a days, there has been increased scrutiny in the implementation of these theories in
health, education, energy and development internationally to wish that this change will adopted
to upgrade the services provided.

Self-efficacy- It is an impression of individual to perform a required and demanding task
according to their own capability which is depending upon the factors like previous success of an
individual in the associated task.
Learning theories- It helps in cultivating the complex behaviour through the moderation of
normal behaviour (Leahy‐Warren, McCarthy and Corcoran, 2012). The limitation and
augmentation is an important factor in these theories that supports in stating that the duplicating
behaviour of other assists an individual to learn the behaviour and rewards, are necessary to
make sure the repetition of determined behaviour.
Stages of change model- There are five steps of behaviour change such as pre contemplation,
observation, preparing action, action and maintenance. Components that contribute in this are
external factors like seasonal change, personal problems etc.
Health action process approach- It is structured as a series of two process of self regulation,
motivation and a goal achieved stage. The second stage is subdivided into a pre activity step and
activity step.
Fogg behaviour model- This model emphasis on three different components such as motivation,
capability and provoke that help to achieve success required to be motivated and also has the
capability of performing the behaviour and needs a provocation to perform the behaviour.
2.4 Impact of organisational structure.
Organisational structure enhances the utilities and conduct that helps in contributing to
the identical psychological and social environment in an organisation that supports in depicting
the collective values, opinion and propositions of organisational members. The main objective of
it, is to recognise the features of organisational culture that present a new territory in the culture
enhancing the quality fitness care relationships (Levitt and Lamba-Nieves, 2011). The function
of head of department and director regarding healthcare becomes difficult to perform according
to strategy and create issues in providing quality healthcare.
It is more difficult approach that various cultures influences such as excellence in
delivering services, moral values, professionalism, expenses incurred on care, value-for-money
and strategic thinking are important components in delivering quality care services.

By this the health care managers of Voluntary service overseas recognise that they need
to work as a professional in committed manner to deliver the improved care facilities to the
society of cost and quality of care (Lluch, 2011).
TASK 3
3.1 Role of leadership.
Leadership is very essential for providing the improved quality health and social care. It
helps Voluntary service overseas to develop the skill and knowledge to enhance the operations
and emphasis on the challenges faced in the organisation. It is required for the social care to
assist those persons who need care. They have developed a number of programmes, technologies
and tools to support them in their actions.
It is recognised as an important role within the health and social care business. In
changing time it is necessary to ensure the more effective use of resources. But in health care
there is a lot of pressure to maintain the increased wants with limited number of facilities.
There are various changes occurred in supply of healthcare. Traditional ways do not
supports in the changeover leadership. It helps the social organisations and charities to facilitate
opportunities for effective supervision to increase the growth of health and social care.
The level of trust hold by a leader in an organisation is important for the establishment of
every project. They only lead when there is harmony in the workforce that motivate them to
work effectively (Munn-Giddings and Winter, 2013).
3.2 Influence of leadership.
The challenges faced by the Voluntary service overseas is to identify the cultures to make
sure the delivery of improved, safe and better healthcare. It is the most important factor in
designing the organisational culture and to ensure the mandatory leadership behaviour and
strategies are developed is considered to be fundamental.
The leadership task is used to make sure the guidelines, promises, alignments with groups
and organisation. Guidelines ensures the pleasure and agreement among people with respect to
the objective that it wants to achieve, benefits and planning. Alignment means the coordination
and amalgamation of the work. Promises are considered by everybody in organisation who are

taking responsibility and creating it as a personal priority to achieve the success as a whole,
instead of emphasis on their own success.
3.3 Contribution of leadership.
Leadership play an important role in the health and social care to facilitate the general
public with improved services. There a number of challenges faced by the leaders in delivering
the quality services to public according to their expectations and maximizing analysis and levels
of accountability is very vast.
The leadership strategies are prepared to support the organizational planning that helps to
understand the directions in terms of management and contribute to obtain the objective. It
requires to prepare a substantial investment in creating and evaluating talent at disposal in a
clear and reasoned framework which fulfil the promises of the leaders to their development
(Reeves, et. al. 2011). It aids in designing a model that illustrate the trust approaches and clearly
determines who fulfil the roles of leader to ensure that broad approaches of trust will assist with
respect to management development.
These plans are made to use multi disciplinary approaches to transmit and consult,
organising interviews, that have develop these strategies (Umberson and Karas Montez, 2010).
In order to develop self assessment they must be able to examine their own utilities, policies and
assumptions in learning experiences that lead to managing themselves in such a manner to
perform the function very effectively while taking the needs and priorities of another.
CONCLUSION
It is concluded from the above report that, the healthcare is taking place in homes
increasingly and includes a combination of people, tasks and a wide diversity of technologies
that have taken place in residential atmosphere. The increased number of adults and growing
chronic diseases, maximum survival rate of diseases, injuries etc. are the factors that lead to rise
the cost of health care. The leadership skills that are used by the organizations will help in
delivering the improved quality services to the population. There are various technologies that
are carrying in present environment to enhance the service quality that includes medical devices
used in the information technology related to health care. There are some requirements for using
technologies such as regulating them for the consumers requiring fitness care, developing

directions regarding the design and usability and for improving the system of reporting of
devices.

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