This report provides a comprehensive analysis of the human resource management (HRM) issues at Fab Visage Salon, focusing on challenges such as high staff turnover, ineffective recruitment, poor work-life balance, inadequate training, and a negative work environment. The report identifies the causes of these issues, including poor recruitment practices, lack of training, and a hostile work environment, and proposes several solutions. These include improving recruitment and selection processes, providing adequate training and development programs, fostering effective leadership, and implementing benefits and rewards programs to retain employees. The report also examines the different HRM approaches adopted by the current manager, Kay, and the potential new owner, Jane, highlighting the benefits of a soft approach to HRM and its alignment with Theory Y. Furthermore, the report delves into the concept of employee engagement, its drivers, and its importance, recommending strategies such as giving employees a meaningful voice, providing training and career development, improving the work environment, developing engagement through rewards, and promoting work-life balance. The report also explores key emotions, Maslow's Hierarchy, Herzberg's Two-Factor Model, and Adam's Equity Theory as they relate to employee engagement. Finally, it concludes with a summary of the findings and recommendations for improving HRM practices at Fab Visage Salon.
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