Evaluating Strategies for Change Management in Health and Social Care

This report examines the facilitation of change in the health and social care sector. It begins by defining the need for change and then discusses the division of strategy, focusing on staff satisfaction as a key criterion. The report then details the measurement and evaluation of the impact of these changes, using a case study of a care home to illustrate improvements in staff and service user satisfaction. The evaluation includes observations from two visits, highlighting the positive outcomes of the implemented changes. The conclusion emphasizes the importance of adapting to change to improve the quality of services. References are included to support the findings and recommendations presented in the report. The report showcases how effective change management can lead to enhanced service delivery and improved outcomes in health and social care settings.

Facilitating Change in Health
and Social Care Management

Content Table
Introduction
Division of strategy
Measurement of Impact
Evaluation of Impact
Evaluation of the overall impact
Conclusion

Introduction
Facilitating changes is known as the process of
transitioning from the current use of practices to the
improved one. In health and social care sector, change is
must needed to ascertained because of rendering
qualitative services to all individuals of society.

Division of a strategy
The criteria that can be used in the present scenario is staff
satisfaction level the reason behind choosing this
criterion is that in any organisation of the overall
workforce is satisfied then it will automatically lead to
higher contribution being done by such staff members
and then achievement of the objectives in the most
efficient manner.

Measurement the impact of recent
changes
In the above discussed criteria of measurement it was
observed that in case of Beacon edge care home that the
major issue was that many times staff was not available
at the time when people needed them.

Evaluate the impact of recent changes
In the first visit: there was an evaluation of the situation there
was evaluation of the overall situation in Beacon edge care
home in that there is no adequate number of staff available at
the time of requirement at the time of people.
In second visit: In second visit there was an impact of the
overall change that has been adopted. Such as two methods of
questionnaire and direct conversation has led to enhancement
of the satisfaction of workforce in the organisation.

Evaluation of the overall impact
Staff satisfaction: During first visit manager is not
registered. Staff was not happy with current
opportunities. Now, the change in management provides
large growth opportunities.
Service user satisfaction: Initially the users are not happy
with equipment’s and existing procedure. This is
improved after the change in management adhering the
recommendation of CQC.

Conclusion
It has been concluded from the above report that change is
must to adopt as this will help to bring improvement in
current services. The role of change is huge towards the
evolvement of working nature of an organisation

References
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