Report on Facilitating Changes in Health and Social Care Services

This report provides an in-depth analysis of change management within the health and social care sector, specifically using Liverpool Care Home as a case study. It explores key factors driving change, including political, economic, social, technological, environmental, and legal influences. The report identifies challenges associated with these factors, such as political disturbances, financial constraints, and socio-cultural considerations. Furthermore, it discusses various strategies for measuring and managing change, referencing Kotter's eight-step model and utilizing methods like interviews, feedback, and debates. The analysis emphasizes the importance of adapting to environmental factors and implementing effective change management to improve service quality and patient welfare. The conclusion highlights the significance of change management in the care service provider context and the need for proactive planning and response to ensure high-quality health and social care services.

INTRODUCTION
In the health and social care organisation, this can be said that proper management of changes is very necessary in order to improve the quality of
services and thus it will help in proper management of the operations and actions plans that are been carried out by the organisation in a significant
manner. The proper assessment of the changes that are been made within a health and social care setting. Current report is presented in regard of
Liverpool care home for elderly.
The report will cover the details about changes made in helath and social care services with the key factors of change in health and social care
services. Different strategies to measure the change with the set criteria and changes in health and social care is been carried out with reference to
interview, feedback, debates etc. Also, Kotter's eight step, with evaluation of changes and monitoring of the recent changes is been carried out as applied
to case.
Facilitating Changes in Health and Social Care
1.1 Key factors to drive changes in health and social care services as applied to Liverpool care home
Various key factors are been carried out within Liverpool care home that will help the organisation to carry out the services and
improving the quality of services and patient welfare products which are been carried out by the organisation. The major drivers of changes in
health and social care are:
Political: Various political factors like Brexit, change in governmental polices and change in the funding sources are certain major change
factors which will impact the overall operations and setting up of the change management operations which are been carried out by the
organisation.
Economic: Change in currency exchange rates, inflations, privatizations of the organisation and rise in cost of health and social care services
are certain factors which are been carried out by the chosen health care enterprise. The privatization can bring the operational and structural
changes within the organisation (Drummond and et.al., 2015).
Social: Change in the working practices, lifestyle of patients or service users and demographical factors like age, gender and ethnicity are also
certain major factors which are been carried out by a health and social care enterprise. A difference in the lifestyle will lead to a change in
health and social care services offered by the organisation.
Technological: It is the most crucial and effective factor of change that can be taken in consideration by the organisation for the change
management. The implementation of ICT, the latest equipments including ECG, MRI and CT scan machines will help in improving the quality
of health care facilities at the organisation. Besides this, measures like use of robotics for the treatment purposes can be observed that will help
in proper planning of the services and change measures within the organisation.
Environmental: Proper disposal of biological waste and using environmental friendly services and equipments will lead to carrying out of the
services and health care services for the employees. This will help in improving the services and carrying out of treatment measures in an
effective way (Betancourt and et.al., 2016).
Legal: This is an important factor that is required to look after by the organisation in an effective way. Different laws and legislation factors
like Health Act, 2006 (Ensures proper distribution of health and social care services), NHS and community care act, 1990 (ensure proper
community care services and help in proper planning of the service measures which will help in proper planning of the health services with
help of NHS), health and social care act, 2012 and care act, 2014(ensures effective providence of health and social care service at a care home,
with maintenance of the quality standards).
1.2 challenges that key factors of change bring to health and social care services
The change factors that are been observed by the organisation will also possess and extensive threat or challenge factor
that will impact the operations which are been carried out by the organisation in an effective manner. Some of the major
challenges that will impact the establishing and implementing of the high quality health and social care services which are been
carried out by the firm are as follows:
1. The political disturbance will lead to carrying out of the operations that will help in carrying out of services which can impact incorporating of high
quality operations and health care measures to various people. This is required to effectively monitored fior the welfare of people on a larger scale.
Any alteration or disturbance within the political factor at a country can lead to difference of the operations which are been carried out within the
organisation.
2. Monetary resources plays a very important role and possess a great challenge. The financial restrictions like shortage of funds, lack of resources and
decrease in affordability may lead to turn out as a major challenging factor for the organisation. In this case, the health and social care service
provider will require carrying out the operations and service that are been offered by the organisation. Besides this, the quality of service offered will
also be influenced.
3. The socio cultural and legal factors like demographical elements, cultural beliefs and various legislative obligations can turn out to be challenge for a
health and social care service provider like Liverpool care home. In this case, effective planning is required to be carried out which will help in proper
planning of services and carrying out of the services which supports a rise in quality of health and social care services offered by the firm. It will help in
inducing the equality and enhancing the overall performance of the business enterprises.
4. The establishing and utilization of the technological tools that are been carried out by the health and social service provider organisation will lead to
carrying out of the services. This tools will help in improving the monitoring and evaluation measures. Thus, will lead to improvement of services
which supports a good rise in carrying out of operations related to health and social care by a service provider firm.
REFERENCES
Alvesson, M. and Sveningsson, S., 2015. Changing organizational culture: Cultural change work in progress. Routledge.
Laudon, K.C. and Laudon, J.P., 2016. Management information system. Pearson Education India.
Drummond, M.F. and et.al., 2015. Methods for the economic evaluation of health care programmes. Oxford university press.
Betancourt, J.R. and et.al., 2016. Defining cultural competence: a practical framework for addressing racial/ethnic disparities in health and health care. Public health reports.
CONCLUSION
Depending on the assessment that is been carried out at the chosen health and social care enterprise, this can be said that
management of changes within a care service provider is very important. The environmental factors affecting the changes are
evaluated with assessment of challenges they possess. Different change management strategies and reaction measures indicates
that change handling is important for a care service provider. Besides this the response to services, key principles of change
handling and planning of the measures are been carried out by organisation.