Facilities Operations Management Report for Bluedaws Hotel

This report, focusing on Task 2 of a facilities operations management assignment, analyzes the operational aspects of facilities management within the hospitality industry, using Bluedaws Private Hotel in London, UK, as a case study. It assesses statutory regulations, including the Enterprise and Regulatory Reform Act 2013 and the Equality Act 2010, that affect facilities operations, emphasizing the importance of compliance for staff, customers, and the business. The report details the implementation of health, safety, and environmental measures, covering cleanliness, fire safety, risk assessment, and training. It also examines the necessary documentation for compliance, including licenses, certifications, and the development of policies and responsibilities. The conclusion highlights the crucial role of the facilities manager in ensuring quality services and maintaining a safe and compliant environment. References to relevant academic sources are also included.

Facilities Operations
Management
(TASK 2)

 Introduction
 Asses statutory regulation that affect facilities operations
 Implementation of health, safety and environmental measures in
Hotel
 Documentation for compliance with statutory regulations and
environmental measures
 Conclusion
 References
Table of content

Introduction
 Facilities for operation management comprises business
activities that are planning, organising and execution of
resources to deliver products and services to public.
 Present report is based on Bluedaws Private Hotel which is
situated in London, UK.
 This assessment defines responsibilities of facilities manager in
respect to staff, operational aspect of building and customers.

Asses statutory regulation that affect facilities
operations
In UK, government formulate rules and regulations are formulated
to regulate and coordinate functioning of organisation. Statutory
regulations in context of security and safety of subordinates,
customers and other members which have connection with firm
are frame by authorities. It is essential that management of
Hospitality sector consider these policies and provide
appropriate facilities to employees and customers.

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Different acts which are formulated by government are:
 Enterprise and regulatory reform act 2013 (Health and Safety)
 Equality Act 2010

Implementation of health, safety and
environmental measures in Hotel
 Cleanness and waste materials
 Fire aid and exit
 Risk assessment
 Health and safety training

Documentation for compliance with statutory
regulations and environmental measures
Rules and legislations are formulated by government of UK to
regulate business operations and make system function legally.
It is necessary that facilities manager of Bluedaws Hotel
consider statutory regulations while making document which
specifies objectives, strategies, policies and dividing
responsibilities to members. This help hotel to take environment
measures and design system to position firm superior and
compete with competitors.

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 Licenses and Certification
 License of operations for the hotel property
 Certification on the health and safety of the customers

Conclusion
 From the above report, it can be concluded that facilities
manager plays essential role in hospitality industry.
 Hotel require to have adequate infrastructure and building to
provide quality services to clients.
 In this, facilities manager responsibility is to engage staff,
design building and manage customers.

References
 Battistelli, C., Baringo, L. and Conejo, A. J., 2012. Optimal energy management
of small electric energy systems including V2G facilities and renewable energy
sources. Electric Power Systems Research. 92. pp.50-59.
 Drake, D. F. and Spinler, S., 2013. OM Forum—Sustainable Operations
Management: An Enduring Stream or a Passing Fancy?. Manufacturing &
Service Operations Management. 15(4). pp.689-700.

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