Facilities Operations Management Task 2 Report, Hospitality

This report examines the essential skills and knowledge required for facilities operations management within the hospitality industry, with a specific focus on Task 2. The report delves into statutory regulations impacting facilities operations, emphasizing the need for compliance and proper documentation, including auditing and record-keeping, to safeguard public health and services. It explores health, safety, and environmental measures implemented by facilities managers, highlighting the importance of maintaining operational instruments, efficient technology utilization, and employee training and quality checks. The report also outlines the documentation required to account for compliance with regulations and measures, ensuring systematic record-keeping of employee information to meet legal standards. References to relevant literature are included, providing a comprehensive overview of the subject matter.

Facilities Operations Management
TASK 2

 The regulatory organizations form the statutory regulation in order to
save public from poor health and services. Under this the certain
norms are made which are to be followed by the every organizations
the facility operation facilities of McDonald in many forms and save
from poor food practices.
 Different cultures and government highly customized the statutory
regulations. It is mandatory for the organization to follow these
regulations.
 A proper documentation for accounting compliance with statutory
regulation like auditing of its staff, record keeping, summarizing
should be made by the MacDonald's. The facility manager as well as
operational managers are required to have all the information about
safety and health measures.
(2.1) The statutory regulations that will affect
facilities operations

When organizations grows day by day, the operation cost increases.
The manager should worry about the safety, health and
environmental issues when the organization extended. The
following are the environment measurement that should
implemented by the facilities' manager. -
 Maintaining oTo maintain the operations instruments of the
organization is very important for ensuring the healthy and safety
environment.
 Healthy and safe environment is the mark of goodness.
 If the MacDonald fails to maintain the operations instruments , it
cannot ensure the healthy and save environment.
perations instruments:
(2.2) Health, safety and environmental measures
implemented by a facilities' manager

Computer and information technology-
 McDonald's must ensure the efficient utilization of
the technological resources to maintain the
environment sound and healthy.
 If there is a misuse of technology then it could be
harmful for customers.
CONTD…

Training and improvement:
 McDonald's should provide training and development
program to its staff for the new work to maintain the healthy
and safe environment.
 It not only makes the environment safe and healthy but also
increase the employee engagement.
CONTD…

Check quality :
 quality of employees should be check twice in a month
in order to maintain the environment safe and healthy.
 If the performance of the employee is not satisfactory
with the McDonald's goals, the company has to
organize a program to improve the quality of
employees.
CONTD…

 Statutory regulation, health, safety and environmental
measures very important to be followed in an every
organisation. To maintain the safety and health services in
organization , the manager has to keep systematic records. For
making the statutory regulation of the MacDonald's health and
safety, the facilities' manager ask to keep all the essential
records , and all sort of the employee's information such as
name, address , identity proof , age , family size , marital
status etc. By maintaining these records in systematic way the
company can fit the right staff at right place. The statutory
regulation and restrictions for the organization is made by the
regulation authority of united kingdom. If this process of
documentation has not done by the organization it is not called
legal under the eye of law.

(2.3) Documentation required to account for compliance with
statutory regulations and health, safety and environmental
measures.

 McDonald's has to keep systematic recording to
account for the compliance with statutory regulation
save and healthy environment measure in order to
make itself registered under the law.
 This compliance helps to gain the fair idea about the
quality of employee and their performance.
CONTD…

Azhashemi, 2012. Operations Management in Context.
Routledge.
Bahmani-Firouzi and Azizipanah-Abarghooee, 2014. Optimal
sizing of battery energy storage for micro-grid operation
management using a new improved bat algorithm.
International Journal of Electrical Power & Energy Systems.
56. pp.42-54.
Bamford and Forrester, 2010. Essential Guide to Operations
Management: Concepts and Case Notes. John Wiley & Sons.
REFERENCES