Analysis of Factors Affecting Employee Retention: Hilton London, UK

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Added on  2023/02/03

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This research project investigates the factors influencing employee retention within the hospitality industry, specifically focusing on Hotel Hilton London, UK. The report explores key themes such as fair wages, effective training and development programs, supportive supervision, and the impact of performance appraisals on employee retention. The introduction provides context, while the methodology section outlines the research approach. The findings and analysis are presented, followed by a discussion of the implications. The conclusion summarizes the key insights and offers recommendations for improving employee retention strategies within the hospitality sector. The report also includes a critical review of relevant literature and references to support the analysis. This project aims to provide a comprehensive understanding of the elements that contribute to employee retention and satisfaction in the hospitality industry, providing valuable insights for businesses seeking to improve their retention rates.
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RESEARCH
PROJECT
To analyse the factors
affecting employee retention
within hospitality industry: A
study on Hotel Hilton London,
UK
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INTRODUCTION
. Employee retention is one of the crucial processes in which workers of an enterprise
encourage to remain for longer period. In this, strategies in relation to employees’
retention are important as it is helpful to create a positive working environment (Belias
and et. al., 2015). To cope up with number of policies that has been addressed where
focus is to deal with various needs of employees so that there can be enhancement in
job satisfaction of employees.
The present report is based on number of factors, which can help to maintain
employee’s retention in the hospitality industry. In this, business activities of Hotel
Hilton London, UK will be considered. Furthermore, hospitality industry is an
establishment, which offers excellent services and good experience to customers. It is a
competitive sector in which employees have new challenges every day to deal with, so
that they are able to get better position. Thus, it can be true to say that employee's
retention is one of the most overlooked aspects as it is growth oriented.
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Theme 1:Yes, Hotel Hilton is paying equal wages to each employee of an enterprise.
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Theme2:Yes, effective training and development will be assistive to sustain
employee.
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Theme 3Yes, supervision are providing effective support to employees.
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Theme 4:Yes, performance appraisal will maintain employee retention.
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REFERENCES
Fernandes, A.C., and et.al., 2017. Supply chain management and quality
management integration: A conceptual model proposal. International Journal
of Quality & Reliability Management. 34(1). pp.53-67.
Nakkeeran, N., and Zodpey, S. P., 2012. Qualitative research in applied situations:
Strategies to ensure rigor and validity. Indian Journal of Public Health, 56 (1).
pp. 4-11.
Randhawa, J.S. and Ahuja, I.S., 2017. 5S–a quality improvement tool for
sustainable performance: literature review and directions. International
Journal of Quality & Reliability Management.34(3). pp.334-361.
Zeng, J., and et.al., 2017. The impact of organizational context on hard and
soft quality management and innovation performance. International Journal of
Production Economics. 185. pp.240-251.
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