Hotel Sales and Service: Analysis of Expedia Familiarization Trip 2020

This report details a familiarization trip organized by Expedia Tours for travel agencies and tour operators to Canada from March 16-18, 2020. The trip aimed to showcase Canadian attractions and connect participants with Expedia management. The itinerary included visits to Toronto's Royal Ontario Museum, Art Gallery of Ontario, and Ripley's Aquarium, along with meals and hotel accommodations. The report outlines the trip's expenses, including a per-person cost and single room supplement, and specifies what is and isn't included. The cost of the trip is refunded after the travel agent completes the sale of the first 10 packages. The report also references related academic articles on tourism promotion and destination management. The document highlights the key features of the trip, the schedule, and the benefits for participants, such as familiarization with the destination and networking opportunities.

H O T E L S A L E S
S E R V I C E
N A M E O F T H E S T U D E N T
S I T Y N A M E O F T H E U N I V E R

FAMILIARIZATION TRIP 2020:
• The Expedia tours limited have a scheduled a familiarization t
Canada from March 16 to march 18,2020.The exploration.The
exploration trip isintended forthe tour operatorsand travel
agenciesfor familiarizingthemselveswith the treasuresand
highlights ofCanada as wellas for meeting the managements of
Expedia tours – Canada.
• Our offices in Toronto and Vancouver allow us in providing ha
international and local travel expertise. Expedia tours is the t
most travel partner in Toronto.

FAMILIARIZATION TRIP 2020: ITINERAR
DAY 1: Monday, 16th March,
Toronto, Canada:
On arrival in Toronto you will be met
assisted as wellas transferred to the
hotel. Welcome drink will be
provided after arrival.
Hotel:Sheraton Toronto Airport
Hotel & Conference Centre.

FAMILIARIZATION TRIP 2020:
ITINERARY:
DAY 2:Tuesday, 17th March,Toronto, Canada:
• Go on a tour to the city of Toronto to visit Royal Ontario Muse
is a museum of world culture and natural culture situated in T
• We will also visit the Art Gallery of Ontario. The art gallery is
a collection of more than 90k art work. The Art gallery of Onta
one of the distinguished most art museums in North America.
art gallery was established in 1990.The museum has hosted and
organized a lot of art exhibitions relate to travelling.
• Lunch at golden tulip hotel, a 3 star hotel in Toronto.
• Meals included: Lunch, breakfast and dinner.

FAMILIARIZATION TRIP 2020:
ITINERARY:
DAY 3: Wednesday, 18th March, Toronto
Canada:
• After having breakfast from the hotel, we will go
to the newest and one ofthe top attractions
that is Ripley’s Aquarium. The impressive most
feature isa huge under water tunnelwith a
moving side walk.
• You will see the world of Ocean from all around
as sharkswill pass from side.It will be truly
serene experience for the people of any ages.

FAMILIARIZATION TRIP 2020:
ITINERARY:
DAY 3:Wednesday, 18th March,Toronto Canada:
• After having Lunch from Canada food house, we will take som
Then at 5 PM sharp ,we have to be ready and leave for Airport
timing of the flight is at 7 pm.
• One can extend the travel days in Toronto with added cost.
• Meals included (Breakfast and Launch).

FAM TRIP EXPENSES:
The Cost of FAM trip will be refunded, whenever the travel agent will complete t
of first 10 pax touring packages with the company.
Included in the price:
• Roundtrip of airport to hotel transfers and Meals indicated
• Transportation in private vehicle and Hotel accommodation
• Experienced tour guide and Admission to the listed sites
Not included in the price:
• International flight to/ and Toronto
• Cost of Visa and Travel Insurance
• Meals not listed
Price / person (2 person in a room) Single room supplement
US $ 1350 US $ 459

REFERENCES:
• KOURKOURIDIS,D., DALKRANI, V., POZRIKIDIS,K., & FRANGKOPOULOS,Y. (2017).
Familiarisation Trip-Fam Trip"; An Effective Tool for Touristic Promotion and Develop
Case of the Fam Trips organized by TIF-HELEXPO in the context of the InternationalTourism
Exhibition “Philoxenia 2016” & “Philoxenia 2017”. JOURNAL OF TOURISM. RESEARC
• Rachman,T. (2019).Enhancementof Tourism Promotion Effortsin DKI Jakarta.Budapest
InternationalResearch and Critics Institute (BIRCI-Journal): Humanities and SocialSciences, 2(2), 392-
408.
• Lao, P. D. R. (2016). Luang Prabang Province Tourism Destination Management Plan
• Law, M. (2019). A PROGRAM AND EVALUATION PLAN FOR ADVANCING MEDICATION
EDUCATION AND ADHERENCE FOR DIABETES AND HYPERTENSION IN UMLAZI
TOWNSHIP, KWAZULU-NATAL REPUBLIC OF SOUTH AFRICA.