Fast Drivers Organization: System Analysis and Design Project Report

This project report details the system analysis and design for the development of a website for Fast Drivers, a driving lessons service company. The report begins with a business case outlining the need for an online booking system to improve customer access and streamline operations. It then discusses the expected business benefits, project scope, and a detailed cost and schedule analysis for the project, which was to be completed within three weeks on a limited budget. The system requirements, including both functional (lesson booking, customer accounts, and booking transactions) and non-functional (security, data integrity, availability, and reliability) aspects, are thoroughly defined. The report incorporates various visual aids, such as context diagrams, level 0 data flow diagrams (DFDs), and an entity-relationship (ER) diagram, to illustrate the system's architecture and data flow. Additionally, screenshots of the proposed website interfaces are provided. The conclusion emphasizes the importance of the website in increasing the organization's efficiency, supported by the preceding analysis and illustrations. The report concludes with a bibliography of relevant sources.

Running Head: SYSTEM ANALYSIS AND DESIGN
System Analysis and Design
Name of the Student:
Name of the University:
Author Note

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SYSTEM ANALYSIS AND DESIGN
Table of Contents
Introduction......................................................................................................................................2
Business Case..................................................................................................................................2
Business Benefits.............................................................................................................................3
Project Scope...................................................................................................................................3
Cost and Schedule Analysis.............................................................................................................3
System Requirements......................................................................................................................7
Functional requirements..............................................................................................................7
Non-Functional requirements......................................................................................................7
TCO.................................................................................................................................................8
Data Flow Diagrams........................................................................................................................8
Context Diagram..........................................................................................................................8
Level 0 DFD................................................................................................................................9
ER Diagram...................................................................................................................................10
Screens for the system...................................................................................................................11
Conclusion.....................................................................................................................................14
Bibliography..................................................................................................................................15

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SYSTEM ANALYSIS AND DESIGN
Introduction
The introduction of the information system in the field of infrastructure technology has
brought about a huge development in the business of various organization. The report deals with
the description of one such organization. The organization that is the main drive of this report is
the Fast Drivers Organization. It is a newly created driving lessons service company that
provides the clients with the facility to book a lesson online.
The report consists of the detailed analysis and discussions about the new website that the
organization is looking to develop. The report provides the discussion about the business case
and the benefits. Some important data about the schedule and the cost for the implementation of
the system is also provide in this report and all the discussion are accompanied with the
illustrations such as UML diagrams and interface diagrams.
Business Case
The Fast Drivers organization is looking to develop a website for customers so that they
can easily access it from their mobile devices. The customers of the organization would be able
to book a driving lesson from the website just by entering their details and the credit cards
details. They would also be provided the opportunity to create an account for themselves for any
type of booking that the customers want to make. They are to be provided with the option of
confirm their booking on a preferred day or time. The system should check the availability of the
instructors and suggest an alternate time to the customers. I have been assigned with the task of
designing and developing system for the organization within three week time.

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SYSTEM ANALYSIS AND DESIGN
Business Benefits
The business benefits that the organization would gain from the development of the
website are:
 The organization would be able to able to reduce the response time for their clients.
 An automated system would be enabled for the organization and this would allow the
organization to maintain and update data efficiently.
 This would increase the customer satisfaction as this would help the customer to get
information easily.
 The website would also reduce the amount of work that the staffs of the organization had
to perform and this effect the moral of the staffs and increase the overall satisfaction level
of the staffs.
Project Scope
The main scope of the project is that the system that is being developed should be able to
add or create a new customer to the system, the system should also be able to check the
availability of the drivers of the system. The system should also be able to provide the customers
with the detailed invoice and also book alternate dates in case an instructor is unavailable.
Additionally, the project should also be completed in 3 weeks and also the budget allotment of
the project is not done and hence the project is to be completed in a budget as minimum as
possible.

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SYSTEM ANALYSIS AND DESIGN
Cost and Schedule Analysis
The organization had maintained that the project of development of the website has to be
completed within 3 weeks and the there was no budget allocated for the development and hence,
a budget and schedule for the website has been developed.
Task Name Duration Start Finish
Fast Drivers Website 21 days Mon 10/12/09 Mon 11/9/09
Project Initiation 3 days Mon 10/12/09 Wed 10/14/09
Meeting with Clients 1 day Mon 10/12/09 Mon 10/12/09
Assessment of Business requirements 2 days Tue 10/13/09 Wed 10/14/09
Project Planning 2 days Mon 10/12/09 Tue 10/13/09
Identification of Functional and Non-
functional Requirements
1 day Mon 10/12/09 Mon 10/12/09
Hardware and Software Requirements 2 days Mon 10/12/09 Tue 10/13/09
Project Design 3 days Wed 10/14/09 Fri 10/16/09
Wireframe designing 1 day Wed 10/14/09 Wed 10/14/09
Interface designing 2 days Thu 10/15/09 Fri 10/16/09
Website Implementation 12 days Mon 10/12/09 Tue 10/27/09
Hardware and Software Set Up 3 days Mon 10/19/09 Wed 10/21/09
Front end development 4 days Mon 10/12/09 Thu 10/15/09

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SYSTEM ANALYSIS AND DESIGN
Database creation 3 days Fri 10/16/09 Tue 10/20/09
Backend Development 5 days Wed 10/21/09 Tue 10/27/09
Website Testing 7 days Wed 10/28/09 Thu 11/5/09
Usability Testing 3 days Wed 10/28/09 Fri 10/30/09
Updating website 4 days Mon 11/2/09 Thu 11/5/09
Project Sign Off 2 days Fri 11/6/09 Mon 11/9/09
Project delivery 1 day Fri 11/6/09 Fri 11/6/09
Documentation 1 day Mon 11/9/09 Mon 11/9/09
Table 1: Schedule for the website development
Source: (created by Author)
In addition to this, the budget for the whole project has been developed and the total
budget for the project is provided below.
Task Name Resource Names Cost
Fast Drivers Website $16,760.00
Project Initiation $1,200.00
Meeting with Clients Project Manager $400.00
Assessment of Business Project Manager $800.00

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SYSTEM ANALYSIS AND DESIGN
requirements
Project Planning $1,520.00
Identification of Functional and
Non-functional Requirements
Project Manager $400.00
Hardware and Software
Requirements
Back end developer, Database designer $1,120.00
Project Design $720.00
Wireframe designing Front End Developer $240.00
Interface designing Front End Developer $480.00
Website Implementation $9,800.00
Hardware and Software Set Up
Staffs, Cost accountant,
hardware[1],Software[1]
$6,600.00
Front end development Front End Developer $960.00
Database creation Database designer $840.00
Backend Development Back end developer $1,400.00
Website Testing $3,360.00
Usability Testing Tester $480.00
Updating website
Back end developer, Database
designer, Tester
$2,880.00

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SYSTEM ANALYSIS AND DESIGN
Project Sign Off $160.00
Project delivery Staffs $80.00
Documentation Staffs $80.00
Table2: Budget of website implementation
Source: (created by Author)
System Requirements
Functional requirements
The main functional requirements of the system are:
Lesson Booking: The website that is to developed should able to provide the customers with
efficient booking options and help the organization in maintaining the booking data. In addition
to this, the system should also be able to suggest alternate dates to take the lessons for the clients
of the organization.
Customer accounts: The system should be able to accommodate the customer accounts and also
maintain the customer records. The staffs should be able to validate the customer accounts and
the customers should be provided with the option of editing their information whenever they
want to.
Booking transactions: The lessons booking and the payment for the lessons that the clients have
undergone should be stored by the system. The receipt process and the transaction of the
payments should also be covered by the system.
Non-Functional requirements
The main Non-Functional Requirements of the website are:

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SYSTEM ANALYSIS AND DESIGN
Security: The website should be secure so that there are no data leaks for the organization.
Data Integrity: The data integrity of the system should be maintained and the data of the
customers should be protected safely.
Availability: The website should be available 24x7. As there would customers from different
parts and the customers should be provided the service whenever they come online.
Reliability: The website should be reliable and should not crash more often.
TCO
Data Flow Diagrams
Context Diagram

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SYSTEM ANALYSIS AND DESIGN
Figure 1: Context Diagrams
Source: (created by Author)
Level 0 DFD
Figure 2: Level 0 DFD Diagram
Source: (created by Author)

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SYSTEM ANALYSIS AND DESIGN
ER Diagram
Figure 3: ER Diagram
Source: (created by Author)

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SYSTEM ANALYSIS AND DESIGN
Screens for the system
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