Review of Fast Track Courier's Organisational Policy and Changes

This report provides a detailed analysis of Fast Track Courier's organizational policy, focusing on required changes to align with its goals. The report identifies key objectives, analyzes the need for policy adjustments, and links these changes to strategic plans. It examines external trends impact...Read More

RUNNING HEAD: REVIEW OF FAST TRACK COURIERS’ ORGANISATIONAL POLICY
Title: Fast Track Courier Organisational Policy
Name of Student:
Name of University:
Author Note:

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REVIEW OF FAST TRACK COURIERS’ ORGANISATIONAL POLICY
Table of Contents
Introduction:....................................................................................................................................2
Analysis of the Objectives:..............................................................................................................2
Requirement for changed policies:..............................................................................................3
How the required changes link with the strategies:.....................................................................3
External Trends affecting Organizational strategies:......................................................................4
Major Organisational Changes Required:.......................................................................................5
Specialist required for change:........................................................................................................5
Consulting Model:.......................................................................................................................5
Identify the change management requirements...............................................................................6
Managers who need to be informed:...............................................................................................6
Priorities and the justifications........................................................................................................6
Reference List:.................................................................................................................................8

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REVIEW OF FAST TRACK COURIERS’ ORGANISATIONAL POLICY
Introduction:
The current report will offer a brief discussion on the required changes in organisation
that Fast Track can initiate keeping in per with the organisational goals and objectives. The
report explains in detail the target changes in the strategic plans with special attention to the
organisational performances, people, technology, process and structure of the company. the
report also aims at analysing the external trends that are likely to affect the objective as well as
the working system of the company. the main areas of changes identified are regarding the
performance gaps, business opportunities and threats that the company can face.
Analysis of the Objectives:
The most effective way of identification of the required changes in Fast Track Courier
Company is to analyse the objectives or goal of the company and overview the strategic plan.
The strategic plans of the company are:
1. Market share analysis
2. Organisational service analysis
3. Increasing the profit rate of the organisation
4. Analysis of the required changes.

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REVIEW OF FAST TRACK COURIERS’ ORGANISATIONAL POLICY
Requirement for changed policies:
Changes in organisation are done keeping in mind the improvement of the market share,
structure of work force and others. In order to generate an increased share of profit and achieving
the desired goal, changes are necessary. The company has to usher in few changes to:
1. Increase the share in the market.
2. Reduce the expenses for operations
3. Improving as well as increasing the counts of the provided service
4. Increase the customer loyalty base.
How the required changes link with the strategies:
1. Profit can be increased by increasing the shares in the market
2. Income can be increased by cutting down the operation expenses
3. Changing of working structure will motivate the employees to improve the quality of the
service.
4. Improvement and increment in service will enable the company in creating a strong customer
base.
Analysis of the performance of the organisation concerning the variables:
People: the employee of any organisation is the most important resource to carry out the
organisational functions effectively. The company must keep into a proper watch that the people
in the company posses the required skills and knowledge. if the Fast Track company has to usher

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REVIEW OF FAST TRACK COURIERS’ ORGANISATIONAL POLICY
in changes in the technologies as well as the supply chain policy, the company has to train the
employees in the proper fashion so that they do not feel hesitant in using the changed
technologies.
Processes: the company needs to minutely analyse the end to end process in order to ensure the
effectiveness of the processes in the achievement of the goals. The company needs to upgrade
the process in the workflow to ensure the less expenditure in the operations.
Technology: in order to improve the quality of the product, the company needs to upgrade the
system in relation with the technologies associated with them. The Fat Track Courier company
must positively upgrade their technology in order to reduce the threat of competitors to take
away their markets. However, the company also needs to check the compatibility of the
technologies they are aiming to incorporate with the system of their working and production.
They should also ensure a proper training procedure to make the people comfortable with the
situation.
Structure: the company must have a decentralised structure so that it can monitor the employee
workings and motivate the team building process.
External Trends affecting Organizational strategies:
Consumers: the rapid changes in the choice of consumers often confuse the company in deciding
the goal. The consumer is getting benefitted by various other competitors that are providing
comfort and improved technologies. Ths the taste of the consumers have shifted to a technology
based and improved quality.

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REVIEW OF FAST TRACK COURIERS’ ORGANISATIONAL POLICY
Socio Political- the socio political structure of the company is also an important factor in
deciding the strategies. The location and the political situation determine the goal of the
company.
Major Organisational Changes Required:
Changes because of business opportunity: in order to achieve the desired goals the organisation
must look into the opportunities that it can have as a result of the present condition in the market.
The changes in the market can explore the possible opportunities.
Change due to threat: external threats like economy, political conditions and international threats
like changes in policies, workforce can also affect the business strategies.
Changes due to decision of management: working process, policies and organisational styles are
determined by the management. A sudden change in the policies by the managemet can hamper
the flow of the work.
Specialist required for change:
The organisation needs external specialists in the fields of the human resource
development, strategy formulators. The change initiator must hold a leadership position in the
organisation that can influence the change.
Consulting Model:
The main model that can be used in order to enhance the strategy formulation is the
Process Consultation management as the general manager can highlight the necessary changes
by consulting with the organisation.

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REVIEW OF FAST TRACK COURIERS’ ORGANISATIONAL POLICY
Identify the change management requirements:
An external consultant is required in the organisation to:
1. Analyse the policies from a neutral view
2. Suggest the most suitable policies for organisation’
3. Design a training and development programme
4. Identify the potential gaps between the given performance and the desired performance
5. the policies for raising the salaries and the introduction of the bonus system.
6. To promote the structural buildings that will address mainly the tsales team.
Managers who need to be informed:
General manager
HR manger
Sales Manger
Office manager
Operations manager
Priorities and the justifications:
1. Implementation of an effective HR resource function: the engagement in any change will
require a good HR wing to enhance the training programme.

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REVIEW OF FAST TRACK COURIERS’ ORGANISATIONAL POLICY
2. Implementation of the GPS usage: this is require to track the fleet in the previous year. Once
the HR wing is set properly. Focus can be made on the changes in the process.
3. Implementation of the person policy: once the employees are being trained they would be able
to carry out their duties effectively. This will help in carrying out the functions smoothly.

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REVIEW OF FAST TRACK COURIERS’ ORGANISATIONAL POLICY
Reference List:
Cacciolatti, L. and Lee, S.H., 2016. Revisiting the relationship between marketing capabilities
and firm performance: The moderating role of market orientation, marketing strategy and
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Gerybadze, A., 1994. Technology forecasting as a process of organisational intelligence. R&D
Management, 24(2), pp.131-140.
Johnson, G., 2016. Exploring strategy: text and cases. Pearson Education.
Mehdibeigi, N., Dehghani, M. and mohammad Yaghoubi, N., 2016. Customer knowledge
management and organization's effectiveness: explaining the mediator role of organizational
agility. Procedia-Social and Behavioral Sciences, 230, pp.94-103.
Steyn, B., 2004. From strategy to corporate communication strategy: A conceptualisation.
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Struwig, F.W. and Smith, E.E., 2002. The relationship between organisational culture and
strategy formulation in South African firms. South African Journal of Business Management,
33(1), pp.21-29.
Tucker, D. and Hackney, R., 2000. Towards the integration of concurrent engineering
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of management development, 19(3), pp.179-190.

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REVIEW OF FAST TRACK COURIERS’ ORGANISATIONAL POLICY
Willis, C., Riley, B., Lewis, M., Stockton, L. and Yessis, J., 2017. Guidance for organisational
strategy on knowledge to action from conceptual frameworks and practice. Evidence & Policy: A
Journal of Research, Debate and Practice, 13(2), pp.317-341.