University Project: System Analysis and Design for FastDrivers

This report presents a system analysis and design for FastDrivers, a driving lessons service company that facilitates online booking. The report begins with a business case and justification for the development of a website and online booking system, followed by a project scope statement outlining the system's functionalities. It includes a detailed cost and schedule analysis, along with a Total Cost of Ownership (TCO) spreadsheet. The report also features data flow diagrams and an E-R-Diagram to illustrate the system's processes and data relationships. Screen interfaces are provided to show the user interaction with the system. The project aims to enable customers to register, book lessons, and manage their accounts efficiently. The system will handle instructor availability, booking dates, and transaction processing, with a database designed to store relevant data. The report concludes with a list of references used in the development of this system analysis and design.

Running head: SYSTEM ANALYSIS AND DESIGN
System Analysis and Design
Name of the Student
Name of the University
Author’s Note:

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SYSTEM ANALYSIS AND DESIGN
Table of Contents
Business case and Justification.....................................................................................................................................................................................2
Project Scope Statement...............................................................................................................................................................................................3
Cost and Schedule........................................................................................................................................................................................................4
Total Cost of Ownership Spreadsheet (TCO Spreadsheet)..........................................................................................................................................5
Data Flow Diagrams.....................................................................................................................................................................................................9
E-R-Diagram..............................................................................................................................................................................................................11
Screen Interfaces........................................................................................................................................................................................................12
References..................................................................................................................................................................................................................15

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SYSTEM ANALYSIS AND DESIGN
Business case and Justification
FastDrivers is the Driving lessons service company and the company facilitates online booking for the customers to book online lesson in
NSW state. FastDrivers decides to launch a website and from this website they provide the online booking service or facility. The customers
those who want to avail the service of FastDrivers can access the service from any devices even from the mobile devices. Customers at the time
of the first booking will have to provide all the necessary details. The customers will have to provide all the personal details along with the
address details. For the first time booking, they also need to provide the bank card details if the customers want booking for the subsequent
changes. The customers who are already registered with FastDrivers simply can login their system and can make the bookings.
The customers will have to login in their system and will have to book a lesson on preferred day and night. The system will analyse the
booking and the booking time. If the required booking is not available on the preferred time, the system suggests another booking date.
FastDrivers have appointed a project manager to design a system such that they can facilitate the customers to register and create an
account with ease. The system will check for any available driving instructors in a particular area as per demand of the user. The system will
check for the booking dates and will provide the booking dates to the customers conveniently. The system will facilitate processing for all
booking transaction will provide the receipt.

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SYSTEM ANALYSIS AND DESIGN
The project manager is responsible to design a system and maintain a database which contains the data relevant to the activities. The
database developer carries out the process modelling and the data modelling. The data modelling and the process modelling will assist to know
the exact design of the database and the system.
Project Scope Statement
FastDrivers has been given the responsibility to the project manager to design and develop a system that will facilitate the customers. The
customers can register and login in their system. The customers may request for a particular instructor of their choice. The system will be able to
check for available instructors. Also the customers can be able to book lesson at their preferred date. If the customer does not get any preferred
date for booking, then the system will choose for them a suitable date.
FastDrivers has been planned to appoint project manager, the project manager will prepare a project plan. The database developer
appointed by FastDrivers will carry out the process modelling and the data modelling. Both these data modelling and process modelling will help
the senior management to know what will be the exact design of the software and how it will work and facilitate FastDrivers.

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SYSTEM ANALYSIS AND DESIGN
Cost and Schedule
FastDrivers appoints the project manager for the project. The project manager will prepare the plan and will prepare the budget schedule.
He will also prepare the total cost of owner spreadsheet for the project. The project plan will contain the timeline schedule that is the start date,
finish date, the budget schedule as well as the project.
Task Name Duration Cost
FastDrivers Online Booking System 176 days $53,024.00
All initial costs on purchase 29 days $6,760.00
Unit Price 4 days $960.00
Accessories 5 days $1,200.00
FastDrivers Online Booking System Go-Live 5 days $1,000.00
Delivery Costs 4 days $960.00
Calibration costs 6 days $1,440.00
Testing costs 5 days $1,200.00
Operational costs 32 days $14,144.00
Annual licences 5 days $2,400.00
Consumables 1 4 days $1,920.00
Consumables 2 4 days $1,920.00
Consumables 3 6 days $2,880.00
Consumable 4 5 days $2,400.00
Software upgrades and hardware upgrades 4 days $1,920.00
Staff training 4 days $704.00
Regular Service 47 days $10,880.00
Annual service contract 4 days $960.00
Preventive Service contract 3 days $720.00
Labour 5 days $800.00

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SYSTEM ANALYSIS AND DESIGN
Other Maintenance 3 days $720.00
Spare parts 6 days $1,440.00
Hiring replacement equipment at the time of downtime 5 days $1,200.00
Budget related to additional work requested 4 days $960.00
Overtime budget 5 days $1,200.00
Equipment Refresh Programs 6 days $1,440.00
Supplier travel and accommodation costs 6 days $1,440.00
Maintenance Costs 14 days $3,360.00
System Maintenance 5 days $1,200.00
Database Maintenance 5 days $1,200.00
Cloud-Server hosting 4 days $960.00
Assumed Downtime 13 days $3,120.00
Additional budget 1 4 days $960.00
Additional budget 2 6 days $1,440.00
Lost revenue 3 days $720.00
Disposal costs 19 days $9,720.00
Decommissioning costs 5 days $1,200.00
Hardware resources budget 5 days $1,200.00
Disposal costs 1 day $240.00
Restoration of site to original state 5 days $1,400.00
Write-off 4 days $1,120.00
Income on disposal 22 days $5,040.00
Trade-in value 6 days $1,440.00
Salvage value of hardware resources 5 days $1,200.00
Salvage value of software resources 6 days $1,200.00
Salvage value of operational items 5 days $1,200.00

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SYSTEM ANALYSIS AND DESIGN
Total Cost of Ownership Spreadsheet (TCO Spreadsheet)
Total Cost of Ownership is the financial estimation to assist buyers as well as the owners to analyse direct as well as indirect costs of
particular product and system. The project manager will prepare the project plan and the total cost of ownership spreadsheet. FastDrivers with
the aid of TCO spreadsheet can analyse the budget requirements in details. TCO will provide a detailed overview of the project. The file below is
the excel spreadsheet which contains the budgetary information in details.
total-cost-of-owners
hip-spreadsheet_FastDrivers.xlsx

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SYSTEM ANALYSIS AND DESIGN
Data Flow Diagrams

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SYSTEM ANALYSIS AND DESIGN
Context Diagram

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SYSTEM ANALYSIS AND DESIGN
E-R-Diagram

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SYSTEM ANALYSIS AND DESIGN

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SYSTEM ANALYSIS AND DESIGN
Screen Interfaces
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