System Analysis and Design: FastDrivers Driving Lesson Service Report

This report provides a detailed analysis of the FastDrivers Driving Lesson Online Booking System. It covers the system's functionality, including online booking, instructor availability, and transaction processing. The report utilizes various technologies such as UML diagrams, ER diagrams, and TCO analysis to illustrate the system's design and cost implications. It includes a business case, project scope, cost and schedule analysis, and major functions of the system. The report also presents context diagrams, DFD Level 0 diagrams, and screen interfaces to provide a comprehensive overview of the system's components and user experience. The TCO analysis helps in understanding the hidden costs associated with the system. The report concludes by summarizing the key features and benefits of the FastDrivers Driving Lesson Online Booking System, making it a valuable resource for understanding system analysis and design. The report is available on Desklib, a platform providing study resources.

[ISY2001 - System Analysis and Design]
2018
Student ID:
Module Tutor:

Report
Introduction
The FastDrivers Driving Lesson Service System is being defined and explained in the
report. All the functionality of FastDrivers Driving Lesson Service is being shown
pictorially by different technologies like UML diagrams, ER Diagrams, TCO, project
management etc.
The report is showing everything from scratch about FastDrivers Driving Lesson
Service. From the basic flow of the process to the cost and schedule of the FastDrivers
Driving Lesson Service, is being shown in the report.
System Justification
The FastDrivers Driving Lesson Service Online System is very much required
because of the following reasons-
- It is providing facility to book driving lessons online and saving the time of
customers.
- It is providing the booking statusl to the customers at their home. They do not
need to come to the FastDrivers or call every day.
Business Case and Justification
The main motive of the FastDrivers Driving Lesson Online System is to make
everything online. The customer will book their lessons online and will get the
response online. They can check the status of their bookings also. There are lots of
features and benefits of the FastDrivers Driving Lesson Online System as follows-
- The business will grow by this new online booking system.
- It will save the time of customers.
- It will increase the interest of the customers also.
- It will save the important customer and booking information very safely.
- There is very less chance of data loss.
(Workfront Inc. 2017)
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Project Scope
To make the perfect working FastDrivers Driving Lesson Online Booking System is
the main objective. These tasks are coming under the scope of the project-
- Set goal and main objective of the project that is online lesson booking
system.
- Create the layout design of the system to show the brief functionality.
- Define all the pages that are required in FastDrivers Driving Lesson Online
Booking System.
- List all the mandatory features that are required to be implemented into new
FastDrivers Driving Lesson Online Booking System.
- Define the budget of the FastDrivers Driving Lesson Online Booking System.
- Establish a good team for the development of the system.
- Start work on the system design and functionality.
- Test the complete system very carefully.
- Host the system on the server.
Cost and Schedule Analysis
The cost and schedule analysis for the FastDrivers project is built in MS Project. All
the tasks that are mentioned above are used and the timeline for each project is set.
The fixed cost of each task is also set. Below screenshot is showing the Cost and
Schedule Analysis of FastDrivers project.
(Microsoft 2018)
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Major Functions
The FastDrivers Driving Lesson Online Booking System has some important and
really necessary features that the main reason of developing the FastDrivers Driving
Lesson Online Booking System like below-
- Add new customer
- Make lesson booking online
- Check the instructor availability for the bookings of the customers
- In case of unavailability of instructors, ask for new booking dates
- Confirm bookings
- Process transactions for all bookings
TCO (Total Cost of Ownership)
TCO is used to show the hidden cost of resources that is not estimated while
developing the system. it may be great trouble for the owners if it is very high.
Therefore TCO helps in getting idea about hidden cost which is very important task. It
helps in taking decision at the design or development phase of any system to escape
from the future problems. The TCO of FastDrivers Driving Lesson Online Booking
System is conducted in the excel sheet as shown below-
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The above TCO analysis may helps the owners in getting the hidden cost and they can
decide for better option if the hidden cost is very high. The above TCO analysis is the
sample solutions of hidden costs that may be occur at any time. By viewing the TCO
analysis, the owners may change their contract and ask for longer warranty etc.
Therefore; the TCO analysis is very important and beneficial for every organization.
(Investing Answers 2018)
Context Diagram
Create New Customer
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Student ID: 170352 Name: Manpreet Singh
COST MODEL Acquisition Costs Operating
Costs
Change
Costs
Softw are Obvious costs Obvious
costs
Hidden
costs
Hardw are Obvious costs Obvious
costs
Hidden
costs
Personnel Hidden costs Hidden
costs
Hidden
costs
NW & Com m Hidden costs Hidden
costs
Hidden
costs
Acquisition / Personnel Costs
Interview persons to select the team
Hire Persons
Operating Cost / Softw are
Change Edition Cost
Troubleshooting Cost
Upgrade Operating System Cost

The above context diagram is showing the ”Add Customer” process.
Confirm Booking
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The above context diagram is showing the ”Confirm Booking” process.
DFD Level 0 Diagram
Create New Customer
The above DFD Level 0 diagram is showing the ”Create New Customer” process.
Confirm Booking
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The above DFD Level 0 diagram is showing the ”Confirm Booking” process.
(Lucid Software Inc. 2018)
Entity Relationship Diagram
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Assumptions
A customer can use more than one credit card for the payment of his bookings.
(Cinergix Pty Ltd. 2011)
Screen Interfaces
Home Page
Above screen is showing the Home page of the FastDrivers Driving Lesson Online
Booking System.
Add New Customer
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Above screen is showing the Add New Customer page of the FastDrivers Driving
Lesson Online Booking System. It is the entry form to enter details of customers.
Monthly Report
Above screen is showing the Monthly Report page of the FastDrivers Driving Lesson
Online Booking System.
Conclusion
The report is showing the complete functionality and requirements of the FastDrivers
Driving Lesson Online Booking System. it is helping in understanding all the
requirements in detail. It is showing the important features, functions that are required
to be implemented into the FastDrivers Driving Lesson Online Booking System.
The cost and schedule analysis are showing the budget and timeline of the FastDrivers
Driving Lesson Online Booking System which is very important before start of the
project. The TCO analysis is showing the future cost that may be come in front of the
owners.
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The report is showing all important information that should be known by the owners
and is very helpful for management.
References
Lucid Software Inc. (2018). What is a Data Flow Diagram. [online]. Available from:
https://www.lucidchart.com/pages/data-flow-diagram. [Accessed: 16 May
2018]
Workfront Inc. (2017). How to Write a Business Case – 4 Steps to a Perfect Business
Case Template. [online]. Retrieved from:
https://resources.workfront.com/project-management-blog/how-to-write-a-
business-case-4-steps-to-a-perfect-business-case-template. [Accessed: 16 May
2018]
Cinergix Pty Ltd. (2011). Ultimate Guide to ER Diagrams. [Online]. Available:
http://creately.com/blog/diagrams/er-diagrams-tutorial/. [Accessed: 16-May-
2018]
Microsoft (2018). Enter Fixed Costs for Tasks. [Online]. Available from:
https://support.office.com/en-us/article/enter-fixed-costs-for-tasks-60ed2e05-
0ec6-475c-a2a4-cc280e06ad07. [Accessed: 16-May-2018]
Investing Answers (2018). Total Cost of Ownership (TCO). [Online]. Available from:
http://www.investinganswers.com/financial-dictionary/stock-market/total-
cost-ownership-tco-1555. [Accessed: 16-May-2018]
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