FastFit Gym Online Booking System: Analysis, Design, and Report

This report details the analysis and design of an online booking system for FastFit Gym. It begins with a business case and justification for the system, followed by a project scope statement and a comprehensive cost and schedule analysis, including total cost of ownership. The report then delves into the system's architecture, presenting data flow diagrams (DFDs), an entity-relationship (ER) diagram, and mockups of screen interfaces. These elements provide a clear understanding of the system's functionality and user experience. The report also covers project initiation, planning, system analysis, design, development, testing, and project closure. The report concludes with a discussion of the benefits of the system, such as streamlined business processes, automation, improved customer convenience, and data accuracy, and the use of human resources in the project. Overall, the report offers a complete overview of the proposed online booking system, suitable for implementation at the FastFit Gym.

Running head: FIRSTFIT INFORMATION SYSTEM ANALYSIS AND DESIGN 1
Title Page

FIRSTFIT INFORMATION SYSTEM ANALYSIS AND DESIGN 2
Table of Contents
Introduction......................................................................................................................................4
Business Case and Justification.......................................................................................................4
Project Scope Statement..................................................................................................................5
Cost and Schedule............................................................................................................................5
TCO or Total Cost Of Ownership.................................................................................................10
Data Flow Diagrams......................................................................................................................12
ER Diagram...................................................................................................................................13
Screen Interfaces............................................................................................................................15
Conclusion.....................................................................................................................................18
References......................................................................................................................................19

FIRSTFIT INFORMATION SYSTEM ANALYSIS AND DESIGN 3
Introduction
The aim of the report is to present the business case, and project details for the proposed online
booking system design and analysis. In the following sections of the report, there are detailed
information about the business case and justifications, project scope statement, cost and
schedule, total cost of ownership, ER diagram, dataflow diagrams, screen interfaces etc. All
these will help to get some clear idea about the proposed online booking system.
Business Case and Justification
The proposed online booking system will provide the following benefits to the business,
 It will help to streamline the business processes. Compared to the manual process of
booking management, the online booking management system will help to collect data
from the customers, providing then booking details, passes etc. and then generating
reports, receipts etc. All steps can be automated and connected to one another. The
information system will help to synchronise the whole process and running it smoothly
(Stair & Reynolds 2015).
 It will help in implement automation in the business process. The booking management
process will be almost automated. It won’t take any intervention from the humans to run
the process. However, human users like customers, staffs, admin etc. can use the system
to perform tasks like making booking, checking schedule, checking booking details,
generating reports, checking status of a booking and so on. It will make the process faster
and agile (Rosenblatt 2013).

FIRSTFIT INFORMATION SYSTEM ANALYSIS AND DESIGN 4
 It will make it more convenient for the customers to make booking. They can make the
booking from the web or from their mobile devices as per their convenience. The online
platform will be available for 24x7 and that will make it more convenient for the
customers to place booking whenever they are available (Pokorny et al. 2011).
 It will help to improve the accuracy of the information as all data will be collected
directly from the customers and there is no humans involved in the data entry process.
So, all data are likely to be accurate and complete. The system will check all data against
the data constraints (Lehaney, Lovett & Shah 2011).
Project Scope Statement
The scope of the project is limited within the online booking process for the FastFit Gym. Rest of
the business process is out of the scope of the project. The online booking process includes the
operations regarding collecting customer details, providing them with the classes, workshops
details, generating passes for the customers based on their booking details, reporting and related
operations.
Cost and Schedule
The schedule of the project is given below. It shows the details of the activities to perform for the
project. It also shows the start and finish dates, predecessors of the activities. The total days has
been counted as 103 days to finish the project.
WB
S
Task Name Duratio
n
Start Finish WBS
Prede
cessor

FIRSTFIT INFORMATION SYSTEM ANALYSIS AND DESIGN 5
s
1 FastFit Gym Online Booking
Project
103 days Mon 01-10-18 Wed 20-02-19
1.1 Project Initiation 8 days Mon 01-10-18 Wed 10-10-18
1.1.1 Feasibility Study 5 days Mon 01-10-18 Fri 05-10-18
1.1.2 Preapring Project Initiation
Document
2 days Mon 08-10-18 Tue 09-10-18 1.1.1
1.1.3 Signing off Project Initiation
Document
1 day Wed 10-10-18 Wed 10-10-18 1.1.2
1.2 Project Planning 8 days Thu 11-10-18 Mon 22-10-18
1.2.1 Prepare project Plan 7 days Thu 11-10-18 Fri 19-10-18 1.1.3
1.2.2 Get the Approval 1 day Mon 22-10-18 Mon 22-10-18 1.2.1
1.3 System Analysis 15 days Tue 23-10-18 Mon 12-11-18
1.3.1 Requirement Gathering 7 days Tue 23-10-18 Wed 31-10-18 1.2.2
1.3.2 Requirement Analysis 5 days Thu 01-11-18 Wed 07-11-18 1.3.1
1.3.3 Prepare Requirement
Specification Document
3 days Thu 08-11-18 Mon 12-11-18 1.3.2
1.4 System Design 17 days Tue 13-11-18 Wed 05-12-18
1.4.1 Interface Design 5 days Tue 13-11-18 Mon 19-11-18 1.3.3
1.4.2 Database Design 5 days Thu 22-11-18 Wed 28-11-18 1.3.3
1.4.3 System Architectural Design 7 days Tue 13-11-18 Wed 21-11-18 1.3.3
1.4.4 Prepare Detailed Design
Document
5 days Thu 29-11-18 Wed 05-12-18 1.4.1,1
.4.2,1.

FIRSTFIT INFORMATION SYSTEM ANALYSIS AND DESIGN 6
4.3
1.5 System Development 30 days Thu 06-12-18 Wed 16-01-19
1.5.1 Coding 20 days Thu 06-12-18 Wed 02-01-19 1.4.4
1.5.2 Unit Testing 10 days Thu 03-01-19 Wed 16-01-19 1.5.1
1.6 Testing 12 days Thu 17-01-19 Fri 01-02-19
1.6.1 Integration Testing 7 days Thu 17-01-19 Fri 25-01-19 1.5.2
1.6.2 System Testing 5 days Mon 28-01-19 Fri 01-02-19 1.6.1
1.7 End User Training 3 days Mon 04-02-19 Wed 06-02-19 1.6.2
1.8 Website Go Live 2 days Mon 04-02-19 Tue 05-02-19 1.6.2
1.9 Project closure 10 days Thu 07-02-19 Wed 20-02-19
1.9.1 Maintenance 7 days Thu 07-02-19 Fri 15-02-19 1.7,1.8
1.9.2 Release of Resources 2 days Mon 18-02-19 Tue 19-02-19 1.9.1
1.9.3 Submission of the Report 1 day Wed 20-02-19 Wed 20-02-19 1.9.1
Following human resources like the project manager, system analyst, designer, developer, tester,
and trainer will work on the project. The resource chart given below shows the name of the
resources and the standard rate of the resources for the project.
Resource Name Std. Rate
Project Manager $65.00/hr
System Analyst $50.00/hr
Designer $30.00/hr

FIRSTFIT INFORMATION SYSTEM ANALYSIS AND DESIGN 7
Developer $40.00/hr
Tester $40.00/hr
Trainer $20.00/hr
The cost calculation for the project has been given below. It only covers the cost of undertaking
and running the project. Mostly it covers the human resource cost for the project. The cost has
been calculated as the duration of the activities and the resources allocated to activities. It is
assumed that the standard daily working hour is 8 hours.
WBS Task Name
Resource
Names
Cost
1 FastFit Gym Online Booking Project $39,320.00
1.1 Project Initiation $4,160.00
1.1.1 Feasibility Study Project
Manager
$2,600.00
1.1.2 Preparing Project Initiation Document Project
Manager
$1,040.00
1.1.3 Signing off Project Initiation Document Project
Manager
$520.00
1.2 Project Planning $4,160.00
1.2.1 Prepare project Plan Project $3,640.00

FIRSTFIT INFORMATION SYSTEM ANALYSIS AND DESIGN 8
Manager
1.2.2 Get the Approval Project
Manager
$520.00
1.3 System Analysis $6,000.00
1.3.1 Requirement Gathering System Analyst $2,800.00
1.3.2 Requirement Analysis System Analyst $2,000.00
1.3.3 Prepare Requirement Specification
Document
System Analyst $1,200.00
1.4 System Design $6,640.00
1.4.1 Interface Design Designer $1,200.00
1.4.2 Database Design Developer $1,600.00
1.4.3 System Architectural Design Developer $2,240.00
1.4.4 Prepare Detailed Design Document Developer $1,600.00
1.5 System Development $9,600.00
1.5.1 Coding Developer $6,400.00
1.5.2 Unit Testing Developer $3,200.00
1.6 Testing $3,840.00
1.6.1 Integration Testing Tester $2,240.00
1.6.2 System Testing Tester $1,600.00

FIRSTFIT INFORMATION SYSTEM ANALYSIS AND DESIGN 9
1.7 End User Training Trainer $480.00
1.8 Website Go Live Developer $640.00
1.9 Project closure $3,800.00
1.9.1 Maintenance Developer $2,240.00
1.9.2 Release of Resources Project
Manager
$1,040.00
1.9.3 Submission of the Report Project
Manager
$520.00
TCO or Total Cost Of Ownership
This is a final estimation of the direct and indirect costs related to the project. It shows the cost of
undertaking the project and developing the information system, using the information system,
not using the information system and not having the information system (Dennis, Wixom & Roth
2014).
Full Name Student ID
FastFit Gym
Total Cost of Ownership
Online Booking Website Project
Cost ($)
Project Cost $39,320

FIRSTFIT INFORMATION SYSTEM ANALYSIS AND DESIGN 10
Maintenance Cost (Yearly)
$1,500
Personnel Cost (Yearly)
$5,000
Other Costs to Run the System
$2,000
Cost for Not Having the System
$10,000
Cost for Not Running the System
$20,000
Total Cost
$77,820

FIRSTFIT INFORMATION SYSTEM ANALYSIS AND DESIGN 11
Data Flow Diagrams
Context diagram is a data flow diagram, where the system is shows as a single process. Rather
than digging deeper into the system processes, it covers the external data exchange between the
system as a whole entity and the external actors. In this case, the external actors are the
customers, staffs and the administrator of the system (Davis 2014). The context diagram is given
below. It shows how information is being exchanged between the system and the actors.
Decomposing the context diagram, the level 0 DFD has been created. It has three primary
processes,
 Registration process takes care of the registration of the customers, and how they search
for classes before doing the registration.
 The booking process covers the booking and payment options.
 The reporting process covers the reporting activities of the administrator.

FIRSTFIT INFORMATION SYSTEM ANALYSIS AND DESIGN 12
In the following DFD, the exchange of data among the actors, processes and data store have been
shown in details.
ER Diagram
The Entity relationships diagram is a conceptual schema of the underlying database for the
proposed online booking system (Dennis, Wixom & Roth 2014). It shows the entities, the
attributes, keys and the relationships between entities.
The identified entities are,
 Customer
 Class

FIRSTFIT INFORMATION SYSTEM ANALYSIS AND DESIGN 13
 Workshop
 Booking
 Payment
 Schedule
There are relationships as listed below.
 A class can have several schedules. A schedule will belong to a single class.
 A customer can make one or more booking. A booking belongs to a customer.
 A schedule can have one or more booking. Each booking is related to one schedule.
 A customer can attend many workshops. A workshops may have many customers. So,
there is a many to many relationship between these two entities. So, the associative entity
Attendance has been created. A customer has one or more attendance. A workshop also
has one or more attendance.
 A booking can have one or more payments. A payment is for one booking only.
It is assumed that,
 A customer must make one booking to get registered.
 Customers may make multiple payments against a booking.

FIRSTFIT INFORMATION SYSTEM ANALYSIS AND DESIGN 14
Screen Interfaces
The examples of the mockups of the three screen interfaces are given below.
Main Menu
The main menu on the website is given below. Including the home page, the main menu is
available on all pages of the website. This is for the navigation through the pages.

FIRSTFIT INFORMATION SYSTEM ANALYSIS AND DESIGN 15
On the home page, there are the header, the main menu with the menu items like home, about,
classes, workshops, booking and contact. Below the menu, there is a wide image representing the
organisation. And following that there is a heading.
An Input Screen
The input screen shows the Booking Form. It asks for customer details and then booking details.
There are various controls in the booking form. For example, text box, drop down menu, button
etc. After filling the details accurately, a user needs to click on the Book button to make a
booking.

FIRSTFIT INFORMATION SYSTEM ANALYSIS AND DESIGN 16
Monthly Sales Report
The monthly sales report is available from the Admin Portal. This is not available from the front
end website. This is a special area given access to the admin only. The admin needs to login with
his/her details.
The admin first needs to select a month and a year from a drop down menu and then must click
on the Show Button. It will show the charts, tables etc. explaining the sales of the selected month
on the right side.

FIRSTFIT INFORMATION SYSTEM ANALYSIS AND DESIGN 17
Conclusion
The report contains system analysis and design details of the proposed online booking
information system for the FastFit Gym. It includes information about the project, schedule, cost,
total cost of ownership and the details of the system designs including the DFDs, ERD and some
of the interface designs.

FIRSTFIT INFORMATION SYSTEM ANALYSIS AND DESIGN 18
References
Davis, WS 2014, Business Systems Analysis and Design, Wadsworth Publishing Company.
Dennis, A, Wixom, BH & Roth, RM 2014, Systems Analysis and Design, Wiley.
Lehaney, B, Lovett, P & Shah, M 2011, Business Information Systems and Technology: A
Primer, Taylor & Francis.
Pokorny, J, Repa, V, Richta, K, Wojtkowski, W, Linger, H, Barry, C & Lang, M 2011,
Information Systems Development: Business Systems and Services: Modeling and Development,
Springer New York.
Rosenblatt, HJ 2013, Systems Analysis and Design, Cengage Learning.
Stair, R & Reynolds, G 2015, Fundamentals of Information Systems, Cengage Learning.