This report provides a comprehensive analysis of the food and beverage (F&B) operations at Heathrow Airport. It begins with an introduction to the airport and a list of its restaurants. The report then delves into the F&B industry, discussing different types of businesses, rating systems (FSMS, SFBB, HACCP), and current and future trends such as consumer product consumption, cultural demands, innovation, and supply chain management. The report also explores customer motivations and behavior, examining factors influencing consumer decisions (brand name, packaging, reputation, pricing, product placement, time savings, affordability, convenience, and location), strategies used to attract customers (discounts, free Wi-Fi, email marketing, local outreach, online applications, events), and methods for building a loyal customer base (exceptional service, community involvement, social media, loyalty programs, innovative technology). Finally, the report evaluates the use of technology in F&B operations, comparing different operational and marketing technologies and examining how digital technology improves efficiency. The report also includes legal requirements and regulatory standards that F&B outlets must comply with, such as the Federal Meat Inspection Act, Food Facility Registration, and the Poultry Products Inspection Act.