Interpersonal Skill of Feedback and Its Benefits in the Workplace

This report examines the significance of interpersonal skills, specifically focusing on feedback within the workplace. It highlights the importance of timely and specific feedback in fostering effective communication and maintaining an open feedback loop. The report discusses how good interpersonal skills, including the ability to provide and receive feedback, contribute to a positive work environment, making individuals approachable and supportive. It also emphasizes the impact of feedback on productivity, quality of work, and the development of professional relationships within the organization. The document references key research in the field to support its assertions, underscoring the critical role of feedback in organizational success and employee development.

Running head: INTERPERSONAL SKILL OF FEEDBACK
Business: Interpersonal skill of feedback
Name of Student:
Student ID:
Name of University:
Author’s Note:

1
INTERPERSONAL SKILL OF FEEDBACK
Interpersonal Skill of Feedback and its benefit at Workplace:
Interpersonal communication is the development of expressing the ideas, feelings,
emotions and thoughts. It generally takes place in the message form that comes in the structure
of verbal (words) or non-verbal (ways things are said) communication. People do communicate
in the interpersonal level on regular basis for which can the communication can either be a
cognizant or insensible motion (Bedwell Fiore and Salas 2014). The interpersonal
communication skill is the way an individual communicates which are also known as the people
or social skills offering important feedbacks that makes the communication effective (Lin et al.
2013). In every communication feedback is essential. Working without receiving any sort of
feedback is more like sailing without compass, leaving individuals depending on presumption
and supposition. That is when opportunities are missed and unhappy endings crop up. Like the
good communication skill, giving along with receiving resourceful feedback are key skills that
requires being a part of the workplace. Interpersonal communication skill of feedback should be
timely and be as specific as possible. Interpersonal skill of feedback is significant to the
success of the organization. Interpersonal skill has the ability in keeping the feedback loop open.
Most organizations generate an active workplace, adapting quickly not only to the internal but
also external variables. One of the important components of active workplace is dynamic
communication and loop of open feedback (Beebe 2015). This communication generally takes
place between task giver and task completer. The task completer asks for feedbacks after
completing each step, the supervisor then either says they are performing well or need certain
adjustments. The cycle or ‘loop’ gets repetitive. A breakdown in the feedback loop might be
due to lack of total communication with the subordinates and not being much approachable. If
proper feedback is not provided at the time it was desired for, productivity and quality of work

2
INTERPERSONAL SKILL OF FEEDBACK
can be affected as labors put in hours of hard work behind their tasks. Building personal
relationships are significant in workplace along with maintaining the same within professional
boundaries. Good interpersonal skill of feedback make an individual approachable from the
perspective of managers and co-workers, making them feel comfortable and seeking imperative
guidance and support (Baker et al. 2013).

3
INTERPERSONAL SKILL OF FEEDBACK
Reference:
Baker, A., Perreault, D., Reid, A. and Blanchard, C.M., 2013. Feedback and organizations:
Feedback is good, feedback-friendly culture is better. Canadian Psychology/Psychologie
Canadienne, 54(4), p.260.
Bedwell, W.L., Fiore, S.M. and Salas, E., 2014. Developing the future workforce: An approach
for integrating interpersonal skills into the MBA classroom. Academy of Management Learning
& Education, 13(2), pp.171-186.
Beebe, S.A., 2015. Structure-Interaction Theory: Conceptual, Contextual and Strategic
Influences on Human Communication. Russian Journal of Linguistics, 19(4), pp.17-32.
Lin, E.C.L., Chen, S.L., Chao, S.Y. and Chen, Y.C., 2013. Using standardized patient with
immediate feedback and group discussion to teach interpersonal and communication skills to
advanced practice nursing students. Nurse education today, 33(6), pp.677-683.