Kaplan Professional Diploma in Finance and Mortgage Broking Project

This project, designed for the Diploma of Finance and Mortgage Broking Management (DIPMB), focuses on client identification, complex lending, and business management skills. The project is split into two sections. Section 1 requires answering questions based on case studies of different lending scenarios. Section 2 involves completing tasks related to business management. The project assesses competence through a series of tasks, with feedback provided for improvement. The project also examines strategic alliances, business expansion, and relationship management within Capital City Finance and Mortgage Brokers (CCF & MB), including considerations for existing strategic partners and the company's vision, mission, and values. The solution provides detailed responses to tasks, feedback analysis, and resubmission considerations for tasks marked as "Not Yet Competent."

Project
Diploma of Finance and Mortgage Broking Management
(DIPMB_AS_v1A3)
Client identification (client to complete)
Please complete the fields shaded grey.
Project result (assessor to complete)
Result — first submission (Details for each activity are shown in the table below)
Not Yet Competent
Parts that must be resubmitted:
1, 2, 3, 7 and 8
Result — resubmission (if applicable)

Result summary (assessor to complete)
First submission Resubmission (if required)
Section 1
Task 1 Not Yet Demonstrated Not Yet Demonstrated
Task 2 Not Yet Demonstrated Not Yet Demonstrated
Task 3 Not Yet Demonstrated Not Yet Demonstrated
Section 2
Task 4 Demonstrated Demonstrated
Task 5 Demonstrated Demonstrated
Task 6 Demonstrated Demonstrated
Task 7 Not Yet Demonstrated Not Yet Demonstrated
Task 8 Not Yet Demonstrated Not Yet Demonstrated
Task 9 Demonstrated Demonstrated
Feedback (assessor to complete)
Reasonable work for the first attempt and to finalise this project, please review the feedback for Tasks 1, 2,
3, 7 & 8 and then resubmit for further assessment.
You might also like to review my feedback for Task 5 as well but you do not have to resubmit this Task.
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Before you begin
Read everything in this document before you start your project for .
About this document
This document includes the following parts:
• Instructions for completing and submitting this project
• Results and feedback
• Section 1: Complex lending and broking
• Section 2: Business management skills
Instructions for completing and submitting this project
How to use the study plan
We recommend that you use the study plan for this subject to help you manage your time to
complete the project within your enrolment period. Your study plan is in the KapLearn
subject room.
Completing the project
The project
This project is split over 2 sections. The information and data you need to complete Sections 1 & 2
is presented in case studies at the beginning of those sections and each task.
Section 1: Complex Lending and Broking
The first section on complex lending and broking, requires you to answer the questions for one (1)
of the three (3) available case studies. Each case study focuses on different lending scenario, (see
diagram below).
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Section 2: Business management skills
Section 2 requires you to complete the six (6) tasks as listed in this template.
SECTION 1 SECTION 2
3 questions 6 questions
Choose
one path PLUS
Case Study A
Case Study B
Case Study C
Investment Property Finance
Commercial Equipment Finance
Commercial Premises Finance
OR
OR
Task 4–9
Business
Word count
The word count shown with each question is indicative only. You will not be penalised for
exceeding the suggested word count. Please do not include additional information which is outside
the scope of the question.
Additional research
When completing this project, assumptions are permitted although they must not be in conflict with
the information provided in the Case Studies.
You may also be required to source additional information from other organisations in the finance
industry to find the right products or services to meet your client’s requirements, or to calculate any
service fees that may be applicable.
Saving your work
Download this document to your desktop, type your answers in the spaces provided and save your
work regularly.
• Use the template provided, as other formats will not be accepted for these projects.
• Name your file as follows: Clientnumber_SubjectCode_Submissionnumber
(e.g. 12345678_DFP1B_Submission1).
• Include your client ID on the first page of the project.
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Before you submit your work, please do a spell check and proofread your work to ensure that
everything is clear and unambiguous.
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Submitting the project
You must submit your completed project in a compatible Microsoft Word document.
You need to save and submit this entire document.
Do not delete/remove any sections of the document template.
Do not save your completed project as a PDF.
The project must be completed before submitting it to Kaplan Professional Education.
Incomplete projects will be returned to you unmarked.
The maximum file size is 5MB. Once you submit your project for marking you will be unable
to make any further changes to it.
You are able to submit your project earlier than the deadline if you are confident you have
completed all parts and have prepared a quality submission.
The project marking process
You have 12 weeks from the date of your enrolment in this subject to submit your
completed project.
Should your project be deemed ‘not yet competent’ you will be give an additional four (4) weeks to
resubmit your project.
Your assessor will mark your project and return it to you in the subject room in KapLearn under
the ‘Assessment’ tab.
Make a reasonable attempt
You must demonstrate that you have made a reasonable attempt to answer all of the questions in
your project. Failure to do so will mean that your project will not be accepted for marking;
therefore you will not receive the benefit of feedback on your submission.
If you do not meet these requirements, you will be notified. You will then have until your
submission deadline to submit your completed project.
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How your project is graded
Project tasks are used to determine your ‘competence’ in demonstrating the required knowledge
and/or skills for each subject. As a result, you will be graded as either competent or not yet
competent.
Your assessor will follow the below process when marking your project:
• Assess your responses to each question, and sub-parts if applicable, and then determine whether you
have demonstrated competence in each question.
• Determine if, on a holistic basis, your responses to the questions have demonstrated overall
competence.
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‘Not yet competent’ and resubmissions
Should sections of your project be marked as ‘not yet competent’ you will be given an additional
opportunity to amend your responses so that you can demonstrate your competency to the
required level.
You must address the assessor’s feedback in your amended responses. You only need amend those
sections where the assessor has determined you are ‘not yet competent’.
Make changes to your original submission. Use a different text colour for your resubmission.
Your assessor will be in a better position to gauge the quality and nature of your changes. Ensure
you leave your first assessor’s comments in your project, so your second assessor can see the
instructions that were originally provided for you. Do not change any comments made by a
Kaplan assessor.
We are here to help
If you have any questions about this project you can post your query at the ‘Ask your Tutor’ forum
in your subject room. You can expect an answer within 24 hours of your posting from one of our
technical advisers or client support staff.
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Capital City Finance and Mortgage Brokers (CCF &
MB)
George and Mildred are very happy with the way you service your clients and are sure that you are
a good fit for the team. They now want you to turn your focus to your primary task which is to
assist in expanding the business by building relationships with selected real estate agents,
accountants and legal firms through strategic alliances. They also want you to consider how CCF &
MB can consolidate its relationships with its existing strategic partners.
Let’s recap on what you already know about Capital City Finance and Mortgage Brokers (CCF &
MB).
It’s a family owned business providing a range of mortgage and finance broking services to the
business and private sectors, with experience in all facets of finance and insurance providing expert
advice covering a multitude of products and options existing within the market.
CCF & MB specialises in home loans, commercial lending, business lending, personal and motor
vehicle finance and insurance (life and general), and focuses on helping clients find the finance
service suited to their individual circumstances.
It provides its services through its association with the following partners:
• Australian Aggregators, a rising business in the aggregation business with an extensive panel of
residential and commercial lenders, and asset finance.
• ABC General Insurance, a boutique insurance company specializing in a full range of general insurances.
• XYZ Life a small family-owned insurance brokerage specializing in the full range of life insurance
products.
Based in the city, CCF & MB has the capacity to service clients from their office or anywhere at
their clients’ convenience through its team of mobile brokers.
CCF & MB does not hold a credit license but operates as a credit representative of Australian
Aggregators.
Since its inception 13 years ago CCF & MB has built a loan book of almost $1.2 billion and
averages over $120 million in new loans annually.
CCF & MB’s vision is to be the mortgage and finance broker of choice in the greater metropolitan
area
CCF & MB’s mission statement is to operate professionally in accordance with legislation, our
licence and professional standards
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CCF & MB’s values are as follows:
• To act with honesty and integrity at all times
• To provide unbiased advice and conduct business, free from any conflict of interest
• To maintain confidentiality in all dealings
• To meet all NCCP regulatory requirements
• To comply with all mortgage industry laws and regulations
• ensure quality and efficiency in its loan processes.
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CCF & MB’s people
CCF & MB is owned by husband and wife, George and Mildred Spencer.
With over 35 years’ experience in finance and business ownership, George established and built a
successful business dedicated to assisting clients with managing their finances effectively. Starting
the business with his wife Mildred 13 years ago, George gained immense satisfaction in seeing it
expand to service more and more clients across the city and greater metropolitan area. Although in
recent years he has stepped back from dealing directly with clients, he still maintains a small select
clientele. He also takes great pride in training and mentoring his team to enhance their performance.
Mildred has over 22 years of lending experience and is qualified not only to assist her clients with
their mortgage requirements but also to assist them with their commercial finance requirements. She
also holds financial planning qualifications. She specialises in asset finance.
The company has a small team of five additional consultants and two administration staff members.
Profiles for the team is as follows:
• Jennifer Dee is recognized as one of the top female brokers in Australia. She has been in the broking
industry for over 10 years and has a passion and dedication to assist and accommodate all of her clients’
needs with their financial dreams. Jennifer is an Accredited Mortgage Consultant with the Mortgage and
Finance Association of Australia (MFAA).
• Louise Spencer (George and Mildred’s eldest daughter) is an Accredited Mortgage Consultant with the
Mortgage and Finance Association of Australia (MFAA) and has been working as a loan consultant for
almost two years. Louise started off in the lending industry in the office as an administrator to gain as
much experience and knowledge as possible before taking a broking role. Her passion for helping her
clients ensures that she is always available to her clients at a time and place convenient for them.
• Michael Spencer is George’s younger brother and is CCF & MB’s equipment finance specialist. He has
over 25 years working in the equipment finance industry. He has developed an in depth understanding
of the transport and agricultural industries, and also provides finance for general equipment,
motor vehicles and computer equipment.
• Martin Long has specialized in equipment finance for the last three years, but prior to this he spent
five years operating his own retail food business. This practical experience allows him to see things from
his client’s point of view, including experience with equipment finance. He specializes in plant and
equipment in the machinery, woodworking and packaging industries. Examples of some of the
equipment he has financed are farm machinery, extrusion lines, plastic injection moulders,
commercial catering equipment, woodworking plant, packaging lines, forklifts, office fit-outs and many
different motor vehicles.
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