Certificate IV in Finance & Mortgage Broking CFMB_ASMG_v1A1 Project

This document presents a written project for the Certificate IV in Finance and Mortgage Broking (CFMB_ASMG_v1A1). It covers various aspects of the financial services industry, including industry knowledge, business skills, the lending process, and case studies. The project includes tasks related to key terms, the Australian financial market, financial services legislation, products and services, effective communication, professional development, customer service, complaint handling, prospecting, professional networking, information management, understanding client needs, developing solutions, loan application packaging, monitoring the lending process, and several case studies covering purchasing owner-occupied homes, refinancing, and investment properties. The project also requires preparing preliminary assessments and loan proposals, understanding loan contracts and security documentation, and preparing loans for settlement.

Written Project

Certificate IV in Finance and Mortgage Broking
(CFMB_ASMG_v1A1)
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Student identification (student to complete)
Please complete the fields shaded grey.
Student number
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Written project overall result (assessor to complete)
First submission Not yet demonstrated
Resubmission (if applicable) Not applicable
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Result summary (assessor to complete)
Section 1: Industry knowledge First submission Resubmission (if required)
Task 1 — Key terms Not yet demonstrated Not applicable
Task 2 — The Australian financial market Not yet demonstrated Not applicable
Task 3 — Financial services legislation and industry codes of practice Not yet demonstrated Not applicable
Task 4 — Products and services Not yet demonstrated Not applicable
Section 2: Business skills
Task 5 — Effective communication Not yet demonstrated Not applicable
Task 6 — Professional development Not yet demonstrated Not applicable
Task 7 — Customer service Not yet demonstrated Not applicable
Task 8 — Respond and report on complaints Not yet demonstrated Not applicable
Task 9 — Prospecting for new clients Not yet demonstrated Not applicable
Task 10 — Professional networks Not yet demonstrated Not applicable
Task 11 — Managing information Not yet demonstrated Not applicable
Section 3: The lending process
Task 12 — Understanding the client’s needs Not yet demonstrated Not applicable
Task 13 — Developing and presenting solutions Not yet demonstrated Not applicable
Task 14 — Packaging the application to send to the lender Not yet demonstrated Not applicable
Task 15 — Monitor the lending process Not yet demonstrated Not applicable
Section 4: Case Studies
Task 16 — Case study: Purchasing an owner-occupied home Not yet demonstrated Not applicable
Task 17 — Completing the Fact find Not yet demonstrated Not applicable
Task 18 — Assessing the clients’ situation Not yet demonstrated Not applicable
Task 19 — Presenting borrowing options and potential benefits Not yet demonstrated Not applicable
Task 20 — Supporting the client to settlement Not yet demonstrated Not applicable
Task 21 — Case study: Refinancing a home loan Not yet demonstrated Not applicable
Task 22 — Preparing a Preliminary Assessment Not yet demonstrated Not applicable
Task 23 — Case study: Purchasing an investment property Not yet demonstrated Not applicable
Task 24 — Preparing a loan proposal Not yet demonstrated Not applicable
Task 25 — Loan contracts and security documentation Not yet demonstrated Not applicable
Task 26 — Preparing the loan for settlement Not yet demonstrated Not applicable
Please note: To pass this written project, you will need to be assessed as DEMONSTRATED in
either your first submission or your resubmission in all tasks above.
Task feedback
Please refer to the assessor’s detailed feedback found at the end of each task so that you know what
to do for any tasks you need to resubmit.
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Before you begin
Read everything in this document before you start your written project for Certificate IV in Finance
and Mortgage Broking (CFMB_v1).
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About this document
This document is the written project — half of the overall Written and Oral Project.
This document includes the following parts:
• Instructions for completing and submitting this project
• Section 1: Working in financial services
A case study with a series of short-answer questions:
– Task 1 — Key terms
– Task 2 — Establishing a level of financial knowledge
– Task 3 — Financial services legislation and industry codes of practice
– Task 4 — Products and services.
• Section 2: Business skills
– Task 5 — Effective communication
– Task 6 — Professional development
– Task 7 — Customer service
– Task 8 — Respond and report on complaints
– Task 9 — Prospecting for new clients
– Task 10 — Professional networks
– Task 11 — Managing information.
• Section 3: The lending process
A case study with a series of short-answer questions:
– Task 12 — Understanding the client’s needs
– Task 13 — Developing and presenting solutions
– Task 14 — Packaging the application to send to the lender
– Task 15 — Monitor the lending process.
• Section 4: Case studies
– Task 16 — Case study — Purchasing an owner-occupied home
– Task 17 — Completing the Fact find
– Task 18 — Assessing the clients’ situation
– Task 19 — Presenting borrowing options and potential benefits
– Task 20 — Supporting the client to settlement
– Task 21 — Case study – Refinancing a home loan
– Task 22 — Preparing a preliminary assessment
– Task 23 — Case study – Purchasing an investment property
– Task 24 — Preparing a loan proposal
– Task 25 — Loan contracts and security documentation
– Task 26 — Preparing the loan for settlement.
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How to use the study plan
We recommend that you use the study plan for this subject to help you manage your time to
complete the written project within your enrolment period. Your study plan is in the KapLearn
Certificate IV in Finance and Mortgage Broking (CFMBv1) subject room.
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Instructions for completing and submitting the
written project
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Completing the written project
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Saving your work
Download this document to your desktop, type your answers in the spaces provided and save your
work regularly.
• Use the template provided, as other formats will not be accepted for these projects.
• Name your file as follows:
Studentnumber_SubjectCode_Project_versionnumber_Submissionnumber
(e.g. 12345678_CFMB_AS_v1A1_Submission1).
• Include your student ID on the first page of the project.
Before you submit your work, please do a spell check and proofread your work to ensure that
everything is clear and unambiguous.
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Word count
The word count shown with each question is indicative only. You will not be penalised for
exceeding the suggested word count. Please do not include additional information which is outside
the scope of the question.
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