Green Cafe: Comprehensive Business Report - Finance, HRM, Law, Ethics

This report analyzes the business operations of Green Cafe, a new cafe venture. It begins with an examination of financial transactions, including sources, documents, and principles of monitoring financial performance, double-entry bookkeeping, and cost management. The report then delves into the HR life cycle, addressing talent acquisition, development, performance management, and recommendations for improving the waiter's role. It also explores legal aspects, including business transaction laws, contract and employee law implications, and ethical considerations within the hospitality industry. Finally, the report discusses communication, coordination, and integration of various functional roles within the cafe to enhance overall business performance. The analysis provides insights into financial management, HRM strategies, legal compliance, and ethical challenges faced by the Green Cafe business.

The hospitality business
toolkit

Table of Contents
INTRODUCTION...........................................................................................................................4
ACTIVITY 1....................................................................................................................................4
A) financial transaction of new business by identifying the types of sources and documents
and process.............................................................................................................................4
B)Principles of monitoring and managing financial performance........................................4
C)Principal of doable entry bookkeeping...............................................................................5
D) steps of the trial balance and their purpose.......................................................................5
E) type of cost and it can be managed financial performance of the new business..............6
F)- Importance of proper accounting .....................................................................................6
G)- Conclusion on the role of management and monitoring in achieving growth in new
business...................................................................................................................................6
ACTIVITY 2....................................................................................................................................7
A)- different stages of the HR life cycle as applied to issue in the talent acquisition and
relation with new Green cafe..................................................................................................7
B) Evaluation of HR life Cycle .............................................................................................7
C)Develop performance management plan to support job role..............................................8
D) recommendations and judgement .....................................................................................9
ACTIVITY 3....................................................................................................................................9
A) specific law for business transaction in Hospitality industry............................................9
B)- Contract and employees law impact of decision-making..............................................10
C) potential implication of two laws....................................................................................10
D) reflation on two ethical issues ........................................................................................11
ACTIVITY 4..................................................................................................................................11
A) different functional role within Hospitality sector..........................................................11
B)- Communication methods and levels used in an organization........................................12
C)- Coordination and integration within company..............................................................12
D)- Effectiveness of communication methods, integration and monitoring a specific
department............................................................................................................................12

E)- recommendation on coordination and integration enhance overall business performance13
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Hospitality is defined as taking care of the guest and anticipation of their demand and
needs. It is about people welcoming other people into their places where they work to spend
their times. This is an art of entertainment and receiving guest.
This report will take new business which will be Cafe business and this new business
name will be Green cafe. it will be nearby the Gymnasium because menus of this restrount will
include healthy salads and range of blended juice and smoothies, so they can attract customers.
Owner of this cafe will open their cafe at Moorgate in London.
This report will analyse how to manage finance and transaction in the new business and it
will include HRM life cycle within the context of HR strategy. In the other activity this report
will illustrate the potential impact of legal and ethical consideration on the hospitality industry.
In the ned of this report will explain fundamentals of coordinating and integrating various
functions of departments within this industry.
ACTIVITY 1
A) financial transaction of new business by identifying the types of sources and documents and
process.
Financial transactions is an agreement, or a carried out between the customers and sellers
to exchange a product for the payment (Baum., 2019). It also involves a change in the status of
the finance of two or more business or individual.
Financial transaction plays important role in the business and it will be important for the
green Cafe business to record their transaction in the documents like – book kipping, so they can
see how much profit they have earned till the end of the day. This transactions run day to day it
includes every transaction of the business like debit and credit, this also include documents like
trial balance.
B)Principles of monitoring and managing financial performance
One of the most necessary work of the business owners to undertake monitoring their
financial performance on a regular basis. Green cafe cannot run their day to day activities
without managing their performance and monitoring their performance, so they can compare that
their previous and current performance of their business. Green cafe cannot be successful if they
don't know how much profit they are making and it can make them successful or not. Financial
transactions will help them to manage their funds and their spends in the business.

C)Principal of doable entry bookkeeping
Double entry bookkeeping is the appropriate concept that every accounting transacting
has two aspects on the new business finance. The general ledger is the record of the two sides of
the two sides of each transaction (Brewster and Söderström., 2017). One side is debit and other
side is credit -Debit side shows balance which is take out from the business for some purpose of
if green cafe purchase anything for their business. Credit sides are shows money comes in after
selling of products.
D) steps of the trial balance and their purpose.
Purpose of trial balance is to ensure that all the entries done in the ledger and properly
balanced or not. Trial balance list the ending balance in each general ledger account. It is
important and purpose of trial balance that every amount which is debited and credited should
match.
Steps of trial balance
 prepare worksheet with three column
 Fill the account title and report right debit and credit column
 Total the debit and credit column
 compare the column total

E) type of cost and it can be managed financial performance of the new business.
There are different type of cost in the accounting for example- Fixed cost – this is the
cost of the fixed inputs in productions. Semi variable – this type of cost refers to the partly fixed
and partly variable (Brown, O'Kane and McCracken., 2016). Variable cost- this s cost of the
variable inputs used in the production. This will helps to manage calculation of the Green cafe
business, and they can see how much profit they are earning and what are their financial
performance.
Calculation
Revenue 10 dollar
Cost of goods sold 5 dollar
Gross profit 5 dollar
Operating expenses 3 dollar
Operating profit 2 dollar
Taxes
Net profit 1 dollar
F)- Importance of proper accounting
It will be important for the Green cafe business to record every transaction of the
business, so they can analyse the financial performance of their Business. They can find out that
how much this cafe is making profit, and they will also come to know that they should continue
their business, or they need some more changes to earn profit. There are many transitions in the
business which needs to be record in proper way like purchase of equipment, rent, etc. and profit
from the goods selling and providing services. All the transaction needs to be properly managed
and this all financial methods help to manage it properly.
G)- Conclusion on the role of management and monitoring in achieving growth in new business.
Management has huge role in the business because they will manage all the activities in
the new business. They are also responsible to record all the transaction of the business and don
proper accounting, so they can see how profit they are making through Green cafe business.

Otherwise, they recruit some accountants who manage all the transaction and management work
is to monitor their activities and check they are doing their work properly or not.
ACTIVITY 2
A)- different stages of the HR life cycle as applied to issue in the talent acquisition and relation
with new Green cafe.
There are 7 stages of the HR life which will help Green cafe business to resolve the
issues in their talent acquisition and retention (Burke, Sanney and Clapper., 2019). Those stages
include attraction, recruitment, on boarding, entablement, Development, retention, separation.
Attraction
This step includes talented employees in the team and talented employees in the Green
cafe business attract through the paying good salaries.
Recruitment
HR management of the Green cafe business should hire employees who have good
experience in this field. Employees will good experience can boost the growth of this business.
On boarding
One boarding means introduction of business to the new candidates. After the recruitment
they have to provide training to them, so they can understand their task in the workplace.
Entablement
In this step companies superiors meet and great with the new employees and tell them
about the mission and their vision and it also includes their role in the business.
Development
In this step HR department of the Business provide training and development to the
employees, so they can gain some skills.
Retention
In this stage HR life cycle give business to re- energize their staff, and they show
employees appreciation by offering them rewards.
Separation
In this stage HR process I to ensure polices and removing the employees from the system
as smoothly as possible.

B) Evaluation of HR life Cycle
Green cafe business need to improve their one of the job role which is waiter's role
(Chen and Voigt., 2020). HR life cycle can help them to improve this area and bring talent in
their workplace-
Stage 1
Green cafe business should look for the good and talented waiter in their business who
can provide quality services to the customers. Very best talent will also help them to grow in the
business.
Stage 2
They should recruit the employees according to their experience. they should have good
experience of the waiter's job role (COLLIARD and Hoffmann., 2017). They have to post job
post on the online sides and select the candidates who have good luxuriance and skills in this
role.
Stage 3
after the recruitment of the talented waiter they have to introduce them with companies
process, their culture and their duty.
Stage 4
In this sage they have to fire the appropriate waiter for the Green cafe business and their
superiors should tell them abut their job, their mission, visions and long term goals.
Stage 5
provide training to them so they can develop their skills more and provide support to this
new business.
Stage 6
managers of this business should provide rewards and offers to the employees, so they
give their best to achieve goals.
Stage 7
In this stage they have to replace those waiters who are not doing good in their jobs and
provide job to the talented candidate which has been hired by the Green cafe business.
C)Develop performance management plan to support job role
Develo Prior Activities to Resources Target Target Criteria for

pment
Object
ives
ity be
undertaken
Start
Date
End
Date
Success
To
increas
e
perfor
mance
of the
emplo
yees
who
are
workin
g in
the
compa
ny
High Training and
development
programs,
practical
sessions,
seminars, face
to face
conversations,
tips and proper
guidance for
from the
manager.
Online resources,
internet resources,
tool kits etc.
Practical sessions,
new equipment at
workplace, new
trainee staff.
22/02/20 30/02/20 Regular
training to the
employees for
their
improvement,
teach them
communicatio
n skills and
fast service
skills,
Increase the
potential of
the employees
and
implement
new skills.
D) recommendations and judgement
Green cafe business is facing problem in their one of the important department which is
Waiters in their business (Ericson and Whitley., Bank of America Corp, 2017). They are not
performing good in their wok so it is important for the Green cafe business to use HR life cycle
process to find talented employees in their workplace. Each stage and processor of the HR life
cycle can help them find better waiter staff for their company and their some other steps also
involve in this cycle which can improve the skills for waiter who are already working for this
business. For example- experienced employees in the company will improve the customers
experience and this will directly affect on their business reputation in then market, and they will
get good reviews in the online sites.

ACTIVITY 3
A) specific law for business transaction in Hospitality industry
In every country government have make specific laws for the every industry, similarly
Hospitality industry have two follow show legislation made the government. Green cafe
business also have to follow and one of them is business transaction law. According to this law
company have to show their every transaction because government charge some tax on them.
Green cafe business have to pay the tax's ans show every single transaction to the movement
otherwise government can charge fine from the Green cafe business owner. Government sends
some accounted to the business owners to whom they have to show their all the transaction. For
Example -Government do audit in every 2 or 3 moths in which CA come to check and it any
transaction is missing then they change some fine from the business so it is necessary for the
Green cafe business to enter their every transaction and hollow this government law and pay
taxes on time to avoid conflicts (Davis and et.al., 2018). Government can also take legal actions
against them if they found to much froed in their business.
B)- Contract and employees law impact of decision-making.
Contract and employees law have huge impact on the decision-making of Green cafe
business. They cannot run their business without following both the laws and because these laws
are made by the government and every company have to follow those laws. This laws are not
only for the food and beverage industry , every business have to follow this rules and provide
their employees rights in the company.
Employees law
In the employee's law Green cafe business have to provide equal pay, their shifty and
security in the workplace etc. have to provide, and they have to take decision about those police
and communicate with the employees. Managers and leaders of the company make the decisions,
and they also take decision about employees legislation.
Contract law
Contract law is the body of law that relates to making and enforcing agreements. A
contract is an agreement that a party can turn to a court to enforce. Contract law is the area of
law that governs making contracts, carrying them out and fashioning a fair remedy when there's a
breach (Fordyce III and Patterson., Visa USA Inc, 2019). This law also impact on the company,
and they have to take decisions on and make a agreement between employees and employer.

C) potential implication of two laws
Green cafe business have two follow two important laws of the government which are
Food Hygiene and shifty , food quality and compensation. This regulations are made for this
industry for the customers shifty in a context of their health.
Food Hygiene and safety
Green cafe business must ensure that their practices in the workplace minimize the risk
of harm their customers. There are many people in the UK affected from the food poisoning
every year so government have make rules for the food and beverage to provide hygiene and
safety to their customers. There are several issues which must be considered by the Green cafe
business that prepare and handle food – pest control, cleaning and disinfection, temperature
control, personal hygiene etc.
Food safety quality & composition
there are some rules which cover the make up of a rage of foods that could be high risk of
lower quality ingredients or products have been use by the Green cafe business (Gomes., 2016).
These foodstuffs also included bottled mineral water, meat and jams products.
D) reflation on two ethical issues
There are mainly two major ethical issues can be faced by the Green cafe business,
which can be equal pay and discrimination in the workplace on the bases of cast, language and
gender. Employees low can be used in this situation so company should provide employees their
rights because if employees will not get equal payment than it will demotivate them, and they
will not give their best in their task and it will affect on their business growth and their reputation
in the market, so they should provide this rights to the employees, so they can get minimum
wages decided by the government of UK employees can be keep motivated in the workplace
(Lin and et.al., Apple Inc, 2019). Other issue is discrimination which can also affect on the
companies employees and it creates conflict in the workplace so Green cafe should take
decisions abut this law, so they can overcome from the discrimination in the workplace and their
employees can work properly in the workplace.
ACTIVITY 4
A) different functional role within Hospitality sector
there are different different roles within the Green cafe for which employees should have
different skills and knowledge.

Front desk
This is responsibility of the managers manage the employees and also welcome the guest
in the cafe. They have to solve the query of the people and make order for the guest. Main work
of the manager is to look for the management of cafe and control every activity of the staff, so
they can make good experience of the guest.
Kitchen
Where Chief of the Green cafe prepare food for the guest and there are some employees
give supports and help cook in the cooking food (Rahman., 2018). Cook have their won skills to
make food for the guest.
Waiter
Waiter are the employees who serve the food to the guest, and they take order from the
guest and when their food is ready then they serve to the guest.
B)- Communication methods and levels used in an organization
There are different types of communication used in the Green cafe one of the oral
communication- in this method water talk with the guest and ask them what they like to eat.
Written communication which is also important because waiter of the Green cafe have to write
about the orders of their customers.
C)- Coordination and integration within company
co-ordination within the is important to make any business grow. Green cafe have to
look for their employees to have coordination Green cafe n between them (Rambe., 2018).
Mangers of this cafe should use practices like group activities run in the workplace so their
employees can understand each other and give their best toward the companies goals and their
objectives. It also enables employees to create flow of communication within the workplace
which is necessary of them to run their business effectively.
D)- Effectiveness of communication methods, integration and monitoring a specific department
There are some effective communication methods which should be used in the business-
Verbal and non-verbal communication.
Verbal communications
It involves exchange of message or any information by using the words verbally through
the face to face conversation (Sato, Kobayashi and Shirasaka., 2019). This makes employees to
understand message more clearly.