Professional Development Report: Skills and Competencies, Premier Inn

This report delves into the realm of professional development, specifically focusing on the role of a financial manager within the Premier Inn organization. It commences by highlighting the benefits of continuous professional growth for various stakeholders, including employees and employers, within the hospitality sector. The report then investigates the skills and competencies expected of a financial manager, such as leadership, problem-solving, communication, and mathematical proficiency. A self-assessment, utilizing a SWOT analysis and Belbin team roles, evaluates the author's abilities against the requirements of the role. Furthermore, the report examines various learning theories, like Honey and Mumford, and Kolb's learning styles, to inform personal and professional development strategies. A detailed development plan is constructed to enhance chosen skills and competencies, followed by a simulated job interview analysis. The report concludes by summarizing key strengths and weaknesses of the interview process, providing a comprehensive overview of the professional development journey.

Professional identity and
practice

INTRODUCTION.......................................................................................................................................3
MAIN BODY..............................................................................................................................................3
P1 Examine the key benefits of on-going professional development for different stakeholders within a
specific organization................................................................................................................................3
P2 Investigate professional employer expectations of skills and competencies within a specific
organizational context..............................................................................................................................5
P3 Assess own abilities, skills, and competences for a specific job role..................................................6
P4 Review a range of learning theories and approaches used for personal and professional development
processes.................................................................................................................................................8
P5 Construct a development plan to enhance chosen skills and competencies within a specific work
context...................................................................................................................................................10
P6 Undertake a job interview for a suitable service industry role..........................................................12
P7 Review key strengths and weaknesses of an applied interview process............................................14
CONCLUSION.........................................................................................................................................14
REFERNCES............................................................................................................................................15

INTRODUCTION
In the present climate, there is serious rivalry in business openings and profession
movement too. This opposition powers workers or individual to get familiar with each
information that frames the piece of prerequisites of a business (Alhaqan and Smith, 2020). This
report centers around making self evaluation in understanding of wanted proficient field. This
report is an outline of bearings that an individual can follow to accomplish wanted objectives in
profession way. To set up this report, picked association is Premier inn International. Picked
proficient field is monetary supervisor. This report will endeavor to plot various prerequisites for
a forthcoming monetary trough and furthermore examines about various arrangements of
abilities those must be controlled by an individual assuming function of monetary trough in an
association. Moreover, unique learning styles have been applied to feature about various
necessities and discovering that a person in administrative position must have. There is
additionally SWOT investigation of own skills and this will help further in detailing a successful
expert arrangement.
MAIN BODY
P1 Examine the key benefits of on-going professional development for different stakeholders
within a specific organization
Professional development alludes to the cycle of constant learning and this is finished
with a perspective on procuring and keeping up proficient accreditations. These qualifications
further aides in increasing an edge over understudies or hopefuls in a similar field. This cycle is
helping the culmination of scholarly course or any learning opportunity in a proficient way. This
expert advancement can be provided food in different manners, for example, contextual analysis
strategy, meeting, training, and networks of training, exercise study, coaching, intelligent
management and specialized help (Bates and Morgan, 2018). There might be some different
strategies as well. In setting of picked association, there are different continuous expert
advancement programs taken forward and they are advantageous for workers as well as give
advantages to boss. This is clarified as underneath:
Advantages to employees:

 Intrinsic inspiration: This is a demonstration of accomplishing something all alone and
there isn't desire for outer award for this undertaking. In the event that a worker getting
proficient turn of events, than this may include learning cycle of that representative
(Colmer, 2017). This entire cycle will prompt picking up interests in different fields and
worker will likewise begin taking care of that work as the person in question may locate
that charming and fascinating also. This will prompt expanded effectiveness of that
worker and consequently, an extraordinary factor for development in profession way of
that representative.
 Personal fulfillment: To make a worker remain in an association, the main factor that
impacts this result is the level of fulfillment that representative is accepting being in
business terms with that association. Continuous expert advancement can assist a person
with getting fulfilled as this cycle is offering lift to level of range of abilities and
information fitness of that worker. This prize is sufficient to fulfill a representative and he
will have the option to apply for future better possibilities too.
 Increased employability: As examined above, proficient improvement is a cycle which
people are getting finding out about various necessities that are significant for a person to
have to push ahead and furthermore upward in the profession way. Proficient
improvement is a cycle which offers expansion to qualities and aptitudes of a worker,
which makes that representative in more interest for different bosses also. This is better in
the two perspectives, monetary and non monetary also.
 Added incentive to resume: Professional advancement is a cycle which adds abilities and
aptitudes to a person which he can write in the resume. As the resume is the absolute
initial introduction that goes to a business, subsequently, it will assist that person with
leaving an awesome picture as a main priority of boss that will assist that individual with
experiencing the determination cycle at a helpful way (Desimone and Pak, 2017).
Advantages to employer:
 Skilled labor force: Professional advancement program assumes the fundamental function
of improving range of abilities of a representative. This will assist those representatives
with performing better and it will give the advantage of improved efficiency and benefit

to boss, this is because of reason that workers are getting more gifted and educated
individual (Dikilitaş and Yaylı, 2018).
 Up to date information: This cycle is helping both business and worker to pick up
information about changes in powerful climate and this will help boss in figuring
compelling techniques with the goal that dangers and shortcomings can be defeated
without any problem. In the event that business will have solid information pretty much
all the components that, it will empower them to shield the association from any genuine
risks, for example, expanded pace of worker turnover.
 Competitive bit of leeway through human resources: One of the main resource of any
organization, uniquely an organization working in friendliness industry, is human
resources. As Premier inn is a firm which includes direct cooperation among workers and
clients. In the event that proficient advancement is completed in effective way, than it
will prompt improved execution of workers lastly great serving to clients. On the off
chance that clients are fulfilled, they will get faithful to inn and subsequently, givens
upper hand to lodging.
 Organizational brand picture: In an enormous association like Premier inn,
representatives structure the main piece of promoting about organization's picture in
market too. On the off chance that representatives are fulfilled, they will spread a decent
picture of organization in market and thus, it will prompt structure of a decent presumed
picture of association in market. Representatives will be fulfilled in the event that they
are picking up what they aimed and anticipated from that association. to satisfy this need,
proficient improvement is the most proper instrument.
P2 Investigate professional employer expectations of skills and competencies within a specific
organizational context
In this report, chosen organization is Premier inn and aspired role is financial manager.
For this role, following skills and capabilities are required:
 Leadership: Financial managers are people who unite all the endeavors of entire account
group. Money is the establishment of any association and it helps in taking on each
activity (du Plessis and Eberlein, 2018). Consequently it is fundamental that money
directors are uniting the group in viable way. Chiefs realize how to improve effectiveness

and efficiency while keeping up trust in their capacity to push the organization ahead.
Successful pioneers exhibit the capacity to coordinate others and representative
undertakings. Great monetary supervisors assume responsibility for circumstances and
structure successful answers for support trust in their administration abilities (Geia and
et.al., 2020).
 Problem solving: Most huge nature of a Financial managers is that he is fit for
guaranteeing that issues are tackled based on different investigations. He has the duty of
examining financial plans or computation of danger related with a venture proposition.
Administrators have a profound comprehension of the organization's monetary objectives
and find compelling approaches to meet those objectives without imperiling the business.
 Communication: Since only one out of every odd individual in an organization
comprehends complex monetary information or archives, powerful money administrators
must have solid composed and verbal relational abilities. Money chiefs can clarify
confounded recipes or investigation to introduce data in an available way. Money chiefs
may work with numerous offices, and the capacity to modify their correspondence style
to effortlessly pass on data is a fundamental aptitude for effective administrators.
 Mathematical proficiency: The fundamental duty of monetary supervisors is to work with
enormous amounts of cash and to work in productive and powerful way, it is significant
that they are depending and learned in numerical capacities. Another significant quality is
of arranging and investigating information. They ought to likewise know about
worldwide money with the goal that they are able to take a shot at figures of an enormous
association like Premier inn (Hanitzsch, 2017).
P3 Assess own abilities, skills, and competences for a specific job role
In the given scenario, I am aspiring to become a financial manager and for that purpose, I
need to analyze my strengths and weaknesses which will help me to move forward in my career
path. Following table shows about identified qualities in four quadrants of SWOT analysis.
STRENGTH WEAKNESS
Communication (Verbal)
Motivation
Time management
Lack of understanding of professional

Identification of resource
Planning
Relationship building
standard
Less knowledge of other languages
Decision making
OPPORTUNITIES THREATS
Gain the higher position
Improve knowledge of hospitality operations
Proper management of resources
Increase level of confidence and leadership
Competition level
Changes in the policies and process
More use of technology
Difference in perception
Belbin team roles:
Dr Meredith Belbin studied team-work for many years, and he famously observed that
people in teams tend to assume different "team roles." He defined a team role as "a tendency to
behave, contribute and interrelate with others in a particular way" and named nine such team
roles that underlie team success (Infographics, 2019).
Action Oriented Roles
Shaper Challenges the team to improve.
Implementer Puts ideas into action.
Completer Finisher
Ensures thorough, timely
completion.
People Oriented Roles
Coordinator Acts as a chairperson.
Team Worker Encourages cooperation.
Resource Investigator Explores outside opportunities.
Thought Oriented Roles Plant Presents new ideas and
approaches.

Monitor-Evaluator Analyzes the options.
Specialist Provides specialized skills.
From the above table, financial manager is that team member which is playing the
thought oriented roles in a team in the hotel. This is due the reason that they are basically
planning and implementing the financial plans, they have the responsibility to monitor and
control different factors of a financial plan (Kennedy, 2016).
P4 Review a range of learning theories and approaches used for personal and professional
development processes
There are distinctive learning speculations those can be embraced to effectively execute
the individual and expert advancement plan in an enormous association like Premier inn. Two of
the huge hypotheses are clarified underneath:
 Honey and Mumford learning style: It is an idea which includes ID of four particular
styles of learning or inclinations: Activist, Theorist; Pragmatist and Reflector. These are
the learning approaches that people normally like and they prescribe that to expand one's
very own learning every student should:
 understand their learning style
 seek out occasions to master utilizing that style

 Kolb’s learning style: Kolb states that learning involves the acquisition of abstract
concepts that can be applied flexibly in a range of situations. In Kolb’s theory, the
impetus for the development of new concepts is provided by new experiences
(Korthagen, 2017).

P5 Construct a development plan to enhance chosen skills and competencies within a specific
work context
Proficient advancement plan is likewise called as representative improvement program or
individual improvement program. It is essentially the device of recording profession objectives
with the target of planning a methodology or guide to accomplish these objectives. Proficient
improvement plan is a troublesome undertaking to do however it requires some investment and
furthermore certain arranging with the goal that a compelling arrangement is planned. This cycle
will assist a person with following the pace of achievement and furthermore arrive at objective in
agreement of potential and capacities. This is the most suitable device to be utilized for
accomplishing long haul profession objectives (Premier inn and Sim, 2019).
Before formulating professional development program, it is necessary to identify the
skills and knowledge that are needed to be improved. Following table showcases development
opportunities and action in chosen organization, i.e., Premier inn:
Opportunities Current standard Future standard Action for
improvement
Time management 2 4
Proper scheduling of
task and prior
planning will help to
manage the time
Planning 3 5
By reviewing the past
activities and take the
suggestion from
leading staff.
Communication
(Non-verbal) 3 5
I will take part in the
seminars and
conferences to
improve non-verbal
communication

Leadership 3 5
Observation of
leading people and
reading the tactics of
leadership I will try to
improve leadership
Decision making 2.5 4
Referring the past
decisions and
involving the team
member in decision
making I will try to
meet the future needs
Language 2.5 4
For that I would join
the training classes
and interact with the
people who belong to
diverse background
Development plan for the position of financial manager in Premier inn.
SKILLS ACTIVITY TO
IMPROVE TIME FRAME EVIDENCE
Time management
Planning of activities
and gaining the prior
knowledge about use
of resource
2 months
Completions of event
at hotel in given time
period

Leadership
By books of reading
the books and journals
as well observing the
senior staff members
2 months
Offering the guideline
and direction to staff
members at
Travelodge hotel
Decision making
Use of past activities
and collection of
review of other team
members for decision
making
3 months
make decision in
absence of manager at
hotel
Communication
By improving the
interaction with the
staff and use of
gesture and hand to
communicate
information
2 months
Make interaction with
international visitor
using the gesture and
different language.
Planning
Reading and watching
the videos for
planning of hospitality
functions
2 months
Recently planned the
activities for event at
Premier inn
Team working
Taking active
participation in team
meetings and
improving interaction
with people
1 month
Taking part in meeting
at hotel and parties
with staff members.