This report delves into the financial management and operational aspects of the hospitality sector, using Birdhouse Coffee House as a case study. It covers key concepts such as principles of financial performance, double-entry bookkeeping, trial balances, and cost analysis (fixed, variable, and semi-variable). The report also examines the value of accurate financial recording and provides examples of net profit and gross profit margins. Furthermore, the report explores the employee life cycle, performance management plans, and relevant legal considerations, including health and safety, equal pay, and employment laws. The analysis highlights strategies for talent acquisition, employee retention, and the importance of legal compliance for mitigating risks and enhancing business performance. The report emphasizes the need for effective financial management and a robust management accounting system to ensure profitability and sustainable growth within the hospitality industry.