Project Completion Review Report: Fiona Stanley Hospital IS Project

This project completion review report details the implementation of an Information System (IS) at Fiona Stanley Hospital, focusing on improved clinical decision-making, workflow efficiency, and patient safety. The project, completed with a minor delay and budget increase, encompassed deliverables such as system design, coding, and training. The report analyzes project benefits, scope performance, time and cost metrics, and lessons learned, highlighting areas for improvement like stakeholder engagement and technical risk mitigation. Key findings include the successful implementation of a fingerprint scanner for enhanced security and the need for improved team collaboration and testing procedures to avoid future delays and budget overruns. The report also outlines outstanding actions, such as refining project schedules and enhancing team skill sets to improve future project outcomes.

Project Completion Review Report <Insert Project Name>
Fiona Stanely Hospital
Development of Information System in
Healthcare Industry
PROJECT COMPLETION REVIEW REPORT
DETAILS
Project Title Development of Information System in Healthcare Industry
Project ID Project plan
Document ID PM/2019
Date Produced 17/05/2019
Project Manager Mr. Peter Forbes
Sponsor Mr. Ian Smith (Chief Executives)
APPROVALS
.
Name Signature Title Date
Mr Jason
Rampellini
Please fill Supervisor 20/03/2019
Mr Michael
Meehan
Please fill Program Manager 20/03/2019
Mrs Suzie May Please fill Deputy Chair 20/03/2019
DISTRIBUTION
Name Title
Mr Jason Rampellini Supervisor
Mr Michael Meehan Program Manager
Mrs Suzie May Deputy Chair
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Project Completion Review Report <Insert Project Name>
1.0. PROJECT BENEFITS REVIEW (compared to charter)
Status Comments (expected benefits, deviations, etc)
Unchanged
Reduced
Enhance
The successful implementation of the Information System (IS) in the healthcare system would
improve the clinical decision making by reducing rate of errors. It will improve the process of
workflow and decrease the length of stay inside hospital. It will also successfully improve the
safety of the patients. Moreover, it can be said that overall management and operation system
of the healthcare industry would be improved. It has been reviewed that the project is completed
within tome and estimated budget and also meet all primary project objectives and clients
expectations.
2.0 PROJECT SCOPE PERFORMANCE
Deliverables
Successful implementation of the Information System will make sure that the functional and operational activities of the
healthcare industry are running well. The project is required to be accomplished within 16 weeks. It has improved the
safety and security of the patient’s healthcare system. In addition to that, the system design and development has been
completed within the estimated timeline of 16 months. It is reviewed that, the system has also reduced the level of
functional errors.
The product deliverables
 The project sponsor should approve the project charter
 The requirements are to be documented
 The budget and rime needed for the completion of the project should be estimated
 Design project plan with key milestones
 Design outline of the IS
 Coding, modelling and testing
 Arrangement of on ob training
 Developing closure report
Project management deliverables
 Validation and verification before final handover
 Design of the hardware modules
 Quality testing
 Accomplishment of the project within assigned budget of $20,000
 Awareness program
 Delivery of the final IS to healthcare industry
Major scope changes
After reviewing the complete project deliverables and outcome it is identified that some of the factors and project
implementation components are needed to be changed for this particular project. The project scope, project schedule,
budget and system specifications are requested for change. The project scope and project schedule are needed to be
change because there are possibilities of project deliverable running behind the scope and schedule. Besides this, the
programming codes are somewhere requested for change to improve the system operational activities. It is reviewed
that the stakeholders were not enough interested on the involved project development processes and therefore, the
stakeholders interests are also need to be changed.
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Comments
3.0. PROJECT TIME PERFORMANCE
Original Completion Date (as PM Plan) Mon 15/7/19
Actual Completion Date 23rd July 2019, Tuesday
Comments
The project was expected t be finished on 15th July, Monday,2019 but actually completed with a delay of 6 days
that is on 23rdJuly, Tuesday,2019. This additional 8 days were required during the Information System
execution period due to the implementation of a fingerprint scanner.
4.0 PROJECT COST PERFORMANCE
Original Budget (as PM Plan) $20,000
Actual Final Cost $24,240 (increased by $4,240)
Comments
This extra $4,240 was required by the project manager due to contingency plan. Though, it is determined that
this increased amount of budget can be covered
5.0 LESSONS LEARNED
What went well
The project commenced on time within any sort of delay and all the project staff members showed extreme
interest towards the Information System implementation project for the healthcare industry.
The numbers of registration has been increased a lot because the patients are early waiting for the Information
System to store confidential financial and personnel data.
It is learned that the planning activities were done according to the assigned schedule and as a result no delay
has been reported for her project planning schedule. Apart from that throughout the project life cycle period the
project quality plan has been thoroughly maintained.
Weekly meeting has been conducted by the project team to keep them all collaborative towards the assigned
work activities. In order to avoid team conflict the assigned project manager also conducted face to face one
on one meeting session throughout the project development period. During the project development lifecycle
no such negative level performance issues has been identified.
Areas for improvement for future projects
After analyzing the details operational and functional activities of the Information System it has been
determined that the project manager failed to accomplish the project within assigned time and budget. The
budget was increased by $4,240 and the time was increased by 8 days. The time delay occurred due to the
implementation of fingerprint scanner for tightening the security of the health care industry more than the
current. On the other hand, the budget has been increased due to the approved baseline.
In order to review the project team members performance project sponsor arranged meeting. For further
improvement biometric access are needed to be incorporated
The project team members failed to keep maintain the team balance as a result intra team conflict had been
occurred. The IS implementation project in the Healthcare industry was completed with completed approval
from the project sponsors. Technical risks and operational risks are needed to be mitigated. These risks page 4 of 5

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occurred due to inappropriate testing of the Information System. Due to wrong coding the system failed to meet
all operational expectations. Therefore in future some technical changes are needed to be incorporates to the
system.
However, for certain cases corrective actions were taken in terms of security concern and data migration. In
order to restrict some security risks such as patient’s information hacking, finance data access the process of
fingerprint scanner has been implemented. Due to the presence of this application no unwanted users would
be able to access information or enter to the premises without technical and non technical permission. Apart
from that in order to avoid the risks with data migration the Hospital management team decided to migrate the
data to the development team for higher security.
6.0 OUTSTANDING ACTIONS (e.g. unfinished work, ongoing issues and risks)
Due to constricted project timeframe the project failed to be accomplished within assigned timeline. In order to
resolve this risk a proper project schedule should be planned based on the project activities. Inadequate
project resources are the other risk needs to be mitigated through involvement of new skilled working
employees.
The system failed to meet all expected operational expectations due to this reason significant testing
mechanism should be conducted in terms of unit testing, integrated testing and user acceptance testing.
All the working members were not equally skilled therefore, technical issues have been identified in order to
resolve this risk on job training program needs to be arranged y the project manager and in order to improve
the technical skills the project team associate are all needed to attend the classes on a regular basis.
The project team failed to work as a team and thus continuous issues of intra team conflict was occurring
throughout the life cycle period. In order to resolve the team members should use open communication
approach while sharing project related information with each other.
END OF
PROJECT COMPLETION REVIEW REPORT
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