Analyzing Leadership, Culture, and Motivation at Fit Flop

This case study report examines Fit Flop's leadership roles, organizational culture, and team motivation strategies. It explores the different leadership roles within the company, such as motivator, coach, learner, mentor, communicator, and navigator, and how these roles contribute to effective transitional change. The analysis incorporates the Charles Handy model to assess Fit Flop's organizational structure and culture, recommending the task culture for optimal employee management. Furthermore, the report evaluates how Fit Flop builds effective teams through motivation, referencing Maslow's Hierarchy of Needs and Herzberg's Two-Factor Theory. The Tuckman model is also mentioned in context of team development attributes that may contribute to Fitflop success. This document is available on Desklib, a platform offering a wealth of study resources for students.

Case Study Report and
Presentation

Contents
INTRODUCTION...........................................................................................................................4
QUESTION 1..................................................................................................................................4
QUESTION 2..................................................................................................................................7
FINDINGS.................................................................................................................................10
CONCLUSION..............................................................................................................................16
REFERENCES..............................................................................................................................17

INTRODUCTION
The business is the important area which manages all the functions and the growth
through which the generation of the revenue is being analysed and managed. All the business
organisation are comprised of the managers, employees and the consumers. In all the functioning
of the business there is been see n that the employees plays a major role as they opt and frame all
the working to be adapted and managed (Abdelaal, Khater and Zaki, 2018). Any of the firm
cannot be operated without the employees and the effective management and working. The
organisation chosen in this report is Fit flop this is a well known brand which deals with
footwear and are being present in different areas in the world. In this report their will be
discussed the roles of the leadership and also the culture and the structure of the company with
their effective management and working through all the transitional change. Further it will also
provide the theories in relation to the motivation with the tuck man model as it helps in
identifying all the strategies for the company.
QUESTION 1
Elaborate role of leadership available in within Fit flop and also how there structure and culture
in organisation can manage effective transitional change
Different roles of leadership in Fit Flop
Meaning of leadership
Leadership is mainly the authority or the ability of the person to manage and motivate the
group of the people in order to provide them proper guidance and also to frame and manage the
affective working through which all the objectives can be gained for all the higher areas and the
authorities. In all the company it is important to have the good leaders and some of the main
qualities of the leaders are like the good communication with providing the motivation top the
leaders through all embarking orders (Acevedo, 2018). As the Fit Flop company applies the
participative leadership in their company in which they manage all the responsibilities by
delegating and managing it for further working and responsibilities. All the employees over their
have the equal right to share their views and also to maintain the formation of the strategies and
the adaptability in the participative manner. they are merely being encouraged by their leaders to
come up with some innovative approach and the ideas which will helps in growth and the

success of the company. Some of the major roles of the leadership are being mentioned
thereunder: Motivator- In order to manage the general motivation of the employees there are some
many ways and the options being available some of them are like the money, promotions,
perks and many more all these aims out to maintain the positive approach within the
company. All the leaders thereby focus on managing the motivation as they draws and
make their employees to feel motivated by the different productivity and the motivating
manner through perks and the appreciations. It is also been given to them by opting and
managing different kind of theories which are being available(Anderson, 2019). Coach- All the leaders carry out different kind of roles in which they maintain the
development of the future career and the goals and this also implies to guide all the
employees towards their further targets and the specific areas. Learner- This considers to have the important role in order to manage the firms to
perform all the effective functioning of the leaders. All the leaders focus on being gaining
growth in the future and they also aim to manage the employees growth and the
adaptability through which the better growth and the development can be applied. So the
leaders are required to learn in every phase so that they can eventually gain and give the
major goals and growth to all the employees in the organisation. Mentor- It is being seen that some of the major role which the leaders genera;y play is of
the mentor in which they guide all the employees regarding the working with all the right
directions and also manage the successful positions in which achievement and the
framing of the cultural values can be opted. In Fit Flop company their can be seen that all
the employees get the proper guidance with their employees who are being working and
there is implied to have the management and the asset through which the foundations and
the asset can be applied. It provides the guidance and the objective s to be managed
effectively(Ardley and McIntosh, 2019). Communicator- All the leaders will have to be the best communicator as this is the
important method in all the company where the employees manages all the basic
requirements in the firm. All the elders manage to listen all the work and the managers in
proper manner and this is generally being done so that they can communicate in proper
manner. They manage all the effective roles and the responsibility through which the

working can be applied in the concise manner. It helps in framing and managing the roles
through which growth and the positivity in the employees can be drawn.
 Navigator- this is mainly all the navigation and the working through which the
appropriate directions are to be given to the person in the company. The leaders implies
to have the support in the general mission through which they construct and maintain the
opinions so as to draw the strategies for the growth. All the leaders tries to navigate al;l
the employees to manage the work and also to affirm the roles and the adequacy in which
the mission and the general vision can be opted(Camlin, 2021).
Culture and the Structure in organisation will support all the good benefits and the opted
strategy for the company
This manages all the structure and the culture in which they manage to play an important
role for the further development of the company. This maintain the structural and the cultural
theory in order to accompany all the transactional changes in the organisation. As in context to
Fit Flop some of the major areas are like the Charles Handy model which is mentioned there
under:
CHARLS HANDY MODEL
It is mainly the theory which implies all the organisational structure in which the
effective link and the strategies can be applied and managed. Their is been seen that al the
classification in context to the business structure are being managed and effectively explored.
Their is been given 4 types of theory which are being mentioned thereunder: Task culture- It is the important culture which helps in managing and applying all the
objectives which are being raised in the company. Their is been formed all the
specialization in which all the common groups and the common applicability of the rules
are being applied. As the Fit Flop company manages all the various departments and the
team to be managed properly so their will not be any conflicts which are been
addressed(Caouette and O’Connor, 2019). Role culture- In this culture two phases are opted they are like the high degree
centralization and the high degree formalisation. It helps out in managing all the
regulations and the rules with the formulas their is been opted the major roles and the
responsibility through which the qualification can eventually manage all the
understanding of the employees.

 Personal culture- This culture manages the focus on all the paid work of their employees
and also manage the performance on the basis of the reward system with all the effective
goals that are being motivated and are achievable.
 Power culture- In this structure all the organisation tends to maintain the working
through the leaders as here the quick decision making is being applied and the leader
maintain the work in a systematic way. As the fit flop is the large organisation they
considers to have various departments and also adhere to have single leaders to maintain
all the work accurately(Del Giudice, and et.al., 2018).Through this above analysis there is
been recommended that the task culture is the better option which can be applied and
managed by the company as this implicates and provides all the management of the
employees it maintain the employees of the company and also assign the task. Feel good
champions, Feel good five and the walking around are the important areas which
manages the feel good strategy.
QUESTION 2
Evaluate and also analyse all ways that helps Fitflop to build effective teams through motivation
also identify all team development attributes that may contribute to Fitflop success
Concept of Motivation :-
Motivation is a procedure through which individuals get the willingness to perform their
tasks better and effectively. It focuses on making the individuals goal oriented by giving them a
reason to work . It is a big concept that is used by the organizations to make the individuals
purposeful towards their work by providing them a willingness to work. It is very essential for
managers of the organization to increase the performance and productivity level of their
employees in a positive way and it is easy to achieve through providing motivation to them
(GoedeBoshuizen‐van Burken, 2019).
Theories of Motivation :
Motivation is a complex concept that is perceived by different researchers according to
their own perceptions. As it has a great impact on the performance of the employees by making
them productive towards the work , authors provide their own theories of motivation to be
applied by the organizations in their business practices. Some essential and eminent theories of
motivation are explained hereunder :

Maslow's Hierarchy theory : This theory of motivation is mostly used worldwide. It was given
by the famous author Abraham Maslow. It focuses on fulfilment of five basic needs of human
beings. These needs are put in a hierarchy according to their importance in a pyramid form. It is
based on the values and needs of individuals. According to the level of values, Following is the
heirarchy of Maslow' motivational theory :
 Psychological needs : It is the most fundamental need of the individuals, including the
fulfilment of key basic requirements of humans such as -food, clothes, shelter etc.
 Safety needs : It is the second basic necessity of individuals that refers to the need of
feeling secure, loved and having a safety from factors like natural calamities etc.
 Love and Belonging needs : It refers to those requirements of individuals that asks for
harmony and good relationships with other individuals to ignore loneliness. It includes
family building, sexual interactions, love relations etc.
 Esteem needs : It states the respect and value of the individuals that they want to be
respected by others living in the society(Genevrier, Zambrzhitskaia and Yagodin, 2019)
 Self actualisation needs : It is the last need of the heirarchy that refers to the
enhancement of potential and productivity of the individuals. It involves personal beliefs
of self promotion and growth.
Herzberg Theory of Motivation : It was provided by Herzberg and Vroom in the year 1964.
This theory is also known as Two factor theory as it considers two factors of workplace for
providing motivation. Those factors are – Satisfiers or Motivational factors and Dissatisfiers or
Hygiene Factors. These two factors are explained below :
 Motivational factors : These are Satisfiers or inbuilt factors of the workplace that
provide satisfaction by fulfilling needs of individuals. It includes the following identified
factors :
◦ Possibility for promotion and growth in the organization
◦ The task at hand
◦ Achievements
◦ Recognition
◦ Advancements

 Hygiene factors : These factors reduce the level of dissatisfaction of the individuals.
They mainly focus on creating and maintaining the hygiene conditions in the
organization so that the employees do not feel dissatisfied. The hygiene factors include :
◦ Working environment of the organization
◦ Earnings
◦ Relationships
◦ Behaviour of Superiors with their subordinates.
Tuck man's model : This model was provided by Bruce Tuck in 1965 to promote teamwork. Its
objective is to make team members take their responsibility for performing the tasks at-hand by
maintaining harmony with team members. It involves 4 steps that are mentioned below :
 Forming : It refers to the process of forming a team and allocation of tasks among team
members. It includes creating good relations among team members, planning for the team
as a whole for achieving team objectives and thereby achieving organization's overall
goal(KristineDeAnne, 2018).
 Storming : It involves formulation of strategies for the performance of tasks. Strategy is
formulated by getting different ideas from all team members and choosing the best
possible one to be implemented.
 Norming : It refers to bringing awareness about the policies, rules and regulations
among the team members. The responsibility of ensuring whether the rules are being
followed or not is given to ideal team members.
 Performing : It is the last step of this model that is done after consideration of the above
steps. It involves the practical execution of the tasks planned.
This model can manage effective team building and also enhance the performance and
the quality of work of all the company and it helps in managing the production enhancement,
quality of services and effective team building.
Strategies
It is mainly all such planning which are being used by the company in order to gain the
objectives. Fit Flop can opt certain strategies through which growth can be managed. Their are
various factors which are being used by the company in order to motivate the employees they are
like:

 Rewards and appreciations- as when the employees get the proper rewards that are
managed with good efficiency there is being laid that it will motivate the employees and
will make them to manage all the worthy and also the efficiency through which all the
factors are being opted. The employees on all such areas get the motivation and will work
with more hard work in future(NEAMȚU and Bejinaru, 2018).
 Opportunities for decision making- it gives the ides and the goals in which all the
employee will get the factors through which motivation can be retained. All the people
want to make decision making through which employees will gain the motivation and the
opportunities(Terziev and Klimuk, 2021).
FINDINGS
Introduction
Notes
In this PPT their will be provided the effectiveness of the team and also the general
motivation as in the case study. Fit Flop implies to manage the strategies through which the
motivation and the teams management can be laid.
Concept of motivation

Notes
When the company gives the proper motivation then that will make them to shift and get
all the growth in their working area as their will be increase in the retention rate and no
absenteeism being seen and the lesser conflicts can be observed.
Motivational theory

Notes
Fit flop company in order to get the result in shorter span can apply the hertz berg theory as that
will make the motivation with varies hygiene factors and it make the growth ion the workplace
through which the progress can be applied.
This company can get the growth as the Fit flop want to maintain the general tendency and the
working and there is been seen that this theory manages and provides the supervision and also
remove the demotivation and the dissatisfaction which is been seen in the individuals.
Tuckman Model

Notes
Tuckman model will help the Fit Flop company to gain the advancement and also to manage the
profit through which all the motivation can be opted and the performance of the employees can
be enhanced.
Fit flop company in order to enhance the growth and the productivity can apply the Tuckman
model as that will manage the team effectiveness. It provides the positive attitude and the team
spirit through which all the goals and the objectives of the company can be gained. It provides all
the positive approach and the working so as to enhance the further development. The employees
productivity can be increase as by carrying the objectives and the goals ans also by managing the
quantitative manner for the better result and the teams working, Fit Flop can ultimately maintain
the success through which the growth and the qualitative approach is being outlined.
Strategies