System Analysis and Design for 'You Can Fit In' Fitness Supercenter

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System Analysis and Design
1

Executive summary
One of the integral parts of the project is system analysis and design. It is one of the essential
processes to be initiated for any project. This report will focus on the design of the system of
“You Can Fit In” organization. This organization runs the fitness centres and now it plans to
expand the business to the gold coast. The business requirements and the functions of the
business are provided in the report. The capabilities and benefits of the business are evaluated
using the vision document. The project management plan and the cost-benefit analysis is
done in the report.
2

Table of Contents
Executive summary....................................................................................................................2
Introduction................................................................................................................................5
Business information..................................................................................................................6
Business functions......................................................................................................................7
Project management...................................................................................................................8
Gantt chart..............................................................................................................................8
Work breakdown Structure....................................................................................................9
Pert Chart...............................................................................................................................9
Organization chart................................................................................................................10
Vision documentation..............................................................................................................10
Problem:...............................................................................................................................10
Capabilities of the system:...................................................................................................11
Business benefits:.................................................................................................................11
Risk Analysis...........................................................................................................................12
Cost-benefit analysis................................................................................................................13
Feasibility analysis...................................................................................................................15
Conclusion................................................................................................................................15
Fact Finding Document............................................................................................................16
Questionnaires......................................................................................................................16
Research Completed.............................................................................................................16
Interview Questions.............................................................................................................16
Use Case Diagram....................................................................................................................17
Separated Use Cases............................................................................................................17
Complete Use Case Diagram...............................................................................................20
Class Diagram..........................................................................................................................22
Activity Diagram......................................................................................................................23
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ER-Diagram.............................................................................................................................23
Sequence Diagram...................................................................................................................24
Gantt chart................................................................................................................................25
Conclusion................................................................................................................................26
References................................................................................................................................27
List of Figures
Figure 1: Gantt chart..................................................................................................................8
Figure 2: Work Breakdown Structure........................................................................................9
Figure 3: PERT chart for the critical activities..........................................................................9
Figure 4: Organizational chart of the organization..................................................................10
Figure 5: Use Cases of Customers...........................................................................................18
Figure 6: Use Case of Finance Manager..................................................................................18
Figure 7: Use Case of Gym Instructor.....................................................................................19
Figure 8: Use Case of IT Manager...........................................................................................19
Figure 9: Use Case of Operation Manager...............................................................................19
Figure 10: Sales and Marketing Manager................................................................................20
Figure 11: Complete Use Case Diagram of System.................................................................20
Figure 12: Class Diagram.........................................................................................................22
Figure 13: Activity Diagram....................................................................................................23
Figure 14: ER Diagram............................................................................................................23
Figure 15: Sequence Diagram..................................................................................................25
Figure 16: Gantt chart..............................................................................................................25
List of tables
Table 1: Cost Analysis.............................................................................................................13
Table 2: Benefit analysis..........................................................................................................13
Table 3: Net benefit..................................................................................................................14
Table 4: Questionnaires............................................................................................................16
Table 5: Interview Questions...................................................................................................17
Table 6: Use Cases Description...............................................................................................20
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5

Introduction
The primary step in the setting up of an organization is the system analysis and design. The
gaining of some business insights and the capabilities prove to be beneficial in providing
comprehensive information about the organization so that the new development plan can be
prepared. The organization has 13 fitness centres in Australia and is now planning to place
the supercentre at the Gold Coast. The report provides information about the requirements of
the supercentre that is going to be set up in Gold Coast. The risks that can be encountered in
the management of the project are also highlighted in the report (Klein et al. 2015).
6

Business information
The organization named “You Can Fit In” runs various fitness centres in Australia. The
centres are scattered across Victoria and South Wales. These fitness centres are considered as
one of the best centres for fitness. The organization has 13 centres across the country and the
CEO of this organization Adam Apples is planning to expand the business to Gold Coast.
There are 3 managers that are responsible for handling the business and report to Adam. The
headquarters are in Melbourne. The finance department is managed by Donald Dollars, the
sales department is managed by Sally Molly and the operations department is managed by
Chia Chen. All the centres have similar tasks (Conforto et al. 2016). There are various
instructors and tutors in fitness centres. The management of the accounts of the organization
is done on OnAllAccounts which is an accounting package. The other issues are handled with
Microsoft Excel.
7

Business functions
The supercentre of the organization is planned to be developed in the Gold Coast that will
have the facilities which are not present in the current fitness centres. The supercentre is
planned to be used for full family experience. The development of the new supercentre and
the development responsibilities are given to Mark Lewis who will be managing the
supercentre. Nina Stay is an expert in planning the new development plans for the
organizations. Nina will coordinate with Mark to discuss the planning of the supercentre
(Görög and Mihály 2016).
The supercentre that is planned will be having some art-of-state facilities and personal
services that are not present with other facilities. These new personal services are developed
to attract new customers to the centre. The brand value is supposed to be increased using
these services. The new facilities of the supercentre include swimming pool, sports store to
sell sports equipment, snacks bar is also included in the centre, and special programs are also
included such as child fitness program, special aerobics instructor and children entertainment
facilities. The supercentre will contain some special services like access to services, full
membership plans for unlimited access and basic access to members with basic membership
plan (Mir et al. 2014).
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Project management
Gantt chart
ID Task
Mode
Task Name Duration Start Finish
1 Meeting with
managers
5 days Mon
03-12-18
Fri 07-12-18
2 Identification 2 days Mon 03-12-18Tue 04-12-18
3 Place and Date selection2 days Wed 05-12-18Thu 06-12-18
4 Meeting conduction1 day Fri 07-12-18 Fri 07-12-18
5 Reviewing
business
operation
5 days Mon
10-12-18
Fri 14-12-18
6 Gathering company records2 days Mon 10-12-18Tue 11-12-18
7 customer requirements2 days Wed 12-12-18Thu 13-12-18
8 Analysis 1 day Fri 14-12-18 Fri 14-12-18
9 Analysing the IT
requirements
2 days Mon
17-12-18
Tue
18-12-18
10 ISP settlement 1 day Mon 17-12-18Mon 17-12-18
11 Online accessibility1 day Tue 18-12-18Tue 18-12-18
12 OnAllAccounts
Analysis
4 days Wed
19-12-18
Mon
24-12-18
13 Tracking 2 days Wed 19-12-18Thu 20-12-18
14 Checking 2 days Fri 21-12-18 Mon 24-12-18
15 Report Preparation1 day Tue 25-12-18Tue 25-12-18
16 Drafting Final Preparation1 day Tue 25-12-18Tue 25-12-18
S M T W T F S S M T W T F S S M T W T F S S M T W T F
26 Nov '18 03 Dec '18 10 Dec '18 17 Dec '18 24 Dec '18
Figure 1: Gantt chart
9

Work breakdown Structure
Figure 2: Work Breakdown Structure
Pert Chart
Figure 3: PERT chart for the critical activities
10
You Can Fit In
Meeting with
Managers
Identification
Meeting
Conduct
Dates and Place
Analysing IT
requirements
Online
Accessibility
ISP settlement
Business
Reviewing
Analysis
Customer
requirements
Gathering
Companions
Account
Analysis
Checking
Tracking
Report
Preperation
Final
presentation
drafting

Organization chart
Figure 4: Organizational chart of the organization
Vision documentation
Problem:
The process of building the new supercentre requires the development of the new information
system that will incorporate the database for the supercentre. The supercentre at the Gold
Coast requires new information system as the process and the services that are provided at the
supercentre are totally different from the other fitness centres of the organization. the vision
documentation will document the challenges that will be faced while the implementation of
the new information system. The discussion between Nina and Mark has raised some
arrangements that are needed to be done and met for the development of the new system in
the supercentre (Papke-Shields, Karen, Boyer-Wright and Kathleen 2017). The areas for
special attention are:
 Accessing internet services
 Online access for online members
 Customized size of the supercentre according to the customers
 Web platform for the online accessibility of the customers.
 Tourist engagement
 Facilities and services for the tourists
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Capabilities of the system:
The supercentre is built with a vision that the supercentre can hold the capacity of a large
number of customers to generate larger revenues. As per the discussion of the Nina and
Mark, the supercentre is an important project for the organization and the CEO Adam Apples
which makes it very important to have a separate information system. The new capabilities of
the information system are unsure as per the Nina. The location of the supercentre is at the
Gold Coast and this place has a high potential for attracting the tourists. The analyzation of
the 13 centres will be used for the gathering of information about the behaviour of the
customer so that the capabilities of the new supercentre can be evaluated (Silvius and Gilbert
2017). The capabilities of the new system are:
 Real-time information about the calories lost by the user.
 Computer café with the availability of children entertainment.
 Snack bar for the fitness centre
 Fitness programs for the children.
 Training programs for attracting new customers.
 Devices equipped with new services for the customers.
 The devices capable of monitoring heart rate and pulse rate of the customer.
 Wearable fitness device for the customers.
Business benefits:
As per the analysis of the current scenario of the marketplace, the supercentre that is planned
for the Gold Coast is supposed highly beneficial for the organization and attracting large
customers to the fitness centre. The target customer for the organization is the families and
the tourists that come to Gold Coast on occasions. The supercentre will hold special features
and services to attract new customers and tourists. There are specific membership plans for
the customers where the full membership members will have greater advantages such as 24/7
access to the web services. There are various new programs and training facilities that are
proposed for the supercentre. The supercentre will have wearable devices that will transmit
the heart rate and the pulse rate of the individual members to the database system. The
supercentre will have 24/7 web access to the customers, and it is equipped with the internet
café that will enable the communication between the customers to enhance and improve the
fitness. These facilities will have the positive impact of the organization on the market share
(Lappe, Marc, Spang and Konrad 2014).
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