System Analysis & Design: Implementing a New IT Management System

Desklib provides past papers and solved assignments for students. This project details the analysis and design of a new IT management system for a fitness center.

System Analysis and Design

Contents
Table of Figures...............................................................................................................................3
Executive Summary.........................................................................................................................4
Introduction......................................................................................................................................5
Background Information..................................................................................................................7
Business Function............................................................................................................................8
Organizational Chart........................................................................................................................8
AREA OF ORGANIZATION UNDER STUDY [PROBLEMS WITH BUSINESS]....................9
System Vision Document..............................................................................................................10
Project Management......................................................................................................................11
Work break down structures..........................................................................................................12
GANTT CHART...........................................................................................................................12
PERT Chart....................................................................................................................................14
Risk Analysis.................................................................................................................................15
ANTIPTICTED BENEFITS..........................................................................................................16
Cost-Benefit Analysis....................................................................................................................17
Methods for analysis of cost benefits............................................................................................18
Analysis of the feasibility..............................................................................................................18
Risk and Cost Mitigations.............................................................................................................19
Conclusion.....................................................................................................................................19

Fact Finding Document.................................................................................................................21
Interviews..................................................................................................................................21
Interview Questions...................................................................................................................21
Questionnaire.............................................................................................................................22
Findings from Interview and Questionnaires............................................................................22
Other Fact-Finding Techniques.................................................................................................23
Use Case Diagram.........................................................................................................................24
Activity Diagram.......................................................................................................................26
ER Diagram...................................................................................................................................27
Case Diagram.............................................................................................................................31
Sequence Diagram.........................................................................................................................32
Gantt Chart.....................................................................................................................................33
Recommendations..........................................................................................................................34
Conclusion.....................................................................................................................................34
References......................................................................................................................................36

Table of Figures
Figure 1: Organizational Chart........................................................................................................8
Figure 2: Work break down structure............................................................................................11
Figure 3: Gantt Chart.....................................................................................................................13
Figure 4: PERT Chart....................................................................................................................14
Figure 1: Use Case Diagram..........................................................................................................23
Figure 2: Activity Diagram............................................................................................................25
Figure 3: ER Diagram....................................................................................................................26
Figure 4: Case Diagram.................................................................................................................31
Figure 5: Sequence Diagram.........................................................................................................32
Figure 6: Gantt Chart.....................................................................................................................33

Executive Summary
This report is developed as a documentation of the development of anew IT management system
for Yes You Can Fit In fitness center. The CEO of the company Adam apple is planning to
increase the business and promotion of the company by expanding the company to the Gold
coast. A supercenter is to be developed that will consist of all the advanced technologies along
with the basic technologies that are present in other 13 fitness center of Yes You Can Fit In. This
report is prepared to highlight the business strategies and methodologies that are used for the
development of the new IT management system as the old OnAllAccount management system is
not able to handle the complexities of the new supercenter feature. The report will discuss the
Gantt chart and PERT chart that will be prepared for analyzing the milestones of the company. In
the second part of the report, different data gathering and charts are discussed that are used for
understanding the requirements of the client. Use case diagrams, ER diagrams, Activity diagram
and sequence diagrams are been used for deep analysis of the user interaction and the user
requirement about the new IT management system of Yes You Can Fit In.

Introduction
This report will reflect the strategies and the business plan that is adopted during the
development of a new IT management system for the new supercenter of Yes You Can Fit In
that is to be stated on the Gold Coast for expanding the business and promoting the brand. The
report will be discussed in two parts. Part A will discuss the initial investigations including the
Gantt chart and PERT for describing the activities and the milestones of the proposed project.
The second part consists of the charts that are used for the analysis of the system and user
relationships and requirement of the business and the customers. It will discuss the fact-finding
documents, use case diagrams will be prepared. ER diagram will be prepared and explained with
the activity and sequence diagram. The report will be concluded with recommendations based on
the feasibility of the new IT management system.

Part A: Initial Investigations

Background Information
You Can Fit In is a fitness company that owns and operates multiple fitness centers in different
cities in NSW and Victoria. You Can Fit In having a great success history and so the company is
planning to expand its fitness business for improving the revenue of the company and for
providing their customers with more advanced programs with enhanced services. Adam Apple
who is the CEO head of the company decided the expansion on the Gold Coast, Queensland by
the opening of new and advanced Supercentres as a test drive and decided to have more
expansions in other locations as in Brisbane depending on the success on fitness centers at Gold
Coast, Queensland. You Can Fit In have 13 existing fitness centers at different locations. Adam
Apple emphasized on providing new and special programs with personal services on the new
expansion at Gold Coast. The vision of Adam Apple behind this expansion and building the
supercentre is to create a future model for the growth of You Can Fit In. For accomplishing this
target in the best way Mark Lewis is appointed as the manager who is having an experience of 3
years with the fitness centers. Each center is provided with full time and casual staffing for
running the everyday activities of the fitness center. The new supercentre will include features of
a large area for exercising containing state-of-the-art equipment, a shop that will contain the
goods for sporting, a swimming pool, snack bar and a health food store that will contain
smoothies and healthy snacks. In addition to all these facilities the fitness center will provide
special programs for child care of different age groups along with computer café. Goal coast is
preferred by the Adam Apple as it is one of the tourist spots so this will prove in providing a
source for casual customers (The tourist at the time of poor weather) as well other than the
regular visitors. You Can Fit In is using OnAllAccounts as accounting package for data entries of
its member but Adam Apple is planning to build a new information management system for its
supercentre as this traditions method will not be enough for managing the additional facilities of
the supercentre.

Business Function
According to the business requirement of new supercentre, a new design for the IT management
system is proposed by the IT consultants. Adam Apple the CEO of the company decided to
appoint new IT professional and consultants for designing their new management system and
handling the management operations. The CEO appointed Nina Stay as an IT consultant for
analyzing and designing the operations of new business systems. Adam Apple has a vision of
building new supercentre as a future model for promotion of You Can Fit In so he hired much
full time and casual staffs for handling the everyday activities of the fitness center that includes
front desk operations, payments procedures, Shop attendant for handling the stores and the
stocks, new instructors for aerobic classes and yoga professionals, cleaning and lifeguards are
appointed as new supercentre have swimming pool facilities that need supervision regarding
safety issues. The new management system contains the basic services that are provided at every
fitness center of You Can Fit In along with some extra features of 24/7 access to the fitness
center who web application. In the new management system of supercentre Adam Apple
intended to include two levels of fitness membership, first is the basic membership that contains
all the basic services that are provided in all other 13 center and extra payment is to be initiated
for availing the extra facilities and second is the Full for now membership that contains all the
basic fitness services along with extra facilities. A Pay-as you basis scheme is also introduced for
the tourist as Gold Cost offers many tourists who can serve as casual customers that will help in
the promotion of You Can Fit In. So, for bringing all these old and new operations into one
system a new business system will be developed by the IT management consultants.
Organizational Chart
An organizational chart showing the organization relationship between the positions in Yes You
Can Fit In is developed for analyzing the capabilities of the systems and how it can be made into
operation.

Figure 1: Organizational Chart
Adam Apple is the Chief Executive Officer of the management team of Yes You Can Fit In. The
CEO is reported by three managers of the management team, Donald Dollars who serves as the
Finance Manager looking after all the financial activities of the organization, Sally Molly
manager of sales and marketing team and Chia Chen who is the manager of all the business
operation at the 13 centers of You Can Fit In. The CEO is reported by the three managers at the
headquarters of Yes You Can Fit at Melbourne. Chia Chen is reported by the center managers of
13 fitness center of Yes You Can Fit In and also Mark who is the IT manager of the management
systems.
AREA OF ORGANIZATION UNDER STUDY [PROBLEMS WITH
BUSINESS]
All the business accounting aspects of Yes You Can Fit In are managed by OnAllAccount.
OnAllAccount is a popular management package for managing general ledger, payables, and
reveilles. The list of the members and all the information's about the customers if Yes You Can
Fit In is managed manually by the products of Microsoft office that are either by word or by

excel. But the new supercentre contains other added features and operations other than the basic
operations that are running at the 13 centers so a new management system will be required to
support the additional features of Yes You Can Fit In. The traditional method that is used for the
management of the member's information is not sufficient to handle the large data entries of a
new system. The large data need to be secured as this also contains the personal information of
the members which is not ensured by OnAllAccount. Manual data management proves to be
time consuming and tough and also increase the risk of errors and duplicity.
System Vision Document
System vision Document is prepared for creating a vision for the new management system.
System Vision is a documentation of the problems and the areas of opportunities with the current
business management system, the capabilities of the new management system and the business
benefits that will be offered by the new management system.
Description of the problem
with OnAllAccounts
New Management system
capabilities
Business benefits from this
new management system
Maintaining Large Data
Entries: OnAllAccounts is
not capable of managing
large data entries that lead
to duplicity or risk of error.
A new management system is
automated and contains
operations to handle a large
number of information.
The new management system
of Yes You Can Fit In will
provide business benefits by
engaging more members and
will also help in the wide
promotion of the fitness
center. The new management
system will help Yes You
Can Fit In with better data
management of the system.
The new management system
is developed according to the
organizational chart so this
will help in better linking of
the positions involved in Yes
You Can Fit In that will
ultimately help in better
Preventing Duplicity: The
data stored by the old
management system is of
low quality due to duplicity.
The new management system
is developed with a duplicity
detection tool that gives a
better quality of the stored
data.
The information's of the
members contains personal
information including the
details of their credit cards
as well and on all accounts
is not up to the marks to
ensure the safety of the
information.
The new management system
is developed implementing the
security policies for protecting
the personals information of
the organization and the
members of the fitness center.

decision making process. The
security of organizational
data is also strengthened by
the new management system.
The new management system
will help Yes You Can Fit In
with better management of
their data and maintaining the
data quality proving the
supercenter to be the future
model of Yes You Can Fit In
for better promotion of the
company.
Online Access: Online 24/7
facility is not supported by
the old management system.
The new management system
is developed such that to serve
the members online where the
members can remain
connected to their fitness
center from any location
irrespective of the platforms.
Monitoring of Current
status of member: The
updates of the fitness of the
members are not provided
by the old management
system. So the scope of
improvement cannot be
identified by the
organization members.
Personal wearable fitness
devices are introduced in the
new management system that
will keep in track the fitness
activities of the member
including heart rate, blood
pressure, weight difference etc.
Error Management: The
risk of errors in the storage
of data is high with the old
management system.
New management is designed
to have an automated system
that will detect the error or the
cause of the error.
Project Management
Project management includes planning of the project by setting certain milestones, execution of
the planning, controlling the project activities and closing of a project, understanding the
business requirement. It involves the execution of the project activities with the use of proper
tool and techniques along with proper knowledge of the system to be developed. Project
management basically draws knowledge on the following areas:
 The scope of the project
 Integration
 Cost analysis
 Time management
 Quality
 Procurement
 Communication between the positions