Business Development Report: You Can Fit In Supercentre Project

Desklib provides past papers and solved assignments. This report details the business development plan for a new fitness supercentre.

Introduction
The report presented below describes about the business related information and an organisational chart which is
being considered by a particular organisation. They will overall fulfil the business requirements and will also
simplify the extent for enhancing the client satisfaction. It entirely demonstrates the document for system vision
and along with that a WBS for fitness related management system which comprises of a chart for project
management particularly for “You Can Fit In” organisation. This is a fitness organisation that grants fitness and
Health based services to its clients. Lastly it discusses about several types of risks along with cost benefit
analysis especially for a particular project that an organisation implements.

Business Information
A company or organisation named “You Can Fit In” mainly is a fitness centre that operates in several cities in
victoria as well as NSW. This company decides to enhance its business by developing a supercentre at
Queensland on Gold Coast. The manager of this company plans to build this with several different programs
along with providing or meeting all members individual requirements. The success of this fitness centre will
enhance future growth and for this both full time as well as casual employs need to be hired by organisation for
daily basis activities. This organisation will even provide exercising area along with required equipment’s, a
shop for sports related goods, a complete snack bar and swimming pool. Along with all these children facilities
are even provided with different programs and computer café for various age factors.
1.1 Business Functions
By taking in view all organisational aspects this supercentre decides to introduce various extra customer
advantages in this newly developed supercentre. To enhance the profits of this business and customer facilities,
members of staff are being raised in payment, trainers or instructors and welcoming front desk area. Also along
with this life guards for swimming pool and aerobics trainers are also appointed.
This fitness centre additionally provides children computer café for many several ages and also some special
programs. It even provides online access to all members of this supercentre so that they can view the
amendments done to their training programs as well as progress heath reports.
1.2 Organisational Chart
Figure 1: Organisational Based Chart
The figure above demonstrates various departments of this organisation. Adam Apple is the Chief Executive
Officer (CEO) of “You Can Fit In” fitness organisation. He is the owner of this organisation who manages all
Name of
Organisation (You
Can Fit In)
Manager (Mark
Lewis)
Consultant (Nina
Stay)
Sales and Marketing
Manager (Sally
Molly)
Finance Manager
(Donald Dollars)
Operation Manager
(Chia Chen)
Centre Manager
CEO of Organisation
(Adam Apple)

departmental requirements like sale, consultancy, finance and marketing. This organisation currently has three
managers, for sales and marketing sector they have Sally Molly, finance sector is controlled by Donald Dollars
and Chia Chen manages the operational sector of this organisation. The organisation centre manager use to
report Chia Chen and along with this he even runs current 13 centres. Adam Apple have selected the main
manager for the supercentre who is Mark Lewis in order to run this fitness centre. He was selected as he
possesses fitness experience for three years. Also an experienced consultant Nina Stay is hired under Mark who
works for this organisation.
1.3 Description of Organisational Area
Adam Apple the CEO of “You Can Fit In” organisation manages and controls this organisation. It mainly has
three departments i.e. sales and marketing, operations and finance. The CEO is planning to establish a
supercentre that will provide several services and programs to members and establish it in Gold Coast. If the
implementation went successful then it will generate profitable and high growth results for organisation. Adam
chose Mark Lewis as this supercentre manager to carry out these new services. Also this centre contains large
exercise areas with highly advanced equipment, a store for snack bars and healthy food and shops for sport
related goods. Also this supercentre provides various special offers for different programs and also along with
this a cyber café is established for children care.
In order to manage word processing along with credential list of Microsoft office membership like Microsoft
excel and Microsoft word that were previously used. The organisation CEO now wants to upgrade all these
facilities for supercentre to fulfil additional informative and database requirements. Due to this he plans to hire
various employees also an IT consultant named Nina Stay helped to enhance the new system for this
supercentre. Nina plans to meet Mark in order to better understand operations of this supercentre and also to
generate large difference among old and new developed supercentre. Mark even wants various families to visit
this supercentre and is planning for an outing for them.

Project Management
Gantt Chart
PERT
Critical Path
Total Duration
Work Break Down Structure
The work break down structure for the gym is as follows:

System Vision Document
The document for system vision mainly provides entire documentation that contains purpose, scope, synonyms
reference, overview and abbreviation. It also involves many other requirements for this new system of fitness
management. Also it describes the organisational scope of this new system.
Scope and Purpose The aim of this fitness management based system is to deliver the best
of all facilities granted to several members. They wish to develop their
fitness business more in supercentre in Gold Coast providing different
new programs and various personal services to their customer. Also
new members used to frequently visit in casual days, mainly with days
having bad weather. It even plans to create a special managing format
regarding membership list in newly established supercentre. The scope
behind this is to develop various organisational goals. This organisation
wishes to accomplish several targets for this supercentre like developing
the information based system for new based task.
System feature Overview The system for fitness management needs to upgrade their structures for
this supercentre for more customer attraction. Some of these structures
are described:
 MIS: Management Information System abbreviated as MIS is
crucially used to control the information based system like decision
making, query based system etc. it even helps in organisational
staffing, controlling and planning all the process taking place in
this organisation.
 DSS: Decision Support System abbreviated as DSS is being used to
entirely compare both the new as well as old centres of this Fitness
organisation.
 TPS: Transaction Processing System abbreviated as TPS is being
used to provide a transaction for payment handling and
management of stock.
 ESS: Executive Support System abbreviated as ESS is being used
to mainly highlight new trends or decisions that are crucially
helpful to direct all organisational strategy.
Documentation The Company CEO wants to upgrade and enhance their fitness business
by developing a supercentre in Gold Coast having various special
services and programs for their members. He plans to completely
document all the records by performing employment process where
employees will maintain proper written documentation.
Description of Problem Anticipated Benefits of Business Capabilities of System
The system for fitness This organisation plans an This system of fitness

management in this organisation
recognises several problems
which need to be evaluated by
determining requirements of
project that are collected to
develop this new innovation more
successful. The CEO of this
organisation plans to increase their
fitness business and for that they
wishes to establish a new fitness
supercentre. In order to record all
information or data he wants to
hire various employees that
manage the entire record of all the
members of supercentre which
seems to be a problem. Customers
of supercentre seem to be unhappy
due to some of its functionalities
and also because of less
instructors or trainers in this
fitness organisation.
advantageous technique for the
cost benefit analysis that will help
in projecting the paybacks. The
organisation has an intention to
enhance the productivity of
project along with its certification.
After successfully implementing
this new innovation, it will
provide higher benefits to their
business making it highly valuable
and effective for organisational
members.
management possess a capability
which is needed too evaluated the
project of the fitness management.
Some system capabilities of this
new organisation are defined
below:
 The CEO has planned to
make this supercentre highly
viable for its customers.
 This supercentre also accepts
the membership of children
and families in its fitness club
with various special offers.
 The system in this fitness
centre is highly developed
and designed with good
customer relationship
management where they can
regularly track customers
contact and fitness records.

Policies
The policies are divided on the basis of two different stake holder categories that can be evaluated
on the following basis:
Gym Members Gym Customer
1. Every role of each member is pre-defined if any
worker will deny for their duties then it can’t be bear
by the gym, this policy come under organisation
ethics.
2. The working of each member is pre-defined, the
gym is can not force any member to work after the
working time without any benefits.
1. All the queries will be resolved in the meantime
this policy will come under customer satisfaction
policy.
2. The training that is provided to the customer are
under the proper guidance and have proper
monitoring this policy will come under the customer
care policy.

Risk Analysis
Cost Benefit Analysis

Conclusion
The report below mainly describes regarding the initiation of an information system for an organisation named
'You can Fit In' which deals in fitness centres in entire NSW and Victoria. This complete report comprises of
information related to there business that includes sales, finance, operations and marketing which they are
planning to provide in there new fitness supercentre in the Gold coast. Also it contains a work breakdown
structure that better describes the internal organisational relationships for this new supercentre. The report even
describes the issues occurring with current system and the reason for its deployment also along with that
discusses capabilities of new information based system. Gantt chart, risk analysis, organisational chart and
various other diagrams are being explained for clearly showing the feasibility of new information based system.

Introduction
For better designing of a system a process is introduced that helps in determining the issues and bugs within
system that is called as system analysis and design. The organisation named 'You can Fit In' uses this technique
for designing it's new fitness supercentre which is going to establish at Gold coast. Also this fitness centre is
separated all over NSW and Victoria. This location is generally known for frequent family visits which will
benefit this organisation to enhance its customers. Even with new supercentre opening various new features are
being added to current scenario for business enhancement. These new features comprises of aerobics, yoga and
swimming classes. Also it has a store for snack bar and healthy food along with a store of sport equipment’s
keeping in view all customers requirements. The company CEO for business enhancement plans to change some
strategies by upgrading the previous accounting system by newly developed once that better manages all
customer based record's of entire branches.
The report below contains a system design that uses UML diagram such as activity diagram, class diagram, ER
diagram and sequence diagram. Along with these it comprises of Gantt chart that properly describes the system
process flow. It even contains some documents related to fact finding describing new fitness supercentre.

Fact finding techniques:
For the gathering the information about the gym and their error, the fact-finding techniques is used by YCG.
Where they can find the valuable feedback of their customer and the person work out in past. This fact-finding
technique is proceeded with the two different method with a interview session and with a Questionnaire. The
example of the interview question and Questionnaire are follows that are been used by YCG.