Detailed Business Plan: Fivestar Manpower Services Pty Ltd, Australia

This document presents a detailed business plan for Fivestar Manpower Services Pty Ltd, a startup security organization based in Sydney, Australia. The plan outlines the company's objectives, including employing over 35 security guards and achieving significant revenue and profit targets within three years. The mission focuses on providing static guarding and crowd control services, while the vision emphasizes understanding and meeting client requirements through quality assurance. Services offered include static guarding, crowd control, and security audits. The business premises' suitability in central Sydney is highlighted, along with procedures for checking license expiry dates and ensuring employee registration compliance. Furthermore, the plan describes training and supervision standards for employees, uniform details, and vehicle information, all contributing to the company's operational effectiveness and growth strategy. Desklib offers a platform for students to access this and other solved assignments.

Running head: BUSINESS PLAN
Business Plan
Name of the Student
Name of the University
Author note

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Executive Summary
The report has thrown light on the overall analysis of the business plan for the Fivestar
manpower services Pty Ltd which is based in Sydney, Australia. The different kinds of
training procedures along with the supervision standards have been considered that helped in
managing the different activities appropriately. The procedures for analyzing the expiry dates
of the licenses along with employees registration are required to be adopted which will be
helpful for success of the firm.

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Table of Contents
Introduction................................................................................................................................3
Overview of Fivestar Manpower Services Pty Ltd................................................................3
Objectives...............................................................................................................................4
Mission and Vision of Fivestar Manpower Services Pty Ltd................................................4
Services Offered by Fivestar manpower services Pty Ltd.....................................................5
Suitability of Intended Business Premises.................................................................................5
Description of Employment of Security Guards........................................................................6
Procedures to Check Expiry Dates of Licenses and Registration of Employees and
Organization...............................................................................................................................6
Training and Supervision Standards for Employees..................................................................7
Description of Uniform and Details of Vehicle.........................................................................8
Conclusion................................................................................................................................10
References................................................................................................................................12

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Introduction
The report throws light on the overall analysis of the Fivestar manpower services pty
ltd business plan. The analysis is required to be done on analyzing the different kinds of
objectives, mission and vision of the organization that can be identified to analyze the nature
of the business. Furthermore, the procedure will be analyzed to check the dates of expiry of
the registrations or licenses of the employees along with business license/registration.
Moreover, the training along with supervision standards which will be beneficial in managing
the different activities of the firm.
Overview of Fivestar Manpower Services Pty Ltd.
Fivestar human resources services Pty Ltd is the startup security organization which is
established in Sydney, Australia which is the proprietary business. The major aim of the
respective business is to deal with providing the security guards for the crowd controlling and
static guarding activities. The overall business of Fivestar manpower services Pty Ltd seeks
to expand their business operations in various parts of Australia and they requires to seek the
capital from angel investor to expand their operations in various cities of Australia
appropriately.
Moreover, the organization will be growing their business operations and base of the
employees carefully and the different aspects will be based on the contracts which will be
gained from the company for the supply of the security guards for the respective two
purposes. The company will be employing different organization both for part-time and full-
time employees and the company can make various investments which will be helpful for
them in expanding business operations.

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Objectives
The different objectives which should be maintained and followed by Fivestar human
resources services pty ltd to improve the business operations are as follows:
 To employ more than 35 security guards and providing the customers with an
accurate type of services related to security
 To supply the different security guards for the crowd controlling and static guarding
related activities
 To earn approximately $3 million in revenue and $350000 net profit in the third year
of their operations
Mission and Vision of Fivestar Manpower Services Pty Ltd
The mission of the organization is to provide static guarding activities in terms of the
security human resources. It will be involving personnel on the different access points or
safeguarding the various equipment and valuables (Wilczak 2014). On the other hand, the
other mission is to control of the crowd wherein the central aspect is to prevent the outbreak
of the different crushes of the as the crowd crushes, in particular, can cause hundreds of
fatalities.
On the other hand, the vision of the company is to know the different requirements of
the various clients and solve them appropriately by providing multiple security services
(West 2015). The other aspect which should be analyzed is monitoring the overall quality of
the security guard service which will help offer quality assurance to the individuals
effectively.

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Services Offered by Fivestar workforce services Pty Ltd
There are various services which can be offered by Fivestar workforce services pty ltd
that will be providing trained guards for analyzing the multiple approaches effectively.
 To provide the different kinds of static guarding services wherever it is necessary and
required (Tomczak 2018)
 To monitor the crowdfunding activities appropriately, that will help improve the
conditions
 To respond to the different events which are related to the different kinds of accidents
or fatalities appropriately (Steinbach et al. 2017)
Moreover, the firm Fivestar human resources services Pty Ltd will be offering the
different kinds of security audits along with providing various recommendations of the
different security plans appropriately. Additionally, it can be analyzed that guards of the
respective company will be in constant communication with the team with two-way portable
radios which will be beneficial for the growth of the company and maintaining safety
procedures in business.
Suitability of Intended Business Premises
The intended business premises of the company Fivestar human resources services
Pty Ltd is situated at George Street, Sydney, Australia. The respective area has been selected
as it is located in the central locality of Sydney and the company will be able to appoint the
different security guards within a short period (Slack 2015). Moreover, the guards of the
company will be in constant communication with the team through portable radios and
mobile phones. When the guards are encountering different kinds of different fierce activities,
they can communicate through the center, and the information can be solved appropriately.

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Description of Employment of Security Guards
The respective company Fivestar workforce services pty ltd will be employing more
than 35 employees who will be termed as full-time employees. As it is the startup business
organization, the company will be employing less, and in the future, there can be increased in
the number of employees when they expand the business operations in various parts of
Australia.
Procedures to Check Expiry Dates of Licenses and Registration of Employees and
Organization
There are various procedures which can be adapted by the organization to analyze the
expiry dates of the employees and organization appropriately.
When the company is registered, the date of expiry is mentioned already in the license
of the company. Moreover, as to analyze the dates of expiry, it is required to analyze the
following aspects appropriately.
 While the license is being issued, it is required to check the expiry date, and before
the four months, it is essential to identify the same in an effective manner
(Rothaermel 2015)
 Furthermore, immediately, the process of renewal is required to be recognized and
adopted by the employees and inform them of the process of renewal (Payne 2014)
 Lastly, the higher authorities are required to take the process of renewal to the next
level as to issue the renewed and new license (Parker 2015)
In addition, the application of renewal is made as it is to be provided by the licensee
to the office of which is required to be performed by Fivestar human resources services pty
ltd through the help of the agents (Morschett, Schramm-Klein and Zentes 2015). Moreover,
the notification of the process of renewal will be sent to the organization that will help notify

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regarding various requests to renew the license within the stipulated deadline. The renewal
registration number will be given to the agency that will help them in managing different
queries appropriately.
The different steps which are required to be followed by Fivestar human resources
services pty ltd in analyzing the expiry of the license and appropriately renewing the same:
 Click on the Application of License, and there will be the other option of the renewing
expiring license after the login to the system (Johnson 2016)
 Proper selection of the RRN or the different government agencies which will help
proceed with the respective RRN. It will be further sent to the licensee when the
license will be due for renewal, and the same is applicable for the lost of the different
other licenses as well (Hill, Jones and Schilling 2014)
 In the tab of RRN, the RRN number is required to be entered, and it will be assisting
with the application as to avoid the submission which can be duplicate (Ginter,
Duncan and Swayne 2018)
 Proper entering of the forms relating to general information and the same will be
followed through the details of the application (Cohen and Olsen 2015)
 Lastly, if there are various changes, there is an option for an edit that will be available
for the employees working in the respective company
Training and Supervision Standards for Employees
There are various kinds of training along with supervision standards that are required
to be followed by the respective company to improve the standards of the company
appropriately.
 The standards related to training will be assisting in the overall professional growth of
the different employees, and it will help provide various types of the in-house kind of

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training to the different employees who will be assisting in delivering recognition in
meeting the deadlines appropriately (Bettis 2016)
 The process of assessment can help use various types of cognitive skills which will
prove useful for the employees and employer in managing various requirements with
the commercial provisions
On the contrary, there are different standards related to supervision that will play a
vital role in maintaining the standards appropriately which are as follows:
 There should not be any inclusion of unethical guidance that is being performed by
the organization in an illegal manner (Bettis 2016)
 The compliance related to ethics management process is required to be followed by an
organization to manage the different goals appropriately
Description of Uniform and Details of Vehicle
Figure 1: Badge of Security Guards

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From the above figure, it can be analyzed that the design of the security badge plays a
vital role which is required to be followed by the company as to help them in differentiating
their design from the other competitors present in the market. The central aspect of the badge
is that it will be provided to the security guards while they join the service.
Moreover, the security guards of the organization are required to wear a different
uniform while they perform the various duties which will be provided to the security guards
irrespective of the gender. The maintenance of the uniform is required to be analyzed
properly to handle the different tasks in an appropriate way.
Figure 2: Uniform of Security Guards
The primary motive of the dress code of the security guards is that it helps in instant
recognizability as during the emergencies, the people do not have to look around as to
determine the right person to go to for help. Moreover, it helps create a symbol of pride and
belong for the officers that will play a significant role in improving the overall aspect of
affiliation with the company (Barney 2014). The other motive which was being followed by
the respective organization is that through the unique dress code of the security guards, the
static guarding and crowd controlling can be performed with a more significant difference to

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crimes. The warning which can be provided by the security guards in the respective dress
code can help become authoritative to handle the crimes.
Conclusion
Therefore, it can be concluded that the business plan of the Fivestar Manpower
Services Pty Ltd that helped in understanding the details of the number of employees working
in the organization. The precise nature of the work which will be performed by the company
has been analyzed that helped in managing the overall aspects of the business appropriately.
Moreover, the procedures which should be maintained by the company for analyzing the
expiry of the licenses have been, and the process of renewal has been identified effectively.
Lastly, the training methods and supervision of standards have been taken into consideration
that has helped the company to become more useful towards the various operations
performed by them successfully.

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References
Barney, J. B. 2014. Gaining and sustaining competitive advantage. Pearson higher ed.
Bettis, R. A., Ethiraj, S., Gambardella, A., Helfat, C., and Mitchell, W. 2016. Creating
repeatable cumulative knowledge in strategic management. Strategic Management
Journal, 37(2), 257-261.
Cohen, J. F., and Olsen, K. 2015. Knowledge management capabilities and firm performance:
A test of universalistic, contingency and complementarity perspectives. Expert Systems with
Applications, 42(3), 1178-1188.
Ginter, P. M., Duncan, J., and Swayne, L. E. 2018. The Strategic Management of Healthcare
Organizations. John Wiley & Sons.
Hill, C. W., Jones, G. R., and Schilling, M. A. 2014. Strategic management: theory: an
integrated approach. Cengage Learning.
Johnson, G. 2016. Exploring strategy: text and cases. Pearson Education.
Morschett, D., Schramm-Klein, H., and Zentes, J. 2015. Strategic international
management (pp. 978-3658078836). Springer.
Parker, D. W. 2015. The inclusion of strategic management theories to project management
(Vol. 8).
Payne, A. 2014. Developing superior value propositions: a strategic marketing imperative.
Journal of Service Management, 25(2), 213-227.
Rothaermel, F. T. 2015. Strategic management. McGraw-Hill Education.
Slack, N. 2015. Operations strategy. John Wiley & Sons, Ltd.

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Steinbach, A. L., Holcomb, T. R., Holmes, R. M., Devers, C. E., and Cannella, A. A. 2017.
Top management team incentive heterogeneity, strategic investment behavior, and
performance: A contingency theory of incentive alignment. Strategic Management
Journal, 38(8), 1701-1720.
Tomczak, T. R. 2018. Marketing Implementation and Management Control. In Strategic
Marketing. Springer Gabler, Wiesbaden.
West, D. C. 2015. Strategic marketing: creating competitive advantage. Oxford University
Press, USA.
Wilczak, A. 2014. Strategic Marketing Management.