Health and Safety Policies and Practices at Fleetwood Hall Home

This report reviews the health and safety systems, policies, and procedures at Fleetwood Hall Home, a social care workplace, in accordance with legislative requirements. It assesses responsibilities for managing health and safety within the organizational structure, analyzes health and safety priorities, and examines how risk assessment informs care planning and organizational decision-making. The report also discusses the impact of healthcare practices on individuals, addresses dilemmas in implementing health and safety systems, and explores the effects of non-compliance with health and safety legislation. Furthermore, it explains how health and safety policies and practices are monitored and reviewed, analyzes their effectiveness in promoting a positive culture, and evaluates the author's contribution to prioritizing the health and safety needs of individuals. The analysis is based on a case study and the CQC report, highlighting areas needing urgent improvement within the home care setting.

Health and Safety
Unit - 3

Table of Contents
Introduction.....................................................................................................................................3
Task 1...............................................................................................................................................4
1.1 - Reviewing systems, policies and procedures for communicating information on health
and safety in the health and social care workplace in accordance with legislative
requirements...............................................................................................................................4
1.2 - Assessing the responsibilities in a specific health and social care workplace for the
management of health and safety in relation to organizational structures...............................6
1.3 – Analyzing the health and safety priorities appropriate for a specific health and social
care workplace.............................................................................................................................8
Task 2...............................................................................................................................................9
2.1 - Information from risk assessment informs care planning for individuals and organization
decision making about policies and procedures.........................................................................9
2.2: Impact of healthcare practices on the individual...............................................................11
2.3: Addressing of the dilemma encountered in relation to implementing systems and policies
for health, safety and security...................................................................................................13
2.4: Effects of non-compliance with health and safety legislation.............................................0
Task 3...............................................................................................................................................2
3.1 – Explaining how health and safety policies and practices are monitored and reviewed....2
3.2 - Analyzing the effectiveness of health and safety policies and practices in the workplace
in promoting a positive healthy and safe culture........................................................................4
3.3 – Evaluating own contribution to placing the health and safety needs of individuals at the
centre of practice.........................................................................................................................6
Conclusion........................................................................................................................................7
References.......................................................................................................................................8

Introduction
There are many acts that can be applied in the health and social care departments for the
health and safety purpose. One of which is “health and social act, 2012”. Under this act, the
employees that are working in the health and social care’s organizations need to be more
innovative, productive and accountable. This all need to be in terms of delivering various
services like the NHS, Adult social care along with the Public health outcomes. Here the main
focus is on the managers of the health and social care group to be innovative in terms of
delivering services. Quantity, safety and experiences of the patients are the major health
outcomes that are monitored by the managers of the group. Here the case study of Fleetwood
Hall Home has been taken into consideration for completing various tasks. According to the
CQC report, there is a need for urgent changes in the home care.

Task 1
1.1 - Reviewing systems, policies and procedures for communicating
information on health and safety in the health and social care workplace in
accordance with legislative requirements
The need of a proper health and safety legislature has been identified at the workplace of
Fleetwood Hall Home. This is because according to the CQC report, the health care is not in a
good condition can need a lot of changes in its working. Legislation related to the health and
safety is also required for the implementation of various policies, systems and procedures that
can be helpful in ensuring the god will at the workplace.
The policies related to the health and safety legislation as well as ethics are very important at
the Fleetwood Hall Home (Cox, 2014). Entire staffs, patients, visitors and employees of the hall
house need to have a good knowledge about the policies and systems that are used at the
workplace for ensuring safety, health and security of all of them. The hall home can only work
in an effective manner, only if the employees’ and patients’ safety are strong at the workplace,
otherwise there would be a great difficulty in communicating the information (Moss, 2017).
The structure of the Fleetwood Hall Home (FHH) is not in an effective way in the year 2015, as
the patients and even the employees of the hall are not feeling safe at the workplace. And
there are many incidents that can prove that the health and safety at the FHH are not effective.
So, after the CQC report and analysis, it has been recommended to the FHH to emerge the laws
and policies with of the health and safety needs of the business' value. This will ensure that
miss-happenings are avoided at the workplace and the employees and patients will not suffer
at any cost (Frydman, 2013).
There are various policies which have been designed to communicate the information on this
legislature and they are followed by the employees of the FHH at their workplace. The FHH has
been designed many of the information systems through which the employees and patients can
easily communicate their problems with the CQC’s registered managers. For example, it has

been told by a woman that they are not feeling safe in the workplace and finding difficulties in
sharing same toilets and rooms with the male patients.

1.2 - Assessing the responsibilities in a specific health and social care
workplace for the management of health and safety in relation to
organizational structures
Following are some of the major responsibilities of the FHH in maintaining and managing the
health and safety factors at the workplace and all of them are in the context with its
organizational structure, these responsibilities are maintained by the senior managers of the
hall home:
Honesty with the patient and maintaining trust: it is the dusty of the senior management
group to ensure that the illness and the projected treatment need to be completely known by
the services users of the hall house. In case of the treatment failure, adverse effects can be
observed in the workplace and the trusts of the services users are also broken. The CQC
registered manager at the FHH is maintaining a record of absolute sincerity of the employees’
working at the workplace, which is helpful in removing the dishonesty with the patients and
ensure trust (Gostin and Wiley, 2016).
Professional competence and responsibilities: as per the CQC report, the service users of the
FHH need to respect their duties and develop the care for patients which come under their
primary responsibilities. If the service users of the FHH are participating in the self-regulation
processes at the workplace, then they will respect their professional duties and they will also
understand the importance of their roles and responsibilities (Edelman et al., 2017).
Maintaining a code of ethics: all the professionals and the medical experts of all the three
sectors, need to possess their ethical codes and maintain these codes properly at their working.
An emphasis is also given to improve the quality of care that is given to the patients as they are
not feeling safe and secure (Hayton, 2012).

For example, the women of the hall home are not feeling safe while using the same toilets, so
the health care need to separate their belongings for improving the quality of care at the FHH's
workplace.

1.3 – Analyzing the health and safety priorities appropriate for a specific
health and social care workplace
Health and safety: The FHH is not in a good condition when evaluated on the basis of CQC’
report and hence need to set some priorities related to the health and social care at their
workplace. For example, firstly they need to separate the facilities of women and men in the
workplace. As some of the women; are feeling unsafe because of the presence of some men.
Monitoring: The hall home is also not having a proper incident monitoring systems to manage
and monitor the incidents that are taking place at the workplace. Hence in the inspection
process, it has been observed that the level of risk management is low at the workplace and
need to be set under the priority basis for improvement (Furnham, 2012).
Training and development: At have also been observed from the inspection that the nurses
and staff members are not receiving the training and development programs regarding the
consent and mental capacities. This is affecting their working abilities as many of the other
competitors are capable enough of providing better services (Griffin, 2015).
Cleanliness and proper hygiene: this is one of the main aspects which need to be prioritized by
the FHH at their workplace. The managers of the FHH need to develop a clean and proper
environment at the workplace so that their employees and patients will not suffer from any of
the infection and food poisoning along with other health hazards. For this, there is a need for a
safe system for proper wastage clearance at the FHH's workplace.
Quick treatment: the employees of the FHH need to provide training and development so that
they can provide quick treatment to the patients at the cases of emergency. This will increase
the brand name of the hall house as it is limited to only three sectors i.e. mental health care,
dementia and general nursing (Frumkin, 2016).

Task 2
2.1 - Information from risk assessment informs care planning for individuals
and organization decision making about policies and procedures
As per the case scenario, Fleetwood Hall cares home was unable to perform its duty in
providing better health facilities to the patients by ignoring the degrading mental health of the
patients and gender discrimination practised by its healthcare staffs. Moreover, it had
compromised with the safety and security of the health centre thus putting the life of the
patients at severe risks. So to mitigate such issues and prevent the danger which has been
roaming over the health centre, a risk assessment policy would be utilized. It includes
monitoring, handling and controlling the instruction provided to care workers so that it would
ensure the provision of a risk-free environment for the patients at the health centre (Free, et al.
2013).
In order to prepare better health care planning for an individual as well as an organization,
information obtained from risk assessment is highly important. Furthermore, to make an
accurate decision, risk management policy is an important part which helps to assess, manage
and mitigate the impact of risks on the service users. Also, the major objective of healthcare
planning is to identify the needs and requirements of service users and persuade the healthcare
staff to collect information from them and provide better health facilities for their speedy
recovery, which is possible only through risk assessment policy (Arnett, et al. 2017). In case of
Fleetwood health care home, information obtained after risk assessment using care planning
cycle would help the institute to construct a proper health and safety environment using the
detailed information about the patients which have been admitted in the health centre.

Figure 1: Care Planning Cycle
Source: [Halter, 2017]
The risk assessment procedure for care planning in Fleetwood Hall care home involves:
 Identification of the hazards
 Deciding which patients are prone to get affected by such hazards
 Evaluation of risks associated with it and finding necessary precautions for it
 Recording the finding and implement them
 Reviewing the assessment and updating it whenever necessary (Thokala, et al. 2016)
Thus, if the institute in the case study applies these policies and procedures in its working
environment, there would be large-scale mitigation of issues which are prevailing in its current
atmosphere and therefore it would be able to provide better health services to its patients.

2.2: Impact of healthcare practices on the individual
There has been a significant impact on the health and safety policies on handling the individuals
about their social care practices in their respective health care centre. For the given case of
Fleetwood Hall care home, the main emphasis has been given to Mental Capacity Act (MCA),
2005 which has a provision of providing a legal framework for making particular decisions on
behalf of people who are suffering from mental diseases and are unable to take decisions by
themselves. Furthermore, the decisions taken would be in their best interests and as least
restrictive as possible so that there is no bias against their fundamental rights. MCA provides
legal authority to mental health patients so that they are not deprived of their liberty and thus
safeguard their personal interests. In the given cases study, there had been no improvement in
effectively implementing MCA in the working environment of the health centre (Glasby, 2017).
There are five important principles which should be followed by the healthcare staffs of
Fleetwood so as to bring improvement in the health of mentally retarded patients. These are:
 Provide support to the patients so that they would be enabled to make their own
decisions
 If they are unable to take their own decisions, the staff should take the decision which
would be better for them, without limiting their rights or freedom
 Developing a clean and hygienic environment for them
 Controlling the risks encountered while dealing with them so as to prevent them from
getting injured (Drummond, et al. 2015)
If the staff effectively implements this act, it would lead to improvement in the mental health of
an individual and would also allow them to save the patients from abuse and discrimination.
Another policy called Health and Social Care Act (HSCA), 2014 also have a significant impact on
the individuals. It compels the health and safety policy of a health care institution to carry out a
risk assessment in order to remove risks which are affecting the health and safety of the
patients. Moreover, it has provision for health care staffs:

 To communicate effectively to what the patients require
 Assess and practice the person-centred procedure
 Adhere to health care rules and regulations (Thokala, et al. 2016)
 Work in partnership with patients and their family