Case Study Report: Global Business Environment - Flex Ltd. Analysis

This report presents a comprehensive analysis of the Flex Ltd. case study, focusing on the challenges faced by the company in a global business environment. The report examines key issues such as the rise of protectionism and its impact on global supply chains, the role of technological advancements in revolutionizing supply chain processes, and the importance of labor sustainability practices. It highlights the vulnerability of companies like Flex Ltd. to trade wars and geopolitical trends, emphasizing the need for proactive approaches and strategic planning. The report also delves into the impact of technological advancements, including automation, e-commerce, and the importance of adapting to stay competitive. Moreover, it addresses the importance of labor rights and the need for accountability in hiring agencies and supplier audits. The report concludes with desired outcomes and recommendations for Flex Ltd. to ensure compliance with labor and human rights policies, promote a positive brand image, and train employees on labor rights. The analysis is based on the article “A slow unravelling” (Vaitheeswaran, 2019), and provides insights into the current challenges of global supply chains.

Case Study: “A slow unravelling” (Vaitheeswaran, 2019)
FINAL REPORT
Global Business Environment – BUSS 5300

Table of contents
Executive Summary............................................................................................................................2
Introduction.......................................................................................................................................3
Key Issues...........................................................................................................................................3
Globalisation trends and protectionism.........................................................................................3
Technological advancements.........................................................................................................4
Labour sustainability practices.......................................................................................................4
Desired Outcomes..............................................................................................................................5
Recommendations.............................................................................................................................6
Conclusion..........................................................................................................................................8
References.........................................................................................................................................9
Appendix..........................................................................................................................................12
1

Executive Summary
The case study in the article named “A slow unravelling” (Vaitheeswaran 2019, p.^pp.) is used as a
starting point to review issues that are currently affecting global supply chains. Focus is placed on
the rise of protectionism and the decline of globalisation, developments in technology applicable
to the process and labour rights watch.
As trade wars escalates, nations that were once open to globalisation are receding their economic
openness, many experiencing rise in protectionist and nationalist movements calling for increased
tariffs on incoming products. Global supply chains with multiple locations sites, such as Flex Ltd.,
are finding themselves in a vulnerable situation as they are affected by the taxation imposed
across borders.
Additionally, the late twentieth century produced a slew of technical and technological
advancements that revolutionized the supply chain. Similarly, the beginning of this century has
introduced an exponential number of innovative and novel advancements that are marking the
difference among competitors in the market. To maintain market share, profitability and viability,
innovation and adaptation are vital components for an organisation as Flex Ltd to include in their
development strategy plans.
Finally, as a by-product related to these two issues, human and labour rights are not being
respected nor advocated for in many countries. Some in which Flex Ltd has operation sites and
suppliers. The organisation has some history of poor worker experiences, but nonetheless the
worldwide adoption of the Flex Code of Conduct in all locations sharply decreased said cases.
The global presence of the company, together with its rich human and supply chain resources, are
considered to propose short-term recommendations and strategies to prepare the organisation to
confront these issues by adjusting itself to a more flexible operation with proactive information
collection and a constant innovation programs.
2

Introduction
This report identifies important issues faced by Flex Ltd as a multinational supply chain company
based on the article “A slow unravelling” (Vaitheeswaran 2019, p.^pp.). The key issues are namely:
globalization trends and protectionism, technological advancements, and labour sustainability
practices. Although the primary focus is on the latter, all issues are explained to detail the current
context followed by desired outcomes and recommendations for the organisation a achieve said
goals.
Key Issues
Globalisation trends and protectionism
Recent trends indicate globalisation is decreasing, after growing at steady rate in the decade of the
90s and 2000s (Organisation for Economic Co-operation and Development 2019, p.^pp.). There are
several factors that contribute to this decrease, initially the rise of protectionism and the increase
of restrictive measures that have been put in place by the members of the World Trade
Organisation (WTO) which have real economic effects (Azevêdo 2019, p.^pp.).
According to the WTO report only since mid-October 2018 and mid-May 2019 the countries
applied 38 new measures, leading to an estimated USD 339.5 billion increase in tariffs, taxes,
safeguards and export duties (World Trade Organisation 2019, p.^pp.).
As for protectionism, there has been a sharp decline on public support for globalisation on both
sides of the Atlantic, exacerbated by several political junctures such as Brexit, Euroscepticism and
the US trade wars (Vanessa Gunnella and Lucia Quaglietti 2019, p.^pp.). Adding to this lack of
support, protectionism is also a consequence of the rise of right-wing parties across the west such
as Trump in United States, Orban in Hungary, Salvini in Italy, among others.
For these reasons, global production supply chains will be specially affected by the tariffs and
duties, because of the cost increases. For multinational organisations such as Flex Ltd. it will be
required to pay the fees and taxations generated by the supply chain process incurred every
instance that a product crosses a border.
As politics and policies affect the free trade market, each nation will impose tariffs and levies
according to its relationships with political allies and trade partners. In other words, the location of
Flex Ltd. will influence greatly the overall cost of the supply chain. Experts have expressed their
concern of the effects caused by the current trade wars, while a recent poll of chief executives and
chairs show 77% are concerned with the effects on the international business of their
organisations (Harding 2018, p.^pp.).
Some companies have already projected losses for 2019 such as Ford Motors (1 billion) and Miller
Coors (40 million), with many others expecting to follow the similar trends, the companies with
different manufacturing sites may tackle these knock-on effects with their flexible supply chains.
As Flex operates in over 30 countries with over 16000 global suppliers, the issue of geopolitical
trends, political leader economic projects and protectionist movements will certainly affect the
organisation in the future, as it is likely the beginning of trade wars that can aggravate with further
3

retaliations between countries (Randy Brown 2019, p.^pp.). The company is in dire need of a
proactive approach with proper planning to address this important issue, forecasting political
climate and allowing the organisation to prepare accordingly.
Technological advancements
Breakthroughs in different fields of technology have impacted various domains of human society.
In the case of global supply chains, it is not different, as new advancements have already been
successfully applied to different cases such as the use of Workday to apply artificial intelligence to
provide forecasts of late payment (The Economist 2018, p.^pp.).
It is important to highlight that not all technological applications will necessarily benefit the overall
process as some advancements will create as many problems as they solve (McKinsey 2017,
p.^pp.). However, the successful implementation of novel systems gives competitive edge such as
the case of the 10.5-million-dollar investment Walmart spent in information technology in
2015(Kim S. Nash 2016, p.^pp.) that allowed it to continue its growing trend in net sales (O'Connell
2019, p.^pp.).
There are various technologies that can be implemented throughout the supply chain to deliver
the product as effective and efficiently possible to the customers. Ranging from autonomous
vehicles in warehouses, to robotics that optimize sorting, and software automating administrative
tasks.
The constant evolution of technology suggests much of the labourer work will be eventually
replaced by robots. For instance, a Mckinsey Global institute shows up to 800 million workers will
be replaced by some form of automation, indicating about one third of the projected workforce
must change occupation for 2030 (James Manyika 2017, p.^pp.). Furthermore, the adoption of
mechanized and automated assembly processes has pushed organisations to innovate their chains
of production and seeking to produce their goods closer to consumer markets (Chen 2004, p.^pp.).
Similarly, the studies indicate the impacts on job automation will vary largely on the nature of the
performed tasks as mostly physical jobs are easier to automate compared to jobs involving socials
interactions and expertise (James Manyika 2017, p.^pp.).
Other advancements that are impacting the supply chain model and will continue to do so are the
e-commerce giants such as Amazon and Alibaba. Their game changing delivery strategies,
advanced supply chain management practices and overall innovation has forced all supply chains
to invest in automation and rethink the retail and e-commerce strategies.
Many new technologies have been implemented and are currently used throughout the Flex Ltd.
supply chain. However, they need constant update to guarantee efficiency and procure work
health and safety as outlined in the company’s 2018 Sustainability Executive Report.(Flex Ltd.
2018, p.^pp.).
The key issue must be addressed appropriately and including joined solutions for the reviewed
globalization trends issue. This can be done by enforcing innovation plans that jointly combine
programs to tackle both matters.
4

Labour sustainability practices
The last penalty suffered by Flex Ltd. was in 2015 and it was caused by a workspace health or
safety violation, this violation took place in North Carolina in United States. (First 2019, p.^pp.).
This penalty was preceded by another four in the United States in this decade amounting over 50k
USD, which may not be a high number, but when combined along with the strike due to possible
plant relocation at Shanghai in 2012(Post 2012, p.^pp.); the questioned working conditions and
unfair wages in the mobile phone manufacturing plant in Sriperumbudur, India (Centre 2011,
p.^pp.); and more recently the case of the reports of Malaysian forced labour factories in 2014
that required the company to release statements and review its policies (Leong 2014, p.^pp.).
These and other issues have impacted the organisation and the brand image, so much that the
International Trade Union Confederation has labelled the company with dubious labour right
records history (Confederation 2016, p.^pp.)
It must be emphasised that labour rights are important to Flex Ltd. As an organisation it has
fostered safe and fair workplaces as well as encouraged employees to feel empowered to improve
their quality of life (FlexLtd. 2018, p.^pp.) . Great strides and different efforts have been set in
motion as part of the Flex 20 by 2020 goals that align the organisation with the United Nations’
Sustainable Development Goals ((DSDG) 2015, p.^pp.). However, the nature of being a
multinational organisation with locations spread across different continents, requires special
auditing and follow up to every operation site and contracted supplier to verify the compliance
with corporate policies and international law.
There is an important risk the company is exposed to by having multiple global sites that must
adapt to many different political, legal and economic systems as well as cultural backgrounds. This
requires the organisation to balance these local customs with the organisations identity and policy
on various aspects including but not limited to labour rights (HillCharles W. L. 2018, p.^pp.). In
fact, the last report of the International Trade Union Confederation on global rights index presents
findings indicating the worst region for labourers is the middle east and northern Africa, followed
by the Asia-pacific region ((ITUC) 2019, p.^pp.). In this area there are over 55 Flex sites, and 3 sites
are set in 3 of the ten worst countries for working people – namely Brazil, The Philippines and
Turkey.
The common cases of explicit humanitarian and labour law violation are slavery and child labour,
however, there are many more types of violations that are prevailing in these countries: the
criminalisation to the right to strike, the exclusion of workers from labour protection, the
restriction to access to justice, and the de-registration of unions are just some of the
transgressions that the local workforce must meet. For the organisation it is important to act in
cases where there are no apparent abuses, because new reports of labour agencies contracted by
Flex that have incurred in negligence and outright violations ((CEREAL) 2007, p.^pp; FinnWatch
2009, p.^pp; Sarah Bormann 2010, p.^pp.).
The fundamental issue Flex Ltd. must address in this item is the accountability of the hiring
agencies and the audit of suppliers to guaranty compliance and avoid relating the organisation
with third parties incurring in infringement of the law.
5

Desired Outcomes
After reviewing the key issues facing Flex, the desired outcomes are listed below focusing the
labour sustainability practices:
 Ensure 100 percent of the recruiting agencies and suppliers contracted by Flex Ltd. comply
with company’s Labour and Human Rights Policy by 2025.
o All the third parties employed by Flex Ltd, must undergo audits and verification to
continue business with the organisation. This is procuring traceability in the supply
chain and seeking fair work rights for all the labourers. This also will be pursued
for promoting a company culture. An additional outcome will be the positive
brand image.
 Ensure 100 percent of Flex manufacturing sites are following the company Code of
Business Conduct and Ethics by 2025.
o Conducting on-site monitoring and inspections and handout notices for sites to
comply, any sites that fail to deliver improvement plans shall be penalized in they
continue infringing the guidelines.
 Train all employees on labour rights across all Flex manufacturing site by 2025, requiring
an annual online course review every year after.
o As an initiative to stimulate employee empowerment and organization culture the
workforce shall undergo training for both current and new employees. initially
training will be delivered on site. However, as the organisation has various
locations follow up will be conducted through online courses. Each site will have
leaders to ensure policy is followed.
 Conduct a pilot program in 2020 to train 10 percent of the workforce in new technologies
to prepare the workforce for future careers.
o Due to the key issues of globalization and technological advancement, continuous
training for the workforce is important. these pilot programs are important to
prepare skilled labourers that the company may reassign for future development
plans. in this manner the human resources will be valuable for Flex incoming
technical and technological improvements. The outcome all these programs is to
avoid layoffs and hiring crises but instead create a versatile skilled worker base
inside the company. This objective will have additional outcomes as it will create
sense of belonging and could also be significantly positive for the company brand.
Recommendations
Recommendations for all the key issues are addressed below, focusing on labour sustainability
practices as an axis to build a flexible organisation plan to tackle the first half of the coming
decade, setting foundations for future business practices.
Recommendations proposed in this report are concentrated over a 6-year period beginning in
2020, the strategies here outlined are conceived as an initial response to the issues addressed in
the previous sections. Short term goals set up are to be achieved following simple but effective
strategic plants formulated 2 allow the organisation to produce a Rapid Response and set it up for
future challenges.
6

The initial issue regarding political difficulties, trade Wars, and the rise of protectionism; leave little
action for even widespread organisations such as Flex Ltd. Direct measures may include lobbying,
voicing concerns to government, creating alliances with other organisations affected by local and
international policies. None the less, governments and international bodies are entitled to legislate
according to their political and economic views. As a transparent and world-leading organisation,
Flex Ltd cannot resort to unethical practices to pressure favourable rulings or policies.
However, by proactively collecting information and forecasting future political inclinations, Flex Ltd
could prepare its strategy to ensure sustainability by identifying the regions and countries with
favourable legislation for the company supply chain. In order to achieve this objective, disc report
recommends hiring firms and specialists that may study both the market shifts and political
climate that can in danger operation or cost significant profit loss.
As an additional measure on this issue, reshoring maybe contemplated to undertake action with
reference to political tensions. Is report however does not encourage deception because as a
multinational organisation flex has access to different markets and its benefits from its proximity
to the customers. Also, global location of different sites enables flex to have a multicultural
Workforce with the wide scope of talent that may be lost in case of concentrating operations in
fewer countries.
The political forecast recommended in this report will provide feedback information for Flex Ltd
management to make decisions upon distributing resources both human and material to those
countries or regions which are favourable for the business. With this input, a flexible strategy is to
be set place for training the workforce by promoting useful skills necessary for the company site
location in relation to socio-political trends, economic development and possible consumer market
trends in future years. Thus, Flex may provide its labours with continued employment, always
procuring to address future market needs with the goal of maintaining and expanding its
profitability as well as the position in the market.
As for the second issue, it is necessary to create innovation programs to study and test new
technologies in supply chain management. The report of their findings is valuable to understand
what practices the company could adopt while also delivering feedback on potential new jobs and
skills. These indicators will be used as input for the training programs for the workforce.
Initial studies are recommended to be conducted on sites closer to the lowest profit customer
markets to not affect the higher revenue regions. There are several technologies this report
recommends beginning reviewing:
Efficient warehousing options such as implementing drones and robotics to efficiently
allocate inventory and reduce human safety hazard.
Automated production line using robotics and AI to adjust production needs
Apply advanced analytics to devise future opportunities by identifying patterns and
prescribing actions for future scenario.
Adopt IoT for preventive maintenance, improving asset utilization and reducing downtime
in the process.
7

Develop immersive technologies to enhance customer experience presenting prototypes
for review.
Blockchain technologies shall also be considered to improve product tracing and supply
chain traceability.
Plans to consider renewable energy to fuel production plants seeking energy efficiency
and climate adaptation are valuable for research.
It is important to conduct the experiments in a transparent manner regarding the workforce and
unions. Special significance shall be placed on sharing the training initiatives and upskill
development for all labourers as newer technologies are considered to automize and improve
work conditions.
Emphasis will be placed on retraining the younger workforce as they have a longer productive life
ahead. The growth in automation will require creativity and problem solving that can be assumed
by workers trained to deploy and maintain the automated supply chain. Other discipline training
strategies may be oriented to develop skills in areas as part of new job benefits for the workers,
such as hospitality services on site and other options included in labour compensation packages.
In the context of possible job evolution, this report’s strategic recommendations consider the
global trends and expert recommendations that indicate many workers are projected to switch
occupational categories.
Moreover, Flex Ltd. as a multinational organisation must lead by example when guaranteeing
labour right to its workforce, committing to uphold the principles detailed in the adopted
California Transparency in Supply Chains Act of 2010 and the United Kingdom Modern Slavery Act
of 2015. Coerced labour, child labour and any form of work-related exploitation is vehemently
rejected in the organisation’s Code of Business Conduct and Ethics as well as in its Human Rights
Policy, as such no tolerance should be given to any incidents of these types, nor to any similar. The
risks must be addressed in every step of the supply chain.
Initially, mandatory training is encouraged as part of the workforce inductions and thereon shall
be reviewed annually. Also, training to use health and safety issues reporting channels is important
to collecting information, attain visibility and stimulate swift solutions for potential hazards.
Furthermore, this philosophy must extend to any third party interacting as suppliers or
recruitment agencies. Current supplier and new potential partner practices must be thoroughly
reviewed and audited to ensure they can certify international law abiding and guarantee no form
of infringement, with special attention to the sites there are located in highly vulnerable regions
and countries.
If followed correctly, the future of the Flex ltd. brand will be associated with innovation,
compliance, internal accountability and traceability, presenting transparent reports for the
organisation and the public.
8

Conclusion
It is important for Flex Ltd to develop a complete strategy tackling various issues in a proactive
manner that will allow the organisation to evolve and adapt accordingly. By addressing current
and foreseeable concerns with an integrated vision, active groups focusing on forecasting political
and economic climate should work alongside with teams evaluating and conducting pilot programs
applying technological advancements to evolve the organisation for future endeavours. However,
all this progress must be achieved by investing in the workforce organisation and guaranteeing
their human and labour rights, by doing so the sense of belonging among skilled people that will
be fundamental to the Flex Ltd brand.
9

References
(CEREAL), CfRaAoLI 2007, 'Electronics Multinationals and Labour Rights in Mexico'.
(DSDG), DfSDG 2015, 'SUSTAINABLE DEVELOPMENT GOALS'.
(ITUC), ITUC 2019, '2019 ITUC GLOBAL RIGHTS INDEX'.
Alavo, I 2018, 'Trade wars and global supply chains'.
Azevêdo, R 2019, 'Trade-restrictive measures continue at historically high level'.
Barrett, E 2019, 'Manufacturers Are Considering Leaving China. But It Isn't All Because of the Trade
War. '.
Bloom, J 2019, 'Automation could replace 1.5 million jobs, says ONS'.
Brown, R 2018, 'Trade Wars Will Disrupt Supply Chains, Slow Global Growth '.
Centre, BaHRR 2011, 'Response by Flextronics: Cividep rejoinder re working conditions in mobile
phone manufacturing plants in Sriperumbudur, near Chennai'.
Chen, NaI, Jean M. and Scott, Andrew, 2004, 'Competition, Globalization, and the Decline of
Inflation'.
Confederation, ITU 2016, 'Scandal: Inside the blobar supply chains of 50 top companies.'.
Courtney Connley 2017, 'Robots may replace 800 million workers by 2030. These skills will keep
you employed'.
FinnWatch, S 2009, 'Playing with LAbour Rights'.
First, CRPoGJ 2019, 'Violation Tracker Individual Record FLEXTRONICS INTERNATIONAL USA, INC. '.
Flex Ltd. 2018, 'SUSTAINABLE LIVING 2018 Sustainability Executive Report'.
FlexLtd. 2018, 'SUSTAINABLE LIVING: 2018 Sustainability Executive Report'.
10

Flextronics 2019, 'OUR CODE OF BUSINESS CONDUCT AND ETHICS'.
Harding, L 2018, 'Tariffs, trade wars and the impact on the global supply chain '.
HillCharles W. L. , aTMH 2018, 'International Business: Competing in the Global Marketplace'.
Jaiton, W 2019, 'More manufacturers to relocate from China to Southeast Asia'.
James Manyika, SL, Michael Chui, Jacques Bughin, Jonathan Woetzel, Parul Batra, Ryan Ko, and
Saurabh Sanghvi 2017, 'Jobs lost, jobs gained: What the future of work will mean for jobs, skills,
and wages '.
Kim S. Nash 2016, 'Wal-Mart Spent $10.5 Billion on Information Technology in 2015'.
Knut Alicke 2017, 'Three game-changing supply-chain technologies '.
Leong, T 2014, ''Forced labor' rife in Malaysian electronics factories: report', Reuters.
McKinsey 2017, 'Three game-changing supply-chain technologies '.
O'Connell, L 2019, 'Walmart's net sales worldwide from 2006 to 2019 (in billion U.S. dollars)'.
Organisation for Economic Co-operation and Development 2019, 'Trade in Goods'.
Pettey, C 2018, 'Gartner Top 8 Supply Chain Technology Trends for 2018'.
Post, SCM 2012, '6000 workers strike at Shanghai Flextronics Plant'.
Randy Brown 2019, 'Trade Wars Will Disrupt Supply Chains, Slow Global Growth '.
Sarah Bormann, PK, Monika E. Neuner 2010, 'Migration in a Digital Age Migrant Workers in the
Malaysian Electronics Industry: Case Studies on Jabil Circuit and Flextronics'.
The Economist 2018, 'How AI is spreading throughout the supply chain'.
Vaitheeswaran, V 2019, 'A Slow Unraveling', The Economist.
11

Vanessa Gunnella and Lucia Quaglietti 2019, 'The economic implications of rising protectionism: a
euro area and global perspective', ECB Economic Bulletin, no. 3.
World Trade Organisation 2019, 'REPORT ON G20 TRADE MEASURES'.
12

Appendix
Experts such as professor Gong of the University of International Business and Economics in
Beijing calculate 300 to 500 USD billion are invested in mainland China by American organisations
(Alavo 2018, p.^pp.). As a result of the escalating trade wars, many companies are searching to
relocate and shift Chinese-based production to other favourable to South East Asian countries in
seek of lower labour costs, as seen in figures A1 (Barrett 2019, p.^pp.)
Figure A1: Preferred destinations for relocation of China-based manufacturing facilities(Jaiton
2019, p.^pp.)
Furthermore, unintended results of the trade war are just now developing. Of the underlying
US$34 billion of U.S. taxes happening, it is assessed that 60% will fall on remote organizations
working in China, some of which are American. This quick response to simply the risk of taxes
shows the unfriendly impact such arrangements can have on ventures with complex worldwide
supply chains, and the possibility to undermine basic drivers of worldwide development in the
course of recent times (Brown 2018, p.^pp.).
Another key issue is that by 2030, more than 800 million labourers worldwide may be supplanted
at work by robots. With findings suggesting that in further developed economies like the U.S. and
Germany, up to 33% of the 2030 workforce may need to learn new abilities and find new work.
(McKinsey 2017, p.^pp.).
Occupations including contract settlings, paralegal work, bookkeeping and back-office exchanges
can be replaced by automation, usually physical jobs (figure A2). While jobs including human
resources management, applying expertise and any work where social interactions are vital are
less at risk due to por machine performance in the areas (Courtney Connley 2017, p.^pp.).
13

Figure A2: Jobs at risk from automation. (Bloom 2019, p.^pp.)
Some of the novel technologies that are causing developments in supply chains are Automation
and robotics, open IT platforms, and on-demand transportation. Warehouse operations, such as
picking and packing are being replaced with specialist products adding automation, while big end-
users are developing their own in-house technologies. Additionally, sensors allow robot arms and
automated guided vehicles work around and alongside humans, with lower prices for these
systems the impact in warehouses is potentially significant in the coming decade (Knut Alicke
2017, p.^pp.). Other advancements are end-to-end visibility and performance management using
software to store and communicate data with customized software (achieving a cut on finished-
goods inventories by 30 percent, while raising on-time, in-full-service levels to 95 percent). And
on-demand delivery, as customer expect same day delivery, requiring supply chains to develop
real-time, accurate inventory management and rapid picking and packaging operation.
Other advancements influencing supply chains are artificial intelligence to discover designs and
foresee future situations, advance analytics for improving decision making and in planning and
logistics, internet of things to employ sensors to leverage data in various instances of the supply
chain process, block chain to ensue traceability among, and augmented reality for enhanced
reparations and maintenance (Pettey 2018, p.^pp.).
Moreover, the workforce will be affected by these advancements, seeing workers in older and
younger age groups being most vulnerable to possible replacement (figure A3).
14

Figure A3: Young people are more at risk of job automation. (Bloom 2019, p.^pp.)
Besides these perils, workers are also exposed to labour rights violations across the world, being
most notorious in the Middle East and Northern Africa. Infringements are recorded every year
from April to March by the International Trade Union Confederation int their Global Rights Index
that portrays the world's most noticeably awful nations for laborers by rating nations on a scale
from 1 to 5+ on the level of regard for laborers' rights (figure A4).
Figure A4. Regional trends for labour rights violation. ((ITUC) 2019, p.^pp.)
Fortunately, besides some incidents in the pasts, Flex Ltd. has a firm code of ethics in place,
tackling responsibility within the company as well as detailing audit procedures with suppliers and
stake holders (Flextronics 2019, p.^pp.).
Further strives have been achieved by the company when adopting the California Transparency in
Supply Chains Act of 2010 and the United Kingdom Modern Slavery Act of 2015. Also, developing a
microlearning course to train employees on Human Rights, and promoting a culture of Safety,
health and wellness innovation, procuring for diversity and inclusion among human resources
(FlexLtd. 2018, p.^pp.).
15