LCBB4000 Report: Impact of Flexible Working Hours at M&S

This report, prepared for an Academic Skills assignment, investigates the impact of flexible working hours on employee performance at Mark and Spencer (M&S). The report is based on a questionnaire administered to 30 M&S employees, exploring their perceptions of flexible working policies. The report aims to analyze the impact of flexible working hours, understand the concept, evaluate different methods, identify impacts, and provide recommendations. Key themes explored include the necessity of flexible working policies, the number of flexible hours worked per week, the availability of benefits during tight deadlines, the impact of tight schedules on work quality, the preferred methods of flexible working, challenges in meeting daily targets, the impact on employee relations, the effect on job satisfaction, the challenges of unsupportive leadership, and the best strategies for maintaining flexible working hours. The report concludes with a literature review and recommendations for improving flexible working practices within the company, based on the survey results and analysis.