This dissertation explores the impact of flexible working arrangements on employee performance within the UK retail sector, focusing on Morrison during the COVID-19 pandemic. It begins by establishing the research background, highlighting the significance of flexible work in response to pandemic-related disruptions. The study aims to evaluate the relationship between flexible working and employee performance, addressing research questions related to the significance of flexible arrangements during COVID-19, the benefits and challenges within the UK retail industry, and the specific impact on Morrison employees. The research methodology involves a literature review, data analysis, and findings, ultimately leading to conclusions and recommendations for Morrison and other retail companies to improve employee performance through effective flexible working strategies. The dissertation uses both secondary and primary research to provide a comprehensive analysis of the topic.
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