This document is a comprehensive workbook for the FNSACC408 unit, focusing on working effectively in the accounting and bookkeeping industry. It covers key areas such as developing professional working relationships, setting up and maintaining work systems, completing work activities, and developing and maintaining competency. The workbook includes both knowledge assessments, featuring short answer questions on topics like professional conduct and relevant legislation, and practical case studies that simulate real-world scenarios. These case studies involve role-playing, email communications, and system development tasks. The assessment also requires candidates to access online resources and publications. The workbook aims to equip students with the skills and knowledge needed to succeed in the accounting and bookkeeping field, addressing elements such as identifying compliance requirements, planning work, and accessing relevant software and publications. It also emphasizes the importance of professional development.