Analysis of Food and Beverage Management Skills and Legal Requirements

This report provides an overview of food and beverage management, focusing on essential skills, legal requirements, and regulatory standards within the industry. It examines the importance of professional management skills, including discipline, confidence, communication, and problem-solving, in enhancing customer service and operational effectiveness. The report also highlights legal and regulatory aspects, such as consumer product safety, protection from pandemics, control of hazardous substances, and food safety standards. Furthermore, it discusses practical activities like cleaning schedules and pest control to ensure food quality and customer satisfaction. The report emphasizes the significance of adhering to these guidelines to meet customer needs and influence their decisions, ultimately contributing to business success in the food and beverage sector.

Managing food and beverage
operations

 Introduction
 Professional food and beverage management skills
 Legal requirements and regulatory standards
 Conclusion
 References
Table of content

To run a business and managing all customers in organisation needs to understand the wants then make
efforts to provide kind of products. Different strategies and planning should have in organisation which
can be used to build the customer loyalty and develop the all business effectiveness.
Introduction

In food and beverage organization, it is important to have good knowledge and skills which can be use to
influence the number of customers by offering different types of products and services. If management
are not properly skilled and talented then it will be difficult to handle the different customers and reduces
the number of profitability.
Professional food and beverage management skills

The professional management skills in Royal Horseguards hotel are as defined:
 Discipline: This skill is required in management of hospitality industry as it deliver quality service
consistently by serving number of clients.
 Confidence: A person who is confident can attracts the large number of customers by offering variety
of services.
 To respond properly: When customers visit and arrive in organization then management is required
to respond properly which can help to manage the functions and activities effectively.
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 Proper communication and coordination skills: In Royal Horseguards, management is having
communication and coordination skills that helps in operation by connecting with all department while
preparing food and serving the customers which make happy and satisfied in challenging environment.
 Problem solving skills: The another skills which is required in management for operating a business
and increase the organisational profitability.
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The legal requirements and regulatory standards that food and beverage service outlets are following by
Royal Horseguards such as:
 Consumer product safety: This regulation is related to providing better quality and safety
products that can keep healthy and safe to customers.
 Protection from Pandemic: As people are fear from spreading out the virus so organisation is
required to follow the give full protection to their customer against Covid by offering proper healthy
food, hygienic, organic food. Moreover, place should be sanitized and clean that can help to provide
safety to customers.
Legal requirements and regulatory standards

 Control of Substances Hazardous to Health: This is another regulation that involves chemicals,
product containing chemicals, fumes, dusts, vapours and mists. This regulation is introduced in 2002,
as amended is a U.K.
 Food safety Standard regulation: According to Clause 24 of food safety standard the food which
provided by hotels and restaurants not be allowed live animals in areas in which food is prepared and
handled, take all practicable measures to prevent pests entering food premises, to maintain the better
quality and taste of food.
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Some activities that should be follow while offering variety of food services:
 Cleaning schedule: This means all equipment and areas where different variety of food and services
are provided to customers and helps to increase the number of customers.
 Pests: This means organism which uses by organisation to transmit diseases and damage food
supplies, equipment and structure of the premises.
Continue….

From the presentation it has been concluded that different regulations and laws are required to follow in
food industry that can help to meet with customers requirement and influence them to make right
decisions.
Conclusion

 Kazancoglu, I. and Yarimoglu, E. K., 2018. How food retailing changed in Turkey: spread of self-
service technologies. British Food Journal.
 Manning, L., 2017. The influence of organizational subcultures on food safety management. Journal of
Marketing Channels.24(3-4). pp.180-189.
References

Thank you