Report on Food and Beverage Operations: Skills and Knowledge

This report analyzes the key topics discussed in a guest speaker's session on food and beverage (F&B) operations, focusing on essential skills and knowledge required in the hospitality industry. It covers the importance of inventory management, versatile employees, and property management systems. The report also explores the impact of this knowledge on the understanding of F&B operations in a 3-star hotel, including kitchen and front office staff, and the significance of versatility. The author provides a self-appraisal of their understanding of facilities management, identifying key skills such as cooking abilities, communication skills, and customer-oriented service. Finally, the report outlines how practical learning can enhance these skills, shaping a deeper understanding of F&B operations through practices like raw material purchasing, food preparation, inventory management, and event catering.

Food and Beverage

Table of Contents
Key Topics examined in the Guest Speaker's session.................................................................3
Importance of requisite skills in food & beverage operations ...................................................3
Impact on knowledge on food & beverages in the hospitality....................................................3
Self appraisal of understanding and key skills required in facilities management.....................3
Based on self appraisal, what can be done to improve on these skills........................................4
Shape understanding of food and beverage operations ..............................................................4

Key Topics examined in the Guest Speaker's session
The key topics which are examined and discussed in the Guest Speaker's session includes
following:
 Discussion about various types and operations related with Kitchen of a 3 star hotel.
 The type of food services offered (including English and fast food)and menu of various
hotel industry.
 Other facilities and services offered by food and beverage operations of a hotel together
with discussion about various types of equipments and tools used in filed of facilities
management.
Importance of requisite skills in food & beverage operations
The requisite skills in food & Beverage operations includes inventory management skills with
high level of versatility and skilled and trained employees who are able to handle various job.
The highly skilled and well trained employees with knowledge about various fields and job
facilitates an option for easy job rotation at the time of some adverse situation or rush-full time
to meet the customers orders and needs on time. Beside this, knowledge about property
management system is also essential to have proper take care of clients and customers luggage
and other inventory of a hotel.
Impact on knowledge on food & beverages in the hospitality
This Guest session has a positive impact in enhancing knowledge about Food and beverage
operations in a hospitality sector through providing relevant knowledge about various types of
services provided by a 3 star hotel together with knowledge about limited operations and
various types of cocktail and mock-tail services. It has enhanced my knowledge about the
operations and functions of kitchen and front office staff and importance of being versatile in
order to have better future in hospitality sector. This guest session also lead better knowledge
and understanding about facility maintenance and management of operations and inventory in
Food and beverage operations of a hotel.
Self appraisal of understanding and key skills required in facilities management
On the basis of this Guest session it has been analysed by me that being versatile and able to
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handle and perform various job in kitchen and front desk is one of the most important requisite
in facilities management together with an effective knowledge about the inventory and property
management. The Food and beverage operation in facilities management must have ability to
cook with proven management experience and effective communication skills to maintain
customers happiness and health. The skill requisite for facilities management also includes
service oriented skills together with high levee of patient and friendly nature to have a better
atmosphere and customer oriented environment in order to attract more customers and clients
for hotel.
Based on self appraisal, what can be done to improve on these skills
The guest speaking session is quite effective in providing theoretical knowledge about various
aspects and operation related with food and beverage operations in facilities management and
enhanced our knowledge on various topics discussed including operations of kitchen and front
desk staff and food and menu offered at a hotel. To have improvement in our skills and
knowledge a practical learning is more useful s it provide a real experience of working and laed
to better development of skills.
Shape understanding of food and beverage operations
This Guest speaking session has shaped ore knowledge about food and beverage operations
through making us more aware about the various practises, operations and services included in
food and beverage started from purchasing a good quality raw material, preparing tasty and
healthy food and beverage, keeping check and monitoring of inventory together with continuous
management of catered events and maintaining service quality.
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