Food and Beverage Operations Management Report - Task 3 & 4 Analysis

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Added on  2023/03/20

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This report provides a comprehensive overview of food and beverage (F&B) operations management, focusing on planning and executing a college graduation party. It begins with an introduction to the hospitality industry and the importance of F&B services, followed by a detailed menu proposal for the event, including both vegetarian and non-vegetarian options, along with beverage selections. The report justifies the menu choices based on customer preferences, health considerations, and current trends. It then presents a budget breakdown for the event, including expenses for venue, decoration, food & beverages, and other services, comparing budgeted versus actual costs. The report further outlines the implementation of planned services, emphasizing the importance of maintaining standard quality, health and safety measures, and security. Finally, it offers recommendations for improvement, focusing on planning, advertisement, cost control, and customer satisfaction, concluding with a summary of the key findings and a list of references.
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Food and
Beverage
Operations
Management
(TASK 3 & 4)
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Table of Content
Introduction
Food and beverage menus for an event
Justification of menu dishes for event
Budget for hospitality event
Implement planned services
Recommendations for improvement
Conclusion
References
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Introduction
In hospitality industry, food and beverages play a most
important role because it helps in providing various
opportunities of earning profit in easier way. This is
one of the largest industry in world which provides
different services and several job opportunities to
young generation.
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Food And Beverage Menus For An Event
College graduation party which is going to held in a London
university. Thus, TGI Friday is having an authority to plan it by
making an effective or attractive menu for this special occasion.
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Cont..
Engagement Party
Vegetarian
Mixed vegetable
Cauliflower cheese
Bubble and Squeak
Bread
Non vegetarian
Grilled chicken with fresh salsa
Mutton Korma
Malabar fish biryani
Beverages
Hot and cold coffee
Fresh Juices
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Justification Of Menu Dishes For Event
Menu for a events are always designed according to customer's
choice, their taste and health issues. Through this process,
organisation always provide higher satisfaction to their customers.
This menus is designed according to customers expectation, new
trends and with different nutritious factors.
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Budget For Hospitality Event
For a event, it is require to mange budget in specific manner that
identify cost of expenses easily. There is a budget for hospitality
event.
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Cont....
Budget Summary Summary of expenses
Budgeted Actual
Venue £30000 £30000
Decoration £10000 £10000
Food &Beverages £35000 £37000
Documentation £1500 £1000
Guest services £20000 £22000
Marketing &
Advertising
£800 £900
Communication £700 £800
Entertainment £4000 £3200
Others £3000 £1800
Total £105000 £106700
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Implement Planned Services
In a hospitality industry, it is require to manage standard qualities to
attract target customers toward the organisational services. These
type of things always help to build strong and direct relation with
customers to getting long term benefits easily.
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Cont...
There are some planned services are determine below that
organisation needs to maintain specifically -
Standard quality – In hospitality industry, it is require to manage
quality of services for their customers to build strong relation with
them easily. These qualities includes some different factors such
as – food quality, different serving methods, specific standard of
organisational outlets and others.
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Health and safety – For hospitality industry it is require to provide
quality services to customers by considering health and safety of
customers. For this, they needs to use organic product rather then
chemical.
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Cont...
Security issue – While organising a event it is require to concern
about security issues for guest as well as specific place. For this,
organisation needs to use effective security to provide higher
satisfaction to their customers easily.
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