Food and Beverage Operations Management Report - Task 3 & 4 Analysis

This report provides a comprehensive overview of food and beverage (F&B) operations management, focusing on planning and executing a college graduation party. It begins with an introduction to the hospitality industry and the importance of F&B services, followed by a detailed menu prop...Read More

Food and
Beverage
Operations
Management
(TASK 3 & 4)

Table of Content
 Introduction
 Food and beverage menus for an event
 Justification of menu dishes for event
 Budget for hospitality event
 Implement planned services
 Recommendations for improvement
 Conclusion
 References

Introduction
In hospitality industry, food and beverages play a most
important role because it helps in providing various
opportunities of earning profit in easier way. This is
one of the largest industry in world which provides
different services and several job opportunities to
young generation.

Food And Beverage Menus For An Event
College graduation party which is going to held in a London
university. Thus, TGI Friday is having an authority to plan it by
making an effective or attractive menu for this special occasion.

Cont..
Engagement Party
Vegetarian
Mixed vegetable
Cauliflower cheese
Bubble and Squeak
Bread
Non vegetarian
Grilled chicken with fresh salsa
Mutton Korma
Malabar fish biryani
Beverages
Hot and cold coffee
Fresh Juices

Justification Of Menu Dishes For Event
Menu for a events are always designed according to customer's
choice, their taste and health issues. Through this process,
organisation always provide higher satisfaction to their customers.
This menus is designed according to customers expectation, new
trends and with different nutritious factors.

Budget For Hospitality Event
For a event, it is require to mange budget in specific manner that
identify cost of expenses easily. There is a budget for hospitality
event.

Cont....
Budget Summary Summary of expenses
Budgeted Actual
Venue £30000 £30000
Decoration £10000 £10000
Food &Beverages £35000 £37000
Documentation £1500 £1000
Guest services £20000 £22000
Marketing &
Advertising
£800 £900
Communication £700 £800
Entertainment £4000 £3200
Others £3000 £1800
Total £105000 £106700

Implement Planned Services
In a hospitality industry, it is require to manage standard qualities to
attract target customers toward the organisational services. These
type of things always help to build strong and direct relation with
customers to getting long term benefits easily.

Cont...
There are some planned services are determine below that
organisation needs to maintain specifically -
Standard quality – In hospitality industry, it is require to manage
quality of services for their customers to build strong relation with
them easily. These qualities includes some different factors such
as – food quality, different serving methods, specific standard of
organisational outlets and others.

Cont...
Health and safety – For hospitality industry it is require to provide
quality services to customers by considering health and safety of
customers. For this, they needs to use organic product rather then
chemical.

Cont...
Security issue – While organising a event it is require to concern
about security issues for guest as well as specific place. For this,
organisation needs to use effective security to provide higher
satisfaction to their customers easily.

Recommendations For Improvement
For a specific event, it is require to manage each and every process in
appropriate manner to getting desired outcomes easily. In it, event
organiser needs to consider such elements for their successful
services as -
Planning and organising management – Before organising a event,
it is require to make a effective planning for each and every
element to implement them successfully in business activities.

Cont...
Advertisement – After a specific plan, event organiser needs to use
promotional activities to capture customers eyes toward their
services. In this process, advertisement play a most important role
as a best promotional source.

Cont...
Cost control – For a successful project, it is require to manage cost
of their services in appropriate manner. Through this they can
easily build strong relation with their clients for long term
benefits.
Customer satisfaction – Customers are most important elements of
market activities. So for this, event organiser needs to use different
factors ton provide higher satisfaction to their customers
according to their demand or choice.

Conclusion
As per the above report it has been summarised that food and
beverages are most important aspects in hospitality industry that
needs to manage in appropriate manner. Through this, an
organisation can easily build strong relation with their customers
for a long term period.

References
 Davis, B. and et. al., 2013. Food and beverage management.
Routledge.
 Galbraith‐Emami, S. and Lobstein, T., 2013. The impact of
initiatives to limit the advertising of food and beverage
products to children: a systematic review. Obesity Reviews.
14(12). pp.960-974.

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