Managing Food and Beverage Operations: Sector Analysis Report

This report provides an in-depth analysis of the sectors within the hospitality industry, with a particular focus on food and beverage operations. It explores various restaurant types, including full-service and outdoor catering, and discusses the role of hotels like Hilton in providing diverse culinary experiences. The report examines rating systems such as the Michelin Guide and food hygiene schemes, highlighting their importance in evaluating establishments. Furthermore, it delves into future trends, including plant-based meals, gluten-free diets, and the impact of technology like drones and online food services. The report also analyzes factors influencing customer decisions, such as economic considerations, environmental factors, and cultural influences, while addressing packaging, waste, and marketing technology. This comprehensive overview offers valuable insights into the evolving landscape of the hospitality sector.

SECTORS OF THE HOSPITALITY INDUSTRY
There are different list that can be categorized within the food industry as a vital
sector regarding hospitality industry that can be categorized below.
Restaurants
There are various typical restaurants such as Hilton that features course
drinks ,meals as well as plethora regarding other food services. These kinds of
establishments can seat a table as well as use waiters to take the orders for the
food items. Hilton provides causal dinning to the theme dinning as there is range
of full time service restaurants. Such a popularity within the restaurant as well as
establishments of the growth food services provides a separate category of the
hospitality sector. People are always looking forward to tasting the various types
of food when they are on and go within a different country to taste different
favorites of food as per the culture of the Country. Hilton plays a vital role to
provide various varieties of food that are associated with the culture to the
people.
Outdoor categorizing
It means that the hotel and caterer engaged in giving service with the
connection at one place to the other than their own place. Here in the
Hilton hotel venue is decided through the host and also the price can be
charged as per the type of food as well as beverages orders. The outdoor
catering will takes cafe within a full -fledged manner. Outdoor category
includes the functions such as Parties and marriages

GRADING SYSTEMS
Rating systems main aim is to evaluate restaurant and hotels nationally or
internationally. One of the rating system is star rating introduced by Michelin Guides
in 1933.
One- Star – According to one star hotel system that means that a property consider
has no frills as it only offers basic accommodation as it doesn't mean tat the hotel is
dirty or kept within a bad location as it means that there is only place to sleep that is
pretty much of it.
Two star- they are same as one star as they consider as more affordable as well as
quite comfortable.
Three star – they are have some unique amenities and also provide quality services .
Four star- These hotels are noted for their extraordinary comfort and upscale quality.
Five star- it can bale to provide the premium dinning options and also flawless guest
services . It is also considered as the personalized services to their guests. Hotel like
Hilton provides the high end luxury for the guests.
A very vital step while rating any hotel or restaurant can be implemented by
the adoption of the food hygiene rating scheme. They are rated various restaurants
on the basis of the standards of the hygiene. There are various food rating schemes
such as Haccp ,sfbbas well as Scores on the doors.
Haccp= It can be applied by a firm that deals within the pharmaceutical
or food chain industry directly or indirectly. As this approach caters to the
physical, chemical and biological dangers as the kinds of inspection
rather than the inspection of the final food. As if a food industry got
approval from the Haccp than it assures better safety of food as well as
enhanced awareness about the business.
Scores on the doors- Through routine inspection cores the doors schemes
can set some standards as per the latest food inspection.
Future trends - In the future people are more attracted to the plant based meals as they
are more aware to their health nowadays and this also becomes the impacted in the
future as well.
Gluten free diet - Gltuen free diet is becomes popular with the future as it guletin is
not good for health and people wants more gueltin free products within the future
trends.

Trends within hospitality – focus on a single trend
Present food trends
More number of people eat at home( Ghost restaurant) - More number of people
wanted to eat their meals with their friends and relatives to the home with full
comfort and safety . Swiggy and Zomato becomes the major online food services to the
Indian's online markets .They take orders from the Customers and provide the fresh
food from the restaurants. Costumers like more this kind f trends in the year 2019.
Increasing demand for the transparency
Nowadays consumers want to know that what are the ingredients are going into their
products as consumers seeking the quality of foods as they are looking for the brands
that can share transparency to the products .
Plant based diet
Consumers want that the food industry prepared the food that are fresh as well as plant
based foods that can be brought and ultimately delivered to their table . Hilton can
deliver the recipes that as per the demands of the customers as that do not contain
artificial preservatives or ingredients.
Different operational technologies
The use of machines within the food and beverage industry also assures the quality as
well as affordability. As in 2016 by using the robots ,a tech company rolled a program for
butcher to cut the meats that are more difficult and this saves the several injuries. Hilton
hotel can also apply this technology.
Drones
Technology can make a difference as by the use of the Satellite and GPS tracking
to keep the monitor on the soil levels, crop yields as well as weather patterns so that it
increases the efficiency of the farm as also helps to test the health of the crop . As these
types of drone able to locate as well as identity diseased a well as damaged crops.
The factors that influence the decisions of the customers are mention below
Economic consideration can also impact on the consumer choice on the food behavior
as cost of food is considered as the primary determinant of the food. Here the low
income groups have greater tendency. Even it is suggested that Seafood is considered
as the good food substitute. Price elasticities vary between the low high and medium
income costumers as they demanded various food products that the items chosen
through the consumers.
Environmental factors- As the choice of an individual's depends on their history but
impacted also by environment over the time s most of the choice patterns that are
stable throughout the life, personal events and also relationship can influence these
patterns. Timing of the event can greatly impact on the choices of the food.
Education and Knowledge- Report shows level of education also impact on the food
choices at the time of adulthood as nutrition knowledge as well as good dietary habits
are strongly correlated as knowledge of health does not lead to the action people are
unsure to imply their implications.
Cultural factors - These are the factors that related to the habitual consumption of the
various foods as well as tradition in the preparation and also certain cases that leads to
some restrictions such as meat as well as milk from diet. When move from one nation to

Packaging and waste
Right now the biggest concerns for consumers is having the sustainable and healthy
foods as costumers pay attention to the label as well as harmful ingredients. Here many
of the firm use such kind of technology to help them as go green. As by the help robotics
as well as digitization within the food industry they are able to find substitutes to plastic
as well as other armful packaging which is not god for their health and environment.
Various packaging are used such as micro packaging, edible packaging as well bacteria
fight packaging. Hilton can also use such type of packaging for the food items so that the
food items can be protected for more number of days.

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